Sydney Metro Northwest, formerly Northwest Rapid Transit
680 George Street,
Sydney, 2000, NSW,
Australia
Sydney, 2000, NSW,
Australia
61 2 8265-9400
Transportation
Sydney Metro Northwest, formerly Northwest Rapid Transit Technographics
Sydney Metro Northwest, formerly Northwest Rapid Transit Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sydney Metro Northwest, formerly Northwest Rapid Transit and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1082 Sydney Metro Northwest, formerly Northwest Rapid Transit employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sydney Metro Northwest, formerly Northