Newry, BT35 6JP,
United Kingdom
Norbrook Laboratories Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Norbrook Laboratories and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2200 Norbrook Laboratories employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Norbrook Laboratories has purchased the following applications: Sage Business Cloud for ERP Financial in 2018, Hallmark PAMS for Core HR in 2015, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Norbrook Laboratories is running and its propensity to invest more and deepen its relationship with Sage , Hallmark Solutions , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Norbrook Laboratories revenues, which have grown to $220.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Norbrook Laboratories intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Business Cloud | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
In 2018 Norbrook Laboratories deployed Sage Business Cloud as its ERP Financial application to centralize finance operations across manufacturing, laboratory, and administrative sites. The initial rollout emphasized consolidation of finance and procurement workflows so Sage Business Cloud ERP Financial would serve accounts payable, general ledger, and invoice processing functions.
Configuration work followed standard ERP Financial patterns, focusing on ledger structure, payables automation, receivables processing, and supplier invoice management consistent with procure to pay workflows. Operational notes indicate an explicit integration with Proactis P2P as the procure to pay component, and the application estate included named items such as Sage Financials, Clearswift, and McAfee AV that were part of support and operational coordination.
The technical architecture tied Sage Business Cloud to the enterprise identity and endpoint stack, with Active Directory used for user setup and provisioning, Exchange for mailboxes, and desktop management through SCCM. Infrastructure operations maintained six qualified Windows Server virtual machines with regular security patching and daily checks on backups and server room environment, while IT support analysts handled Level 1 and Level 2 incident and service requests and logged faults to third party support partners Capita and BT under SLA.
Governance and rollout adhered to ITIL style incident and service management processes and to pharmacy regulatory SOPs when working in controlled manufacturing and laboratory areas, with documented daily IT checklists and strict change and access controls. Norbrook Laboratories Sage Business Cloud ERP Financial therefore operated within a controlled, auditable support model linking finance and procurement business functions to identity management, endpoint orchestration, and external support workflows.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hallmark Solutions | Legacy | Hallmark PAMS | Core HR | HCM | n/a | 2015 | 2015 |
In 2015 Norbrook Laboratories implemented Hallmark PAMS from Hallmark Solutions as its Core HR application. The deployment centralized core HR capabilities to support the companys HR group and line management across its UK operations, positioning Hallmark PAMS as the authoritative employee record and case management platform.
The Hallmark PAMS implementation included configuration of Core HR functionality aligned to Norbrooks operational needs, with a focus on absence management, employee relations case management, HR reporting and analytics, policy administration, and compliance workflows. The deployment emphasized configurable HR workflows and reporting structures to enable timely and meaningful HR reports and trend analysis.
Operational ownership resides with the internal HR function, which manages and provides guidance on the HR system and consults with line management as required. The HR team is responsible for collating and producing HR reports, analyzing trends and metrics in partnership with the broader HR group, and using system data to inform programs and policy adjustments.
Governance for the Hallmark PAMS environment includes HR-led case management practices for complex employee relations issues, structured advice and support to managers on policy implementation and interpretation, and specific procedural coverage for sickness absence, disciplinary and grievance, and maternity matters. HR maintains in-depth knowledge of employment law and partners with the legal department as needed to reduce legal risk and ensure regulatory compliance.
Hallmark PAMS serves as the central operational platform for HR administration at Norbrook Laboratories, supporting management guidance, employee relations workflows, and regulatory recordkeeping. The configuration and governance emphasize consistent policy enforcement, structured case resolution, and ongoing HR reporting for organizational decision making.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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CRM | CRM |
|
2017 | 2017 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procure to Pay | Procurement |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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