Little River, 29566, SC,
United States
North Myrtle Beach RV Resort & Dry Dock Marina Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by North Myrtle Beach RV Resort & Dry Dock Marina and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 210 North Myrtle Beach RV Resort & Dry Dock Marina employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that North Myrtle Beach RV Resort & Dry Dock Marina has purchased the following applications: Calltrak for Call Tracking and Recording in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems North Myrtle Beach RV Resort & Dry Dock Marina is running and its propensity to invest more and deepen its relationship with Calltrak or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing North Myrtle Beach RV Resort & Dry Dock Marina revenues, which have grown to $53.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for North Myrtle Beach RV Resort & Dry Dock Marina intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Calltrak | Legacy | Calltrak | Call Tracking and Recording | CRM | n/a | 2024 | 2024 |
In 2024 North Myrtle Beach RV Resort & Dry Dock Marina implemented Calltrak for Call Tracking and Recording, following evaluation of integrations available in the Staylist marketplace. The implementation is positioned alongside the resort's Staylist property management system which consolidates bookings and supports reservations and operations CRM workflows in the United States.
Calltrak was configured to deliver core Call Tracking and Recording capabilities, including call-level attribution, call recording, call tagging, and basic call analytics to support reservations and operations teams. Configuration work centered on provisioning tracking numbers, call routing, and grouping call metadata to align with reservation inquiry workflows.
Integration planning referenced Staylist integration capabilities, enabling Calltrak to feed call activity into the resort's Staylist-based reservations and operations processes. Operational coverage targeted reservations and operations staff, with call recordings and call attribution intended to surface in booking-related reporting and staff workflow screens used by front desk and reservations agents.
Governance focused on operationalizing call handling within existing reservations and operations processes, establishing configuration controls for tracking numbers and recording settings, and creating reporting dashboards that link call activity to bookings-related workflows. The narrative is grounded in Calltrak's appearance in Staylist's integrations marketplace and the resort's documented use of Staylist for PMS and operations.
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