NHS Property Services
99 Gresham St,
London, EC2V 7NG,
United Kingdom
London, EC2V 7NG,
United Kingdom
44 80 0085-3015
Construction and Real Estate
NHS Property Services Technographics
NHS Property Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NHS Property Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5745 NHS Property Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NHS Property Services has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2018, Microsoft 365 for Collaboration in 2018, Hotjar for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NHS Property Services is running and its propensity to invest more and deepen its relationship with Microsoft , Contentsquare , Lotame or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NHS Property Services revenues, which have grown to $950.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NHS Property Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NHS Property Services Tech Stack and Enterprise Applications
NHS Property Services ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, NHS Property Services implemented Microsoft Dynamics NAV as its ERP Financial application. The Microsoft Dynamics NAV deployment served as the central finance system supporting the Finance Team and operational stakeholders including Property Managers, Building Surveyors, Asset Managers and Facilities Managers.
The implementation concentrated on core financial and procurement workflows, including purchase order processing and user access and configuration for NAV, with ongoing support for Dynamics NAV PO queries and user setup. Microsoft Dynamics NAV was used to generate monthly service reporting and to support a transition in reporting from Jet Reports to PowerBI, requiring configuration of reporting extracts and user training materials.
The Dynamics NAV environment operated alongside Dynamics 365 CE and a broad Microsoft 365 estate, with explicit integrations and operational linkages to SharePoint, PowerApps workflows that interlink with SharePoint Lists and Libraries, Customer Voice survey handling and email tracking in Dynamics CRM. Infrastructure and operations incorporated Azure Portal for user license management and SSO domain migrations, Azure Logic Apps for alerting, Windows Server monitoring of Dynamics NAV instances via mRemoteNG, and mass SharePoint site migrations using ShareGate.
Operational governance combined centralized administration and cross functional controls, with a Global SharePoint Administrator working closely with the M365 Product Team, Legal and the Data Protection Officer to secure permissions and manage external users. Incident and problem management was conducted through Zoho Manage Engine, with process issues raised to a product backlog, scripted SharePoint management tasks executed in SharePoint Management Shell and routine availability checks run via CheckMK, accompanied by end user onboarding and ongoing training for the NHSPS Customer Portal.
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NHS Property Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, NHS Property Services implemented Microsoft 365 as a cloud-hosted Collaboration platform to support corporate communication and document workflows across the organization. NHS Property Services uses Microsoft 365 on their website and within internal digital channels to centralize email, team collaboration, and cloud document access for business functions including facilities management, estates operations, and corporate services.
The Microsoft 365 deployment emphasizes collaboration capabilities such as unified email and calendaring, cloud file storage and synchronization, real-time team chat and meetings, and document co-authoring and intranet-style information publishing. Administration and governance focus on tenant-level user provisioning, access controls, and content classification aligned to organizational information management, while packaged Collaboration features are surfaced both inside internal portals and on the public website to support stakeholder communications and document sharing.
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NHS Property Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, NHS Property Services deployed Hotjar on its public website. The Hotjar implementation was aligned with the Customer Experience category to capture behavioral analytics and on site feedback across web pages.
Deployment was executed via the Hotjar site script to instrument production pages, enabling heatmaps, session recordings, conversion funnel analysis, and on page feedback widgets. Configuration emphasized page-level tagging and sampled session capture to collect actionable user behavior while limiting performance overhead.
Operational coverage focused on the organisation's public web properties and the tenant and property information flows exposed to site visitors. Outputs from Hotjar, including recordings and aggregated heatmaps, were consumed by UX, digital product, marketing, and analytics functions to prioritize usability and content decisions.
Governance centered on controlling access to session recordings and aggregated behavioral reports within digital teams, with instrumentation scoped to live web assets rather than internal systems. Hotjar data was treated as a web behavior analytics source supporting iterative UX and content workflows.
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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NHS Property Services PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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iPaaS (Integration Platform as a Service) | PaaS |
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2017 | 2018 |
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Transactional Email | PaaS |
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2019 | 2019 |
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NHS Property Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at NHS Property Services
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial Officer | CXO | Finance | |
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Financial Performance Manager | Manager | Finance | |
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Treasury Manager | Manager | Treasury | |
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Senior HR Business Partner | Manager | HR | |
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Head of Finance - Asset Management | Director | Investment | |
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HR Director | Director | HR | |
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Head Of Procurement | Director | Procurement | |
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Interim Chief Information Officer and Head of Corporate Programmes | Director | IT | |
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Head of OD and HR Policy | Director | HR | |
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Senior HR Business Partner | Manager | HR | |
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Apps Being Evaluated by NHS Property Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from NHS Property Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the NHS Property Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD NHS Property Services Technographics
NHS Property Services is a Construction and Real Estate organization based in United Kingdom,
with around 5745 employees and annual revenues of $950.0 million.
NHS Property Services operates a diverse technology stack with applications such as
Microsoft Dynamics NAV, Microsoft 365 and Hotjar,
covering areas like ERP Financial, Collaboration and Customer Experience.
NHS Property Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and Contentsquare.
NHS Property Services recently adopted applications including
Lotame DMP in 2020, Eyeota DMP in 2020 and LiveRamp Platform in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of NHS Property Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates NHS Property Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete NHS Property Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.