Nine Telecoms
Victory House, Chobham Street,
Luton, LU1 3BS,
United Kingdom
Luton, LU1 3BS,
United Kingdom
44 800 970 2999
Communications
Nine Telecoms Technographics
Nine Telecoms Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Nine Telecoms and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Nine Telecoms employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Nine Telecoms has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2002, Microsoft 365 for Collaboration in 2017, Oracle NetSuite CRM for CRM in 2002 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Nine Telecoms is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , CodeTwo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Nine Telecoms revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Nine Telecoms intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Nine Telecoms Tech Stack and Enterprise Applications
Nine Telecoms ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2002 | 2002 |
In 2002, Nine Telecoms implemented Oracle NetSuite ERP to centralize ERP Financial processes for its finance and accounting organization. The deployment used Oracle NetSuite ERP as a cloud-hosted financial management platform to provide a single ledger and transactional backbone for core accounting activities.
The implementation focused on standard ERP Financial modules including general ledger, accounts payable, accounts receivable, cash management, fixed assets and financial reporting. Configuration work emphasized a centralized chart of accounts, period close orchestration, automated journal processing and role based controls to support routine accounting operations and statutory reporting.
Operational coverage concentrated on finance and accounting teams with configuration to support procurement to payment workflows and expense management tied to the finance function. Governance controls were established through role based access, audit trails and documented close procedures, and the system was rolled out across core finance functions in phases to align training and process change with operational cadence.
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Nine Telecoms Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Nine Telecoms implemented Microsoft 365 for Collaboration. The deployment provisioned a cloud hosted Microsoft 365 tenancy to support the companys UK operations and its 200 employees, and the company's public website indicates use of Microsoft 365 as part of its collaboration footprint. The initiative targeted core business functions including internal communications, document management, and customer facing support workflows.
Microsoft 365 was configured with standard Collaboration capabilities including Exchange Online for email, Microsoft Teams for chat and meetings, SharePoint Online for intranet and document collaboration, and OneDrive for personal file sync. Identity and access controls were aligned with Azure Active Directory for central user provisioning and single sign on, while governance focused on compliance policies, mailbox retention, and information classification typical for Collaboration deployments. Operational scope centered on IT led provisioning and cross functional adoption across sales and support to unify communication and document workflows.
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Collaboration | Collaboration |
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2021 | 2021 |
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Nine Telecoms CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | n/a | 2002 | 2002 |
In 2002, Nine Telecoms implemented Oracle NetSuite CRM to centralize customer relationship management across its communications business, aligning sales, account management, and customer service workflows under the CRM category. The deployment targeted companywide CRM consolidation for the United Kingdom operation, using Oracle NetSuite CRM as the primary system for customer data, pipeline management, and service records.
Module configuration emphasized core CRM capabilities, including account and contact management, opportunity and pipeline management, case and ticket tracking, quote and order lifecycle support, role based security, and configurable dashboards and reporting. Automation of standard sales workflows and opportunity stages was implemented to provide consistent pipeline handling and to support account handoffs between sales and customer service teams.
The architecture followed common Oracle NetSuite CRM SaaS deployment patterns, with a cloud hosted application tier and browser based access for field and office users. Integration scope was addressed with standard CRM integration patterns, focusing on synchronizing customer master data with telephony gateways, billing interfaces, and email and calendar systems, using API based synchronization and scheduled data feeds to maintain contact and transaction consistency.
Governance and rollout emphasized process standardization and data governance, establishing role profiles, access controls, and staged user onboarding across sales and service teams. Configuration ownership and ongoing administration were centralized to maintain system configuration, workflow scripts, and reporting models while enabling business stakeholders to iterate on sales process definitions within the Oracle NetSuite CRM environment.
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Marketing Automation | CRM |
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2018 | 2018 |
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Nine Telecoms PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Nine Telecoms IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Nine Telecoms
| First Name | Last Name | Title | Function | Department | Phone | |
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CEO | CXO | Finance | |
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Chairman | CXO | Finance | |
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Managing Director | Director | Finance | |
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Enterprise Account Manager | Manager | IT | |
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Customer Account Manager | Manager | Customer Service | |
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Group Marketing Director | Director | Marketing | |
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Apps Being Evaluated by Nine Telecoms Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Nine Telecoms IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Nine Telecoms digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Nine Telecoms Technographics
Nine Telecoms is a Communications organization based in United Kingdom,
with around 200 employees and annual revenues of $25.0 million.
Nine Telecoms operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Microsoft 365 and Oracle NetSuite CRM,
covering areas like ERP Financial, Collaboration and CRM.
Nine Telecoms has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Microsoft.
Nine Telecoms recently adopted applications including
CodeTwo Email Signatures in 2021, Microsoft Azure Cloud Services in 2019 and Intuit Mailchimp in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Nine Telecoms’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Nine Telecoms’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Nine Telecoms technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.