Chicago, 60654, IL,
United States
Next-Generation Technology Services Technographics
Next-Generation Technology Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Next-Generation Technology Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Next-Generation Technology Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Next-Generation Technology Services has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2013, Olark Live Chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Next-Generation Technology Services is running and its propensity to invest more and deepen its relationship with Intuit , Acumatica , Olark or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Next-Generation Technology Services revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Next-Generation Technology Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Next-Generation Technology Services Tech Stack and Enterprise Applications
Next-Generation Technology Services ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2013 | 2013 |
In 2013, Next-Generation Technology Services implemented Intuit QuickBooks Enterprise as its ERP Financial system to centralize accounting and billing for a 10 person professional services firm. The deployment established a single financial backbone covering general ledger, accounts receivable, accounts payable, invoicing, and financial reporting, with configuration of the chart of accounts and multi user access to match small firm requirements.
The implementation emphasized role based permissions, concurrent user access controls, and basic audit trails to support the finance function and month end close workflows. Governance and operational handoff focused on bookkeeping and client invoicing procedures for teams in the United States, and QuickBooks knowledge a plus was specified for staff supporting the application.
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ERP Financial | ERP |
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2020 | 2020 |
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Next-Generation Technology Services AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Next-Generation Technology Services implemented Olark Live Chat. The firm deployed Olark Live Chat in the Chatbots and Conversational AI category to provide web-based customer engagement and support on its public website, reflecting a lightweight, single-site deployment for a 10-employee professional services company.
Deployment consisted of embedding the Olark Live Chat JavaScript widget and provisioning internal user accounts and an agent console to handle real-time messaging, canned responses, and basic visitor monitoring. Configuration emphasized rapid launch, with simple role-based access for sales and support staff and rules for chat availability and automated greetings, and governance processes focused on operational ownership by the customer-facing team.
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Next-Generation Technology Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Next-Generation Technology Services deployed Microsoft 365. The deployment positions Microsoft 365 as the company's Collaboration platform to centralize productivity and communications for a 10 person professional services firm in the United States.
Microsoft 365 implementation centers on cloud-hosted email, real-time collaboration, and document management capabilities. The configuration includes Exchange Online for corporate mail, Microsoft Teams for meetings and messaging, SharePoint Online and OneDrive for file storage and document collaboration, and the Office suite for desktop productivity, with Microsoft 365 functionality surfaced on the company website.
Operational scope covered core business functions including professional services delivery, sales engagements, and administrative operations, implemented as a single cloud tenant with centralized administration. Governance emphasized tenant-level user provisioning, access management, and basic security controls, with local provisioning and rollout managed internally by the company.
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Next-Generation Technology Services ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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Next-Generation Technology Services PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Next-Generation Technology Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Next-Generation Technology Services CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Next-Generation Technology Services
Apps Being Evaluated by Next-Generation Technology Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||