Nissan Europe N.V.
Nissan Europe N.V. Technographics
Nissan Europe N.V. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Nissan Europe N.V. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14500 Nissan Europe N.V. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Nissan Europe N.V. has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2012, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Nissan Europe N.V. is running and its propensity to invest more and deepen its relationship with SAP , Salesforce , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Nissan Europe N.V. revenues, which have grown to $737.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Nissan Europe N.V. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Nissan Europe N.V. Tech Stack and Enterprise Applications
Nissan Europe N.V. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, Nissan Europe N.V. deployed SAP ERP ECC 6.0 as an ERP Financial platform to standardize European information systems cost management processes and align operations to Standard SAP Finance Processes in Europe. The initiative targeted finance and controlling functions at Nissan Europe N.V., concentrating on harmonizing cost management process definitions and accounting treatments across its European operations. SAP ERP ECC 6.0 was positioned as the central ERP Financial application to unify accounting, cost allocation, and reporting methods across sites.
The implementation focused on SAP Financial Accounting and Controlling capabilities, including General Ledger, Accounts Payable, Accounts Receivable, cost center accounting, internal orders, and profit center accounting, configured to enforce a standardized chart of accounts and cost allocation rules. Configuration work emphasized process templates, master data controls, and posting rules designed to reflect Standard SAP Finance Processes in Europe and support consistent period close and cost distribution workflows.
Operational coverage encompassed Nissan Europe N.V.'s finance and cost management teams across European country operations, consolidating transactional finance activities into the SAP ERP ECC 6.0 instance. The program standardized cross-border cost management workflows and centralized financial record keeping, enabling consistent execution of accounting and controlling processes across regional finance units.
Governance changes introduced European finance process ownership, formalized change control over master data, and standardized month end and cost reporting procedures tied to the SAP ERP ECC 6.0 configuration. Adoption activities included template rollouts, process documentation, and targeted training to embed the ERP Financial system as the authoritative platform aligned with Standard SAP Finance Processes in Europe.
|
 |
|
|
Expense Management | ERP |
|
2012 | 2012 |
|
Nissan Europe N.V. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 Nissan Europe N.V. deployed Salesforce Chat (formerly Salesforce Live Agent) on its corporate website, implementing a Chatbots and Conversational AI capability to support web-based customer interactions. The deployment is a web-embedded SaaS chat widget provisioned by Salesforce, positioned on the Nissan.nl site to capture inbound customer inquiries and initiate live sessions with support staff.
Salesforce Chat (formerly Salesforce Live Agent) was configured to provide real-time messaging, prebuilt response templates, session transcripts, and agent handoff workflows consistent with Chatbots and Conversational AI implementations. The configuration emphasized web embedding and browser session continuity, enabling web visitors to start conversations without leaving site pages and allowing support agents to view session context and transcript history during interactions.
Operational coverage centered on Nissan Europe N.V.'s customer service and digital engagement channel on the Netherlands corporate site, routing web-originated sessions to service queues and escalating to human agents through the chat platform. Governance focused on chat session handling rules, queue assignment and escalation workflows, and standardization of canned responses to align agent responses with corporate messaging.
Architecturally the solution reflects a cloud-hosted conversational layer delivered via an embedded web widget, integrating conversational routing and agent console capabilities typical of Chatbots and Conversational AI deployments. Nissan Europe N.V., Salesforce Chat (formerly Salesforce Live Agent), and the Chatbots and Conversational AI category together describe the company application and business function relationship implemented on the website.
|
Nissan Europe N.V. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Nissan Europe N.V. implemented Microsoft 365 as a Collaboration platform. The Microsoft 365 deployment is visible on the corporate website and serves as the primary collaboration layer for the organization, which comprises roughly 14,500 employees.
Microsoft 365 was configured to deliver core Collaboration capabilities including email and calendaring, real time messaging and meetings, cloud file storage with synchronous coauthoring, and desktop and web Office applications. The implementation leverages Microsoft 365 features such as Teams for meetings and chat, Outlook for mail, SharePoint for intranet content and document libraries, and OneDrive for personal file sync, with configuration emphasis on shared team sites and document governance.
Operational governance is organized at the tenant level with role based access controls, information protection policies, and centralized administration consoles for user provisioning and policy rollout. The platform supports cross functional collaboration across corporate communications, IT, and business operations while central IT retains administrative control over security and policy enforcement. No specific integrations beyond Microsoft 365 were declared in the source.
|
Nissan Europe N.V. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Asset Management | Content Management |
|
2015 | 2015 |
|
Nissan Europe N.V. eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2011 | 2011 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2013 | 2013 |
|
Nissan Europe N.V. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Data Management Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2011 | 2011 |
|
|
|
|
|
Tag Management | CRM |
|
2020 | 2020 |
|
Nissan Europe N.V. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2016 | 2016 |
|
Nissan Europe N.V. TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
Nissan Europe N.V. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at Nissan Europe N.V.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Section Manager HR Projects and HR Service Center | Manager | HR | |
|
|
|
Deputy Managing Director - Manager Human Resources, Internal Communications & General Affairs | Manager | HR | |
|
|
|
HR Business Partner | Manager | HR | |
|
Apps Being Evaluated by Nissan Europe N.V. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Nissan Europe N.V. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Nissan Europe N.V. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Nissan Europe N.V. Technographics
Nissan Europe N.V. is a Automotive organization based in Netherlands,
with around 14500 employees and annual revenues of $737.0 million.
Nissan Europe N.V. operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Salesforce Chat (formerly Salesforce Live Agent) and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Nissan Europe N.V. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Salesforce and Microsoft.
Nissan Europe N.V. recently adopted applications including
Adobe Experience Cloud in 2021, Adobe Analytics Cloud in 2021 and Adobe Audience Manager in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Nissan Europe N.V.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Nissan Europe N.V.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Nissan Europe N.V. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.