AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Next Tech Stack and Enterprise Applications

Next ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle PeopleSoft ERP ERP Financial ERP n/a 2006 2006
In 2006, Next deployed Oracle PeopleSoft ERP as its ERP Financial application to support core finance operations. The implementation was centered in the Finance function and included a central support function tasked with mapping previous and new PeopleSoft capabilities, empowering business users to use the IT systems to their fullest potential and resolving roll-out issues rapidly. Configuration work focused on standard ERP Financial capabilities, including core general ledger structures, accounts payable and accounts receivable workflows, period close processes and reporting configuration. Oracle PeopleSoft ERP was configured to reflect retail chart of accounts and transactional posting rules, with process mapping and template configuration emphasized to accelerate user adoption. Operational coverage targeted finance teams responsible for retail finance activities and head office financial control, with the central support function operating as the primary escalation point during roll-out. The support team concentrated on functional enablement, issue triage and clarifying differences between prior capabilities and Oracle PeopleSoft ERP to reduce user friction. Governance emphasized centralized support, knowledge transfer and rapid incident triage, with training and documentation used to bridge functional gaps between earlier capabilities and the new application. The stated objective was to empower business users and speedily resolve roll-out issues through centralized functional support and targeted enablement.
Expense Management ERP 2020 2020
Next HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Cloud HCM Core HR HCM n/a 2021 2021
In 2021, Next plc implemented Oracle Cloud HCM as its Core HR platform to support cost saving and growth objectives within a broader Digital and IT transformation program. The Oracle Cloud HCM deployment was positioned to centralize Core HR capabilities for Next plc’s UK retail and corporate workforce while enabling tighter coordination with talent acquisition and workforce management investments. The implementation included configuration of Oracle Recruiting Cloud, known as ORC, with dedicated configuration work between Next’s Senior HCM Solutions specialists and Oracle consultants, and skills development via Oracle University courseware. Oracle Cloud HCM was configured to provide standard Core HR workflows including employee record management and recruitment lifecycle orchestration, with Oracle Recruiting Cloud instrumented as the ATS used to capture candidate and hiring data. Integrations were explicitly planned and executed to link Oracle Cloud HCM with Unit4 Travel and Expenses and Kronos Workforce Central, and to connect these systems into Next plc’s wider enterprise system landscape. The integration approach focused on synchronizing workforce and expense data so HR records, time and attendance, and travel expense workflows could be reconciled within Oracle Cloud HCM and Oracle Recruiting Cloud. Governance for the program combined internal HCM process ownership with vendor collaboration, the configuration team, and HR and recruitment stakeholders, driven by internal directives to enhance organisational efficiency. Rollout activity prioritized HR and recruitment functions first, with phased configuration work and knowledge transfer from Oracle consultants to in-house HCM specialists. The stated aims for the Oracle Cloud HCM initiative were cost savings and growth through technology adoption, improved supplier discovery as part of broader transformation efforts, and reduced exposure to disruptive forces, reflecting Next plc’s strategic focus on operational efficiency and competitive resilience.
Learning and Development HCM 2021 2021
Payroll HCM 2021 2021
Recruiting, Applicant Tracking System, Candidate Relationship Management HCM 2020 2020
Talent Management HCM 2020 2020
Workforce Management HCM 2021 2021
Workforce Management HCM 2016 2016
Workforce Management HCM 2016 2016
Next ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Retail Legacy IT Retail POS Point Of Sale ERP Services and Operations n/a 2019 2019
In 2019, Next implemented IT Retail POS on its website. The implementation places IT Retail POS as the Point Of Sale engine for Next.co.uk, centralizing online checkout and transaction capture for the retailer's digital storefront in the United Kingdom. Configuration focused on standard Point Of Sale capabilities, including a web checkout module, transaction orchestration and order capture, payment processing integration, catalog and pricing synchronization, and inventory visibility for online assortments. The implementation also incorporated receipt and transaction logging and programmatic hooks for promotions and discounts consistent with ecommerce checkout workflows. IT Retail POS was embedded into Next's ecommerce front end, integrating with catalog and order management processes and sending order and stock signals into merchandising and fulfillment operations. Operational coverage centered on online business functions, specifically ecommerce merchandising, customer service order handling, and warehouse fulfillment coordination. Governance emphasized centralized configuration for the online channel and alignment between merchandising, operations, and customer service teams to manage checkout rules and stock allocation. The deployment aligns with Point Of Sale category patterns of checkout orchestration, real time inventory reconciliation, and centralized transaction recordkeeping for the digital sales channel.
Travel Management ERP Services and Operations 2020 2020
Next AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chatbots and Conversational AI AI-Powered Application 2016 2016
Chatbots and Conversational AI AI-Powered Application 2020 2020
Next Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Analytics and BI Analytics and BI 2021 2021
Next Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2014 2014
Audio Video and Web Conferencing Collaboration 2021 2021
Collaboration Collaboration 2016 2016
Collaboration Collaboration 2019 2019
PBX, VoiP and Phone Systems Collaboration 2014 2014
Next Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Asset Management Content Management 2017 2017
Web Content Management Content Management 2018 2018
Next eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2014 2014
eCommerce eCommerce 2014 2014
eCommerce eCommerce 2003 2003
eCommerce eCommerce 2019 2019
eCommerce eCommerce 2019 2019
eCommerce eCommerce 2021 2021
Personalization and Product Recommendations eCommerce 2020 2020
Next CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center, Customer Experience CRM 2014 2014
Campaign Management CRM 2020 2020
Customer Analytics CRM 2017 2017
Customer Experience CRM 2018 2018
Customer Experience CRM 2020 2020
Customer Experience CRM 2018 2018
Customer Support CRM 2020 2020
Marketing Analytics CRM 2019 2019
Marketing Analytics CRM 2021 2021
Marketing Analytics CRM 2020 2020
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2016 2016
Next ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2014 2014
Application Performance Management ITSM 2018 2018
Application Performance Management ITSM 2021 2021
IT Service Management ITSM 2018 2018
IT Service Management ITSM 2022 2022
Next Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Procurement Procurement 2014 2014
Next TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
Governance, Risk and Compliance TRM 2021 2021
Next PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Extract, Transform, and Load (ETL) PaaS 2016 2016
Test Automation Platform PaaS 2024 2024
Next IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2020 2020
Digital Workspace IaaS 2011 2011
Next CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Next

