Newcastle upon Tyne, NE15 8NY,
United Kingdom
North East Ambulance Service NHS Trust Technographics
North East Ambulance Service NHS Trust Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by North East Ambulance Service NHS Trust and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6614 North East Ambulance Service NHS Trust employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that North East Ambulance Service NHS Trust has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2017, NICE IEX Workforce Management for Workforce Management in 2013, Civica Cx Housing Management Software for Real Estate Property Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems North East Ambulance Service NHS Trust is running and its propensity to invest more and deepen its relationship with Oracle , Nice Systems , Civica or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing North East Ambulance Service NHS Trust revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for North East Ambulance Service NHS Trust intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
North East Ambulance Service NHS Trust Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nice Systems | Legacy | NICE IEX Workforce Management | Workforce Management | HCM | n/a | 2013 | 2013 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Civica | Legacy | Civica Cx Housing Management Software | Real Estate Property Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, North East Ambulance Service NHS Trust implemented Civica Cx Housing Management Software. Civica Cx Housing Management Software was deployed as the Trusts Real Estate Property Management application to manage housing and property administration functions across the organization.
The implementation focused on core Real Estate Property Management capabilities, with configuration aligned to tenancy management, a centralized property and asset register, repairs and maintenance workflow orchestration, allocations and voids processing, and a customer self service portal. Civica Cx Housing Management Software was configured to support case intake, service request lifecycle tracking, and standard reporting and record keeping common to housing operations.
Operationally the deployment was integrated with the Trusts public website using Civica Experience, which provided a customer facing portal and survey entry point for housing interactions. Governance centered on embedding housing case workflows and repair ticketing processes into the application, and operational ownership rested with estates and housing administrative teams within the Trust.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2015 | 2015 |
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Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
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Collaboration | Collaboration |
|
2017 | 2017 |
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Collaboration | Collaboration |
|
2020 | 2020 |
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PBX, VoiP and Phone Systems | Collaboration |
|
2018 | 2018 |
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PBX, VoiP and Phone Systems | Collaboration |
|
2009 | 2009 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2011 | 2011 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Call Center | CRM |
|
2018 | 2020 |
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Call Tracking and Recording | CRM |
|
2015 | 2015 |
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Customer Support | CRM |
|
2021 | 2022 |
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Sales Automation, Sales Engagement | CRM |
|
2021 | 2022 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
Procurement | Procurement |
|
2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at North East Ambulance Service NHS Trust
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by North East Ambulance Service NHS Trust Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||