Benicia, 94510, CA,
United States
NHT Technographics
NHT Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NHT and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 NHT employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NHT has purchased the following applications: PayPal Enterprise for Payment Processing in 2021, Ruby Live Chat for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NHT is running and its propensity to invest more and deepen its relationship with PayPal , Stripe , Ruby or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NHT revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NHT intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NHT Tech Stack and Enterprise Applications
NHT ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Enterprise | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, NHT implemented PayPal Enterprise as its primary online payment platform on its public website. The deployment addresses the companys e-commerce checkout and payment processing needs under the Payment Processing category, aligning the application with sales and order capture workflows.
The PayPal Enterprise implementation is delivered through website-hosted checkout flows and API connectivity for tokenized card handling, providing gateway-level authorization, settlement and merchant account management consistent with Payment Processing platforms. Functional capabilities in use include hosted checkout, payment tokenization, transaction authorization and dispute handling, which reduce in-scope PCI exposure and centralize transaction records for reconciliation.
Operational coverage is focused on the public e-commerce site, supporting online sales, finance reconciliation and customer service dispute workflows. Governance centers on centralized payment processing control within finance and operations, with structured reconciliation and dispute escalation procedures tied to PayPal Enterprise transaction logs.
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Payment Processing | ERP |
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2020 | 2020 |
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NHT AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, NHT implemented Ruby Live Chat on its public website. Ruby Live Chat is a Chatbots and Conversational AI application NHT uses to support customer service and website lead engagement, deployed as a client-side chat widget embedded in the site that captures visitor conversations and routes them to internal staff.
Configuration centered on conversational routing, canned responses, live agent handoff, and transcript logging to fit a 50-person professional services operation. The deployment scope targeted web-based customer touchpoints and internal customer support and sales workflows, with governance focused on operator access controls, scripted response workflows, and retention of session history. The implementation reflects standard Chatbots and Conversational AI capabilities and leaves room for integration with CRM and helpdesk systems for lead capture and case creation without introducing additional enterprise infrastructure.
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NHT Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, NHT implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform for the 50 person professional services firm. The deployment is referenced on the company website and positions Google Workspace as the central solution for internal communications, document management, and client scheduling across NHTs corporate functions.
Google Workspace (Formerly Google G-Suite) is used to provide cloud native email, shared Drive storage, collaborative Docs, Sheets and Slides editing, Calendar scheduling, and video conferencing through Meet. Administration is performed through the Google Workspace admin console with account and group provisioning, shared drive configuration, and standard access controls and device management applied to desktops and mobile devices. Governance focuses on user and group policies, centralized account administration, and collaboration workflow standardization to support corporate communications and client-facing teams within the United States.
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Collaboration | Collaboration |
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2021 | 2021 |
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NHT CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2015 | 2015 |
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NHT IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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NHT CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at NHT
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Owner, President | CXO | Finance | ||||
| Director of Engineering | Director | Finance | ||||
| Accounting Manager | Manager | Finance |
Apps Being Evaluated by NHT Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||