Norfolk Southern Corporation
650 W Peachtree St NW,
Atlanta, 30308, GA,
United States
Atlanta, 30308, GA,
United States
1 800-453-2530
Transportation
Norfolk Southern Corporation Technographics
Norfolk Southern Corporation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Norfolk Southern Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18500 Norfolk Southern Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Norfolk Southern Corporation has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2010, SAP SuccessFactors Employee Central for Core HR in 2015, SAP Enterprise Asset Management for Enterprise Asset Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Norfolk Southern Corporation is running and its propensity to invest more and deepen its relationship with SAP , UKG , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Norfolk Southern Corporation revenues, which have grown to $11.14 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Norfolk Southern Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Norfolk Southern Corporation Tech Stack and Enterprise Applications
Norfolk Southern Corporation ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, Norfolk Southern Corporation implemented SAP ERP ECC 6.0 as its ERP Financial platform. The company organized a dedicated project team from inception and executed a two year program that consolidated 35 existing Norfolk Southern financial, sourcing, and human resource systems into SAP ERP ECC 6.0, an effort widely noted for its aggressive timeline.
The implementation delivered core financial accounting capabilities alongside sourcing and procurement workflows and human resources functionality, aligning SAP ERP ECC 6.0 configuration with accounts payable, accounts receivable, general ledger, procurement sourcing, and employee record management processes. Configuration work emphasized master data consolidation and harmonization of chart of accounts to enable consistent transactional processing across finance, sourcing, and HR business functions.
Operationally the program centralized back office processes for corporate finance, procurement, and human resources, consolidating data and existing interfaces from 35 systems into the SAP ERP environment. Data migration, interface rationalization, and transactional cutover planning were central activities to support enterprise operational coverage for those departments.
Program governance was led by the internal project team with centralized decision making and sustained executive sponsorship to maintain the two year schedule, one of the most aggressive implementations on record. The effort required process harmonization and governed change management across affected finance, sourcing, and HR groups to align operational workflows with SAP ERP ECC 6.0.
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ERP Financial | ERP |
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2019 | 2019 |
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Expense Management | ERP |
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2011 | 2011 |
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Expense Management | ERP |
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2014 | 2014 |
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Norfolk Southern Corporation HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2015 | 2016 |
In 2015 Norfolk Southern Corporation implemented SAP SuccessFactors Employee Central as its Core HR solution. The deployment was executed within a Full Cloud/Core Hybrid architecture, with Employee Central providing cloud-native Core HR capabilities while remaining integrated with an on-premises SAP HCM footprint.
Configuration centered on core employee master data, organizational management, position and job structures, and standard Core HR workflows for hires, transfers, and terminations. SAP SuccessFactors Employee Central was configured to serve as the authoritative HR master for cloud-based personnel records and organizational hierarchies, while common category-aligned functions such as data model extension, business rules, and event-based notifications were applied to align with enterprise HR processes.
Integrations included explicit connectivity to Concur Travel & Expense and a set of cloud integration interfaces to synchronize HR master data between Employee Central and SAP HCM. Integration work focused on bidirectional master data synchronization and transactional flows that touch both HR and finance functions, placing Employee Central at the center of corporate HR recordkeeping and expense-related person data exchange.
Operational governance was sustained through internal SAP HCM and integration engineering resources, including a Senior Synergy Engineer responsible for end-to-end cloud integrations and hybrid orchestration. Governance activities emphasized master data stewardship, identity and access alignment across cloud and core systems, and ongoing integration monitoring to maintain consistency between SAP SuccessFactors Employee Central and the broader SAP landscape.
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Learning and Development | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2016 | 2016 |
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Workforce Scheduling | HCM |
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2016 | 2016 |
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Norfolk Southern Corporation ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Enterprise Asset Management | Enterprise Asset Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 Norfolk Southern Corporation implemented SAP Enterprise Asset Management to centralize maintenance workflows within its Intermodal Division in Atlanta Georgia and to support network wide preventive maintenance for mobile lift equipment. The deployment aligns with the Enterprise Asset Management category and was driven by a project manager charged with creating a unified maintenance record and reducing manual reporting across intermodal operations.
The implementation combined front end UI/UX development with SAP back end configuration, the front end being built by an internal development group while SAP Enterprise Asset Management was configured for equipment maintenance, asset planning and optimization, maintenance cost tracking, and spare parts inventory control. Functional workstreams focused on comprehensive maintenance activity capture and standardization of preventive maintenance schedules, reflecting typical Enterprise Asset Management capabilities such as work order management and parts management.
An IIOT research and development track was integrated with the EAM effort to capture CAN Bus and J1939 data from mobile lift equipment, using remote telemetry to transmit sensor streams to a SQL server database for storage and processing. Operational scope explicitly included intermodal lift equipment in Atlanta and a generator preventive maintenance program covering 39 locations throughout the eastern United States, linking vehicle telemetry data to maintenance records and asset lifecycle workflows.
Governance and process change included establishing a total productive maintenance program for intermodal lift equipment and centralizing the generator PM program network wide, with the project manager overseeing configuration and front end user experience work. Stated goals for the SAP Enterprise Asset Management initiative were to create a comprehensive record of all maintenance activities and costs, eliminate manual reporting and spare parts inventory inaccuracies, and to enable a shift from reactive maintenance toward predictive maintenance using telemetry data.
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Norfolk Southern Corporation Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Data Warehouse | Analytics and BI |
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2020 | 2020 |
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Norfolk Southern Corporation Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Online Meeting Scheduling | Collaboration |
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2022 | 2022 |
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Norfolk Southern Corporation Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2017 | 2017 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Norfolk Southern Corporation SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Real-Time Transportation Visibility | SCM |
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2017 | 2018 |
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Transportation Management | SCM |
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2015 | 2016 |
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Norfolk Southern Corporation CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Norfolk Southern Corporation PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2017 | 2017 |
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Norfolk Southern Corporation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Database Management | IaaS |
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2020 | 2020 |
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Network Management and Monitoring | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Norfolk Southern Corporation
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Norfolk Southern Corporation Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Norfolk Southern Corporation IT executives and key decision makers. This section highlights Norfolk Southern Corporation's latest recorded technology evaluations, including SAP Transportation Management for Transportation Management on 2026-02-04 and VMware Workspace ONE UEM (ex AirWatch) for EMM / MDM / MAM, Endpoint Detection and Response (EDR) on 2025-04-09. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Norfolk Southern Corporation digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Norfolk Southern Corporation Technographics
Norfolk Southern Corporation is a Transportation organization based in United States,
with around 18500 employees and annual revenues of $11.14 billion.
Norfolk Southern Corporation operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, SAP SuccessFactors Employee Central and SAP Enterprise Asset Management,
covering areas like ERP Financial, Core HR and Enterprise Asset Management.
Norfolk Southern Corporation has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP.
Norfolk Southern Corporation recently adopted applications including
WiseTech Blume Global Appointment Scheduling in 2022, DocuSign eSignature in 2021 and About Livefyre in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Norfolk Southern Corporation’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Norfolk Southern Corporation’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Norfolk Southern Corporation technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.