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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

NHK Spring Thailand Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
QAD Legacy QAD Adaptive ERP (ex MFG/PRO) Manufacturing ERP ERP Services and Operations n/a 2012 2012
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP Conversational AI Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
In 2016, NHK Spring Thailand implemented SAP Conversational AI as part of a Chatbots and Conversational AI initiative to introduce conversational agents into its IT service workflows. SAP Innovative Business Solutions collaborated with NHK Spring Thailand on the deployment, aligning conversational automation with the company context as a manufacturer of precision springs. The implementation paired SAP Conversational AI with SAP Service Ticket Intelligence, configuring conversational interfaces for first line support and automated ticket classification and triage. Functional capabilities included intent recognition, automated response handling for common IT queries, and ticket enrichment to accelerate incident categorization, consistent with Chatbots and Conversational AI functional workflows. Operational scope centered on IT service management and customer facing IT support inside NHK Spring Thailand, with the solution embedded into incident handling processes to streamline escalation and keep focus on customers. Governance adjustments emphasized workflow automation for ticket routing and the use of ticket intelligence to standardize incident data, while SAP Conversational AI provided the conversational front end to those ITSM processes.
Intelligent Process Automation AI-Powered Application 2016 2016
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
IT Decision Makers and Key Stakeholders at NHK Spring Thailand
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by NHK Spring Thailand Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD NHK Spring Thailand Technographics

NHK Spring Thailand is a Manufacturing organization based in Thailand, with around 5800 employees and annual revenues of $895.0 million.

NHK Spring Thailand operates a diverse technology stack with applications such as QAD Adaptive ERP (ex MFG/PRO), SAP Conversational AI and Microsoft 365, covering areas like Manufacturing ERP, Chatbots and Conversational AI and Collaboration.

NHK Spring Thailand has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as QAD, SAP and Microsoft.

NHK Spring Thailand recently adopted applications including SAP Conversational AI in 2016, SAP AI Business Services in 2016 and Microsoft 365 in 2016, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of NHK Spring Thailand’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates NHK Spring Thailand’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete NHK Spring Thailand technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.