New York Public Library
445 Fifth Avenue, 4th Floor,
New York, 10016, NY,
United States
New York, 10016, NY,
United States
1 212-930-0652
Professional Services
New York Public Library Technographics
New York Public Library Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by New York Public Library and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3150 New York Public Library employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that New York Public Library has purchased the following applications: Workday Financial Management for ERP Financial in 2015, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems New York Public Library is running and its propensity to invest more and deepen its relationship with Workday , iCIMS , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing New York Public Library revenues, which have grown to $369.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for New York Public Library intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
New York Public Library Tech Stack and Enterprise Applications
New York Public Library ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Oracle PeopleSoft ERP | Workday Financial Management | ERP Financial | ERP | n/a | 2015 | 2016 |
In 2015, the New York Public Library implemented Workday Financial Management as its ERP Financial solution. This deployment followed an earlier Workday HCM rollout and replaced Oracle PeopleSoft ERP for the library’s core financial processing, after a selection process that reviewed the prior incumbent, a major competitor and Workday.
The implementation provisioned and configured General Ledger, Accounts Payable, Accounts Receivable and Purchase Order modules, Fixed Assets was not installed. The solution was tailored to handle NYPL’s complex endowments and budgeting requirements, and the program applied disciplined tagging and master data practices analogous to the library’s digital-asset tagging to improve curation and reporting of financial records.
Deployment was delivered as a cloud-first architecture, aligning with NYPL’s multi-year move to cloud applications, and Workday Financial Management was integrated with a mix of custom internal applications, best-of-breed library systems and third-party commercial banks. Workday integration tools were used for many connections, and a major systems integrator working with NYPL staff executed much of the integration work, with a substantial portion completed virtually and only key process re-engineering requiring on-site engagement. The organization also stores large digital assets locally and on Amazon Web Services, creating parallel data sovereignty and access-rights considerations that influenced governance practices.
Operational scope and governance tied the finance implementation to an 85-person technology team supporting 92 locations, 17 million patrons per year and a 51 million item collection, and NYPL’s legal team continued to manage copyright, access rights and data sovereignty questions for digitized assets. Financial benefits or cost differences were not a primary decision driver, instead cloud functionality and a single system of truth guided adoption. Outcomes reported by NYPL leadership include automated onboarding reduced from weeks to seconds across three integrated systems, expense processing that is 100% automated and paperless, improved mobile-enabled reimbursements, and persistent cloud availability during historical outages.
|
New York Public Library HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021, New York Public Library implemented iCIMS Recruit Applicant Tracking System as the Applicant Tracking System on its public careers site. The deployment placed iCIMS Recruit directly on NYPL.org to centralize job postings and online candidate intake, establishing the career site as the primary applicant capture and screening channel for the organization.
The implementation configured core Applicant Tracking System capabilities, including job requisition publishing, candidate profile capture, applicant tracking and pipeline stages, interview scheduling, and offer management workflows. iCIMS Recruit was used to present branded job listings on the public website and to manage candidate lifecycle tasks common to an Applicant Tracking System, with vendor-hosted career site functionality driving application flows and candidate self-service.
Operational ownership was aligned to talent acquisition and HR functions, with the system supporting recruiter and hiring manager workflows, requisition approvals, and standardized candidate pipelines across the New York Public Library. Governance focused on career-site integration and recruiter workflow configuration to ensure consistent sourcing and screening through the iCIMS Recruit Applicant Tracking System, while the public website remained the front-end recruitment channel.
|
|
|
|
|
Core HR | HCM |
|
2012 | 2018 |
|
|
|
|
|
Time and Attendance | HCM |
|
2015 | 2018 |
|
|
|
|
|
Time and Attendance | HCM |
|
2011 | 2011 |
|
New York Public Library Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, New York Public Library implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment is visible on the NYPL website and was provisioned to support the institution in the United States, covering functions across public services, research and collections, and administrative staff for an organization of approximately 3,150 employees. Google Workspace (Formerly Google G-Suite) was adopted to centralize email, document collaboration, calendaring, and meeting workflows into a single cloud suite serving both internal teams and public-facing interactions.
Configuration and operational use align with core Collaboration modules such as Gmail, Drive, Docs, Sheets, Calendar, Meet, and the Google Workspace Admin console for user provisioning and access control. Typical Collaboration capabilities in use include real-time co-authoring, shared drives for team content, cloud file storage, and calendaring for scheduling, which support business functions including communications, content creation, event coordination, and distributed staff collaboration. Public site evidence on nypl.org shows Google Workspace artifacts and links incorporated into web workflows, indicating the suite is operational for internal collaboration and public engagement.
|
|
|
|
|
|
Event Management | Collaboration |
|
2015 | 2015 |
|
|
|
|
|
Event Management | Collaboration |
|
2018 | 2018 |
|
New York Public Library CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2023 | 2023 |
|
|
|
|
|
Donor and Fundraising Management | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2013 | 2013 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2000 | 2000 |
|
New York Public Library ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2013 | 2013 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2019 | 2019 |
|
New York Public Library PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
New York Public Library IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
New York Public Library CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Application Firewalls (WAF) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at New York Public Library
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
HR Business Partner | Manager | HR | |
|
|
|
Senior Director, HR Operations | Director | HR | |
|
|
|
VP HR | VP | HR | |
|
|
|
VP HR | VP | HR | |
|
|
|
HR Business Partner | Manager | HR | |
|
|
|
Director of IT | Director | IT | |
|
|
|
COO and Treasurer | CXO | Finance | |
|
|
|
CFO | CXO | Finance | |
|
Apps Being Evaluated by New York Public Library Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from New York Public Library IT executives and key decision makers. This section highlights New York Public Library's latest recorded technology evaluations, including Pentagon 2000SQL for Aviation ERP, Aviation MRO on 2026-01-18, Fiserv DNA Bank Platform for Core Banking on 2025-09-26, and Pinpoint ATS for Applicant Tracking System, Recruiting on 2025-08-12. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the New York Public Library digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-01-18 | New York Public Library | Evaluated | Pentagon 2000 Software | Pentagon 2000SQL | Aviation ERP, Aviation MRO | ERP Services and Operations |
| 2025-09-26 | New York Public Library | Evaluated | Fiserv | Fiserv DNA Bank Platform | Core Banking | ERP Services and Operations |
| 2025-08-12 | New York Public Library | Evaluated | Pinpoint | Pinpoint ATS | Applicant Tracking System, Recruiting | HCM |
| 2025-04-17 | New York Public Library | Evaluated |
|
|
Portfolio and Investment Management | Investment Management |
| 2025-01-21 | New York Public Library | Evaluated |
|
|
BackGround Screening | HCM |
| 2024-09-26 | New York Public Library | Evaluated |
|
|
Application Hosting and Computing Services | IaaS |
| 2024-09-26 | New York Public Library | Evaluated |
|
|
Application Hosting and Computing Services | IaaS |
| 2024-06-04 | New York Public Library | Evaluated |
|
|
ERP Financial | ERP |
FAQ - APPS RUN THE WORLD New York Public Library Technographics
New York Public Library is a Professional Services organization based in United States,
with around 3150 employees and annual revenues of $369.0 million.
New York Public Library operates a diverse technology stack with applications such as
Workday Financial Management, iCIMS Recruit Applicant Tracking System and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Applicant Tracking System and Collaboration.
New York Public Library has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, iCIMS and Google.
New York Public Library recently adopted applications including
6sense Account Engagement Platform in 2023, iCIMS Recruit Applicant Tracking System in 2021 and Lumen CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of New York Public Library’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates New York Public Library’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete New York Public Library technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.