AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Northern Trains Tech Stack and Enterprise Applications

Northern Trains ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP ERP ECC 6.0 ERP Financial ERP Absoft 2011 2011
In 2011, Northern Trains implemented SAP ERP ECC 6.0 to support core ERP Financial functions across its business, covering finance, HR, payroll, materials management and supplier relationship management. SAP ERP ECC 6.0 is positioned as the enterprise ERP Financial backbone for the operator and is explicitly used to manage payroll and finance workflows critical to day to day operations. Northern Trains engaged Absoft in 2011 as its functional and technical SAP support partner following a formal selection process, establishing a remote support relationship delivered from Absoft’s UK headquarters in Aberdeen. The engagement model included long term assignment of consultants to Northern Trains, a bank of hours on demand for functional support, and an agreed Service Level Agreement to ensure fast turnaround and service continuity for critical payroll support. For technical operations Northern Trains contracted Absoft’s SAP NetWeaver Managed Service at a fixed price, creating budget certainty for technical support activities. Absoft provisioned a dedicated technical team responsible for monitoring, patching and maintenance of the SAP landscape, implementing automated 24/7 monitoring and a jointly agreed maintenance plan to enable proactive issue resolution before incidents escalate. The implementation and support arrangement covered approximately 5,000 end users and extended across the operator’s finance and HR functions that underpin service delivery in the north of England. Governance was formalized through the SLA and the maintenance plan, and Absoft’s ongoing advisory role included options analysis and trial demonstrations to inform future SAP related decisions.
Northern Trains HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Workday Legacy Workday HCM Core HR HCM n/a 2024 2025
In 2024 Northern Trains implemented Workday HCM as its Core HR solution. Northern Trains Limited carved out their existing infrastructure and HR solution and required a new HR and payroll integration to its on premise SAP Payroll environment. Workday HCM was configured to provide Core HR capabilities including centralized employee records, workforce management and payroll interfacing. The implementation used Workday Data Loader for bulk data provisioning and SapienZ Data Xchange to execute transactional integration and message orchestration between Workday HCM and the on premise SAP Payroll system. SapienZ Data Xchange was run by Northern Trains to reduce the cost and complexity of the integration, and to provide simplified operation, monitoring and ongoing maintenance according to Andrew Lawson, HR Systems and Compliance Manager at Northern Trains. The integration architecture focused on data mapping, transformation and operational monitoring to transfer workforce events from Workday HCM into SAP Payroll. Governance and rollout were managed through the HR Systems and Compliance function, aligning HR operational processes, integration monitoring and exception handling with the new Core HR platform. The implementation was reported as completed in a fast and smooth manner, within time and fixed budget. Explicit outcomes reported include reduced cost and complexity of integrating Workday HCM with SAP Payroll and an integration layer that is simple to operate, monitor and maintain. Workday HCM now serves as Northern Trains Core HR system supporting HR, payroll interfacing and compliance management.
Payroll HCM 2011 2011
Recruiting, Applicant Tracking System HCM 2018 2018
Northern Trains Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zing Legacy Zing Data Analytics and BI Analytics and BI n/a 2024 2024
In 2024 Northern Trains participated in the Future Labs program with Zing Data to pilot AI-driven analytics for staffing, training visibility, and unavailability forecasting across the UK rail network. The engagement used Zing Data as an Analytics and BI platform to surface workforce availability insights and to enable scenario-based decisioning for operational planners and HR leaders. The implementation applied Zing Data for HR and workforce-planning analytics and for what-if modelling to forecast crew absences and support operational decisions. Functional capabilities exercised included AI-driven unavailability forecasting, scenario simulation for crew planning, and training visibility dashboards, with configuration focused on time series forecasting and scenario parameterization for staffing needs. The pilot covered operational and HR business functions across Northern Trains service areas in the United Kingdom and was governed through the Future Labs pilot structure, emphasizing iterative testing and scenario analysis workflows. Outcomes reported from the pilot included improved workforce planning and enhanced scenario analysis capability using Zing Data, supporting more informed operational decision making.
Northern Trains Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2016 2016
Northern Trains eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Personalization and Product Recommendations eCommerce 2017 2017
Northern Trains CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Support CRM 2018 2018
Digital Advertising Platform CRM 2016 2016
Marketing Analytics CRM 2017 2017
Marketing Analytics CRM 2017 2017
Marketing Analytics CRM 2018 2018
Partner Relationship Management CRM 2021 2021
Northern Trains Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Supplier Relationship Management Procurement 2014 2015
Northern Trains IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Northern Trains

First Name Last Name Title Function Department Email Phone
Assistant Finance Manager Operations Manager Finance
Financial Controller Director Finance
HR Business Partner Manager HR
IS Enterprise Applications Manager Manager IT
Depot Finance Manager Manager Finance
Northern Rail Re-franchising Finance Manager Manager Finance
Senior Procurement Manager Manager Procurement
IT Project Manager Manager IT
Head of HR Operations Director HR
HR Business Partner Manager HR
Head of HR Operations Director HR
Head Of Customer Experience Director Customer Service
HR Business Partner Manager HR
Chief Operating Officer CXO Finance
Enterprise Applications Manager Manager IT
IS Programme Manager Manager Finance

Apps Being Evaluated by Northern Trains Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Northern Trains IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Northern Trains digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Northern Trains Technographics
Northern Trains is a Transportation organization based in United Kingdom, with around 6920 employees and annual revenues of $1.37 billion.
Northern Trains operates a diverse technology stack with applications such as SAP ERP ECC 6.0, Workday HCM and Zing Data, covering areas like ERP Financial, Core HR and Analytics and BI.
Northern Trains has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, Workday and Zing.
Northern Trains recently adopted applications including Workday HCM in 2024, Zing Data in 2024 and Awin Affiliate Marketing in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Northern Trains’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Northern Trains’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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