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● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Newport News Waterworks Tech Stack and Enterprise Applications

Newport News Waterworks HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IFS Legacy IFS Mobile Workforce Management Workforce Management HCM n/a 2020 2020
Newport News Waterworks ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IFS Legacy IFS Clevest Field Service Management ERP Services and Operations Athena Consulting 2017 2017
In 2017, Newport News Waterworks implemented IFS Clevest as its Field Service Management platform, deployed with implementation support from Athena Consulting. The deployment focused on operationalizing field work orders and mobile field crew workflows for the water meter department, integrating the solution into day to day utilities operations. IFS Clevest was configured to support core Field Service Management capabilities including work order creation and lifecycle management, mobile data capture for field technicians, asset and meter record maintenance, and dispatch coordination for excavation and meter services. Administrative users at Newport News Waterworks used IFS Clevest to create and track work orders, maintain a detailed log and work order manual, and produce operational lists and reports using spreadsheet exports and advanced Excel functions. The implementation integrated IFS Clevest with the organizations operational systems, explicitly including daily data entry into SAP, coordination with the Mi-net system, and Miss Utility Virginia 811 notifications for excavation work. Work orders and related documentation were scanned into city records as part of local recordkeeping, and the operational scope centered on the water meter department with administrative and field staff operating the solution, supported by staff certified through Virginia 811 and personnel holding security clearances and TWIC credentials. Governance activities included maintaining a detailed work order manual and standardizing daily administrative workflows to support consistent data capture and notification processes. Newport News Waterworks used IFS Clevest to centralize Field Service Management for meter maintenance, excavation coordination, and field-to-office data flows, with Athena Consulting involved in the implementation and ongoing administrative support.

IT Decision Makers and Key Stakeholders at Newport News Waterworks

First Name Last Name Title Function Department Email Phone
Chief of Customer Service CXO Customer Support
Plant Engineer Non Manager Operations
Chief of Facilities Engineering CXO Operations
Director of Operations Director Operations
Senior Accountant Manager Finance
Maintenance Specialist Senior Non Manager Operations
Chief of Process Reliability CXO Operations

Apps Being Evaluated by Newport News Waterworks Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Newport News Waterworks IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Newport News Waterworks digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Newport News Waterworks Technographics
Newport News Waterworks is a Utilities organization based in United States, with around 80 employees and annual revenues of $59.0 million.
Newport News Waterworks operates a diverse technology stack with applications such as IFS Mobile Workforce Management and IFS Clevest, covering areas like Workforce Management and Field Service Management.
Newport News Waterworks has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as IFS.
Newport News Waterworks recently adopted applications including IFS Mobile Workforce Management in 2020 and IFS Clevest in 2017, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Newport News Waterworks’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Newport News Waterworks’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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