New York State Unified Court System
25 Beaver Street,
New York, 10004, NY,
United States
New York, 10004, NY,
United States
1 800-268-7869
Government
New York State Unified Court System Technographics
New York State Unified Court System Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by New York State Unified Court System and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18300 New York State Unified Court System employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that New York State Unified Court System has purchased the following applications: Oracle Peoplesoft Benefits Administration for Benefits Administration in 2008, Microsoft 365 for Collaboration in 2015, New Relic APM for Application Performance Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems New York State Unified Court System is running and its propensity to invest more and deepen its relationship with Oracle , UKG , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing New York State Unified Court System revenues, which have grown to $3.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for New York State Unified Court System intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
New York State Unified Court System Tech Stack and Enterprise Applications
New York State Unified Court System HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Peoplesoft Benefits Administration | Benefits Administration | HCM | n/a | 2008 | 2008 |
In 2008 New York State Unified Court System implemented Oracle Peoplesoft Benefits Administration within its Benefits Administration portfolio to centralize benefits enrollment and eligibility workflows. The deployment sits inside a broader PeopleSoft environment that is supported at the enterprise level, with the Oracle Peoplesoft Benefits Administration instance operating alongside core HCM services and centralized PeopleSoft system tables.
The implementation leverages primary PeopleSoft modules including HCM, Position Management and Workflow, with functional ownership for maintaining core PeopleSoft system tables and developing reports. Configuration work included benefits plan setup, eligibility rules and workflow-driven approvals, and the team produced custom reporting and data analytics for HR Directors and Administrative Judges to support case and personnel decision making.
Integrations are explicit and technical, the Benefits Administration application interfaces with state payroll and benefits systems running on PeopleSoft v9.1 and PeopleSoft v8.9, and it integrates with Kronos v6 for time management. The program documented pending upgrades, including a multi-version Kronos upgrade and implementation of Taleo Talent Acquisition, and functional leads coordinated with Financial Management, Labor Relations, Payroll, Benefits and IT to align data exchange and operational handoffs.
Governance and process redesign were led by a top-level PeopleSoft SME who performed business process analysis to recommend whether remaining pre-PeopleSoft processes should be replaced within PeopleSoft or extended via interfaces. The SME also acted as Functional Lead on a double-version upgrade from PeopleSoft v8.9 to v9.2, with a go-live in March 2018, and advised management to ensure processes and data complied with legislative, judicial and multiple labor contract requirements.
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Core HR | HCM |
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2008 | 2008 |
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Payroll | HCM |
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2008 | 2008 |
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Time and Attendance | HCM |
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2008 | 2008 |
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Time and Attendance | HCM |
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2008 | 2008 |
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Workforce Management | HCM |
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2008 | 2008 |
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New York State Unified Court System Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, New York State Unified Court System implemented Microsoft 365 as its primary Collaboration platform. The deployment established a cloud-hosted SaaS architecture that centralized productivity and collaboration services, including enterprise email and calendaring, document libraries and content management, workplace productivity applications, and real-time collaboration capabilities inherent to Microsoft 365.
Microsoft 365 is used on their website to support content workflows and public-facing document publishing, aligning web content operations with internal collaboration processes. The implementation configured SharePoint Online site collections, OneDrive for Business file storage, Exchange Online messaging, and Teams for synchronous collaboration consistent with Collaboration category functional expectations, and governance was organized around centralized identity and role-based access controls to address judicial information handling and provisioning requirements.
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Collaboration | Collaboration |
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2018 | 2018 |
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New York State Unified Court System ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2021 | 2021 |
In 2021, New York State Unified Court System implemented New Relic APM to instrument and monitor its public-facing website. The deployment centers on Application Performance Management and captures application metrics, transaction traces, error monitoring, and real-time telemetry to surface slow requests and application-level diagnostics for the court system website. New Relic APM is used to collect request-level traces and performance data directly from the web application stack, providing visibility into throughput, latency, and exception patterns.
Operational coverage focuses on web operations and the IT and development teams responsible for site availability, enabling faster detection and triage of application incidents and supporting developer troubleshooting workflows. Governance and operationalization emphasize integrating APM telemetry into incident response and release validation practices, with alerts and traces feeding into established monitoring and troubleshooting playbooks for the New York State Unified Court System.
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New York State Unified Court System PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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New York State Unified Court System IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at New York State Unified Court System
| First Name | Last Name | Title | Function | Department | Phone | |
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Director, Operations | Director | Finance | |
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Chief Information Officer | CXO | IT | |
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IT Manager | Manager | IT | |
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Experienced HRIS and Data Systems Integration Manager | Manager | HR | |
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Human Resources Manager | Manager | HR | |
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Operations Manager | Manager | Finance | |
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Deputy Director Of Human Resources | Director | HR | |
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Human Resources Manager | Manager | HR | |
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Human Resources Manager | Manager | HR | |
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Apps Being Evaluated by New York State Unified Court System Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from New York State Unified Court System IT executives and key decision makers. This section highlights New York State Unified Court System's latest recorded technology evaluations, including Aptean Compiere ERP for ERP Financial on 2026-04-23, Tyler Incode ERP for Government ERP on 2026-04-16, and Oracle PeopleSoft HCM for Core HR on 2025-01-17. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the New York State Unified Court System digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-04-23 | New York State Unified Court System | Evaluated | Aptean | Aptean Compiere ERP | ERP Financial | ERP |
| 2026-04-16 | New York State Unified Court System | Evaluated | Tyler Technologies | Tyler Incode ERP | Government ERP | ERP Services and Operations |
| 2025-01-17 | New York State Unified Court System | Evaluated | Oracle | Oracle PeopleSoft HCM | Core HR | HCM |
| 2025-01-17 | New York State Unified Court System | Evaluated |
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Core HR | HCM |
FAQ - APPS RUN THE WORLD New York State Unified Court System Technographics
New York State Unified Court System is a Government organization based in United States,
with around 18300 employees and annual revenues of $3.30 billion.
New York State Unified Court System operates a diverse technology stack with applications such as
Oracle Peoplesoft Benefits Administration, Microsoft 365 and New Relic APM,
covering areas like Benefits Administration, Collaboration and Application Performance Management.
New York State Unified Court System has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Microsoft and New Relic.
New York State Unified Court System recently adopted applications including
New Relic APM in 2021, Postmark in 2020 and Pathwire Mailgun in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of New York State Unified Court System’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates New York State Unified Court System’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete New York State Unified Court System technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.