NGP VAN
655 15th St. NW, Suite 650,
Washington, 20005, DC,
United States
Washington, 20005, DC,
United States
1 202-686-9330
Professional Services
NGP VAN Technographics
NGP VAN Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NGP VAN and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 NGP VAN employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NGP VAN has purchased the following applications: Sage Intacct for ERP Financial in 2020, TeamSupport SnapEngage for Chatbots and Conversational AI in 2020, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NGP VAN is running and its propensity to invest more and deepen its relationship with Sage , TeamSupport , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NGP VAN revenues, which have grown to $29.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NGP VAN intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NGP VAN Tech Stack and Enterprise Applications
NGP VAN ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020 NGP VAN implemented Sage Intacct as its ERP Financial platform and is using Sage Intacct on their website. The deployment established Sage Intacct as the primary cloud-based financial system for the organization, aligning with standard ERP Financial delivery models for mid-market professional services firms.
The implementation configured core financial management modules consistent with ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, and financial reporting and dashboards. Configuration emphasized centralized chart of accounts, automated transaction posting workflows, and role-based access controls to support routine accounting operations and period close activities.
Operational scope focused on finance and accounting functions within NGP VAN, consolidating transactional processing and standardized financial reporting. Governance concentrated on formalized accounting workflows, security and access governance for finance users, and ensuring the Sage Intacct instance was surfaced on the corporate website to support web-facing financial processes and visibility.
|
NGP VAN AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, NGP VAN deployed TeamSupport SnapEngage on its website, adopting Chatbots and Conversational AI to deliver front-end constituent and customer engagement. The TeamSupport SnapEngage deployment is implemented as an embedded conversational widget on public web pages, providing real-time messaging and automated response capabilities. This implementation positions TeamSupport SnapEngage as the primary digital channel for initial support triage and proactive outreach.
The configuration emphasizes chatbot-driven triage and live agent escalation, with conversational flows, proactive messaging, canned responses, and session transcript capture to support follow-up. Functional modules implemented align with Chatbots and Conversational AI capabilities, specifically automated intent routing, handoff to human agents, and conversational logging for support teams. The implementation includes agent-facing interfaces for managing concurrent chats and maintaining standardized response templates.
Operational ownership sits with customer support and digital engagement teams, who govern response templates, escalation rules, and conversation review processes. Rollout focused on the website channel, with agent training on handling escalations from the SnapEngage widget and defined processes to convert chats into internal support tickets for follow-up. Monitoring is centered on conversation logs and agent workflows to maintain service consistency.
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2020 | 2020 |
|
NGP VAN Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, NGP VAN implemented Zoom from Zoom Video Communications to provide hosted meeting and webinar functionality accessible via its public website. The deployment emphasizes browser based conferencing and event hosting as part of the Audio Video and Web Conferencing application footprint, with Zoom surfaced on the NGP VAN site for external engagement and online sessions.
Configuration centered on core Zoom modules such as scheduled meetings, webinar hosting, screen sharing, and session recording, reflecting standard Audio Video and Web Conferencing capabilities. Operational coverage spans internal collaboration and external stakeholder engagement, with Zoom integrated into the customer facing web experience to orchestrate live events and client meetings, and governance focused on provisioning and meeting access workflows for staff and external participants.
|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
NGP VAN CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing, Sales Engagement | CRM |
|
2020 | 2020 |
|
|
|
|
|
CRM | CRM |
|
2018 | 2018 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2015 | 2015 |
|
|
|
|
|
Donor and Fundraising Management | CRM |
|
2011 | 2011 |
|
|
|
|
|
Marketing Automation | CRM |
|
2012 | 2012 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
NGP VAN ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2018 | 2018 |
|
|
|
|
|
Remote Monitoring and Management | ITSM |
|
2020 | 2020 |
|
NGP VAN TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2019 | 2019 |
|
NGP VAN PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2015 | 2015 |
|
NGP VAN IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2011 | 2011 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
NGP VAN CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Application Firewalls (WAF) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at NGP VAN
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Chief Operating Officer | CXO | Finance | |
|
|
|
Controller | Director | Finance | |
|
|
|
CEO | CXO | Finance | |
|
|
|
Accounting Associate | Manager | Finance | |
|
|
|
Accounts Receivable Analyst | Manager | Finance | |
|
|
|
Accounting Associate | Manager | Finance | |
|
Apps Being Evaluated by NGP VAN Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from NGP VAN IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the NGP VAN digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD NGP VAN Technographics
NGP VAN is a Professional Services organization based in United States,
with around 200 employees and annual revenues of $29.0 million.
NGP VAN operates a diverse technology stack with applications such as
Sage Intacct, TeamSupport SnapEngage and Zoom,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
NGP VAN has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, TeamSupport and Zoom Video Communications.
NGP VAN recently adopted applications including
Hubspot Marketing Automation in 2021, Adobe Marketo in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of NGP VAN’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates NGP VAN’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete NGP VAN technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.