Newport News, 23606, VA,
United States
Newport News Waterworks Technographics
Newport News Waterworks Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Newport News Waterworks and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Newport News Waterworks employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Newport News Waterworks has purchased the following applications: IFS Mobile Workforce Management for Workforce Management in 2020, IFS Clevest for Field Service Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Newport News Waterworks is running and its propensity to invest more and deepen its relationship with IFS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Newport News Waterworks revenues, which have grown to $59.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Newport News Waterworks intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Newport News Waterworks Tech Stack and Enterprise Applications
Newport News Waterworks HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IFS | Legacy | IFS Mobile Workforce Management | Workforce Management | HCM | n/a | 2020 | 2020 |
|
Newport News Waterworks ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IFS | Legacy | IFS Clevest | Field Service Management | ERP Services and Operations | Athena Consulting | 2017 | 2017 |
In 2017, Newport News Waterworks implemented IFS Clevest as its Field Service Management platform, deployed with implementation support from Athena Consulting. The deployment focused on operationalizing field work orders and mobile field crew workflows for the water meter department, integrating the solution into day to day utilities operations.
IFS Clevest was configured to support core Field Service Management capabilities including work order creation and lifecycle management, mobile data capture for field technicians, asset and meter record maintenance, and dispatch coordination for excavation and meter services. Administrative users at Newport News Waterworks used IFS Clevest to create and track work orders, maintain a detailed log and work order manual, and produce operational lists and reports using spreadsheet exports and advanced Excel functions.
The implementation integrated IFS Clevest with the organizations operational systems, explicitly including daily data entry into SAP, coordination with the Mi-net system, and Miss Utility Virginia 811 notifications for excavation work. Work orders and related documentation were scanned into city records as part of local recordkeeping, and the operational scope centered on the water meter department with administrative and field staff operating the solution, supported by staff certified through Virginia 811 and personnel holding security clearances and TWIC credentials.
Governance activities included maintaining a detailed work order manual and standardizing daily administrative workflows to support consistent data capture and notification processes. Newport News Waterworks used IFS Clevest to centralize Field Service Management for meter maintenance, excavation coordination, and field-to-office data flows, with Athena Consulting involved in the implementation and ongoing administrative support.
|
IT Decision Makers and Key Stakeholders at Newport News Waterworks
Apps Being Evaluated by Newport News Waterworks Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||