First Name Last Name Title Function Department Email Phone
PR & Digital Marketing Officer Manager Marketing
Head of IT Director IT
Head of Marketing Director Marketing
B2B & Purchasing Manager Manager Procurement
Finance Systems Manager Manager IT
Senior Financial Analyst Manager Finance
Head of Supply Chain Director Supply Chain
IT Purchasing Manager Manager Procurement
Travel & Expense Accountant Manager Finance
Commercial Operations Manager Manager Finance
Head of Technology Director IT
Financial Accounting Manager Manager Finance
Group Operations Director Director Finance
IT Director Director IT
Facilities & Travel Management CXO Operations
Head of Operations Director Finance
Purchasing Manager Manager Procurement
Purchasing & Supply Manager Manager Supply Chain
Head of International Logistics Director Supply Chain
Group Finance Director Director Finance
Senior HR Officer Director HR
HR Business Partner - Head Office Director HR
Head of Human Resources Director HR
Group Payroll Manager Manager Finance
Head of HR Services Director HR
Head of HR - Head Office, Product Director HR
Head of Date Science and Customer Insight Director Customer Service
Head - Customer service projects Director Customer Service
Contact Centre Manager Manager Customer Service
Head Of Operations Director Finance
Head of UK & International Customer Service Director Customer Service
Customer Service Representative Manager Customer Service
Communications and Engagement Manager, Logisitcs and Customer Services Manager Customer Service
Customer Service Team Manager Manager Customer Service
Digital & Technical Services Manager Manager IT
Director Of Technology Director IT
Head of Ecommerce Development Director Finance
Chief Brand & Digital Officer CXO Marketing
Customer Experience Manager Manager Customer Service
General Manager of Home Shopping and Customer Service Manager Customer Service
Customer Service CXO Customer Service
Customer Service CXO Customer Service
Head of Technology Services and Operations Director IT
Lead HCM Solution Specialist - HR & Talent Manager HR
Group Human Resources Director Director HR
HR Manager - Product Manager HR
Head of HR Director HR

Apps Being Evaluated by Next Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Next IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Next digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Next Technographics
Next is a Retail organization based in United Kingdom, with around 32324 employees and annual revenues of $6.32 billion.
Next operates a diverse technology stack with applications such as Oracle PeopleSoft ERP, Oracle Cloud HCM and IT Retail POS, covering areas like ERP Financial, Core HR and Point Of Sale.
Next has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle and Retail.
Next recently adopted applications including Avo Assure in 2024, Freshservice in 2022 and Oracle Cloud HCM in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Next’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Next’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Next technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.