Mumbai, 400042,
India
NITCO Tiles Technographics
NITCO Tiles Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NITCO Tiles and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 524 NITCO Tiles employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NITCO Tiles has purchased the following applications: Citta Ratifys for Onboarding, BackGround Screening in 2019, Tawk.to for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NITCO Tiles is running and its propensity to invest more and deepen its relationship with Citta , Tawk.to , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NITCO Tiles revenues, which have grown to $56.1 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NITCO Tiles intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NITCO Tiles Tech Stack and Enterprise Applications
NITCO Tiles HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Citta | Legacy | Citta Ratifys | Onboarding, BackGround Screening | HCM | n/a | 2019 | 2019 |
In 2019, NITCO Tiles adopted Citta Ratifys to address onboarding and verification needs. NITCO Tiles implemented Citta Ratifys in the Onboarding,BackGround Screening category to support HR and talent acquisition workflows across its operations in India.
Deployment centered on Citta Ratifys modules including onboarding, applicant tracking and employee verification, reflecting the vendor's portfolio positioning of ATS and background screening capabilities. Configuration work focused on digitizing candidate intake, background checks and document capture to reduce manual paperwork and accelerate offer processing.
Operational scope covered corporate HR and recruitment processes in India, where Citta Ratifys was used to streamline hiring and reduce paperwork. Governance adjustments emphasized standardized verification steps and electronic documentation within hiring workflows, and the vendor lists NITCO as a major breakthrough customer in 2019.
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NITCO Tiles AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, NITCO Tiles deployed Tawk.to on its corporate website. The deployment uses Tawk.to as the primary Chatbots and Conversational AI solution for web based customer engagement, serving chat entry points on product and contact pages. The implementation is delivered via an embedded web chat widget that surfaces visitor prompts and message threads in the browser.
Tawk.to was configured to provide real time messaging, visitor presence indicators, canned responses, and offline message capture, capabilities typical of Chatbots and Conversational AI platforms. The Tawk.to implementation captures session context and supports agent handoff and threaded conversations, enabling asynchronous follow up through the web interface. Configuration emphasized lightweight setup and administration through the Tawk.to console rather than deep backend orchestration.
Operational scope is focused on external customer inquiries on the website and aligns with customer service and sales intake workflows. Governance centered on widget placement, response template standardization, and console access controls to manage agents and message handling. The narrative documents NITCO Tiles, 2019, Tawk.to, and the Chatbots and Conversational AI application relationship for web based customer engagement.
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NITCO Tiles Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, NITCO Tiles implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. Google Workspace (Formerly Google G-Suite) was deployed across the India based manufacturing firm with 524 employees to centralize email, document collaboration, calendar scheduling, and video conferencing.
Deployment concentrated on core Google Workspace capabilities, including Gmail, Google Drive, Google Docs, Google Calendar, and Google Meet, with administrative controls managed through the Workspace Admin Console and standard identity and access management. The implementation supports business functions such as IT, operations, sales, and corporate administration, enabling cloud based file storage, collaborative editing, shared calendars, and virtual meeting workflows. Governance centered on centralized account provisioning, role based access, and administrative policy enforcement to align Collaboration usage across the organization.
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NITCO Tiles eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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eCommerce | eCommerce |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at NITCO Tiles
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by NITCO Tiles Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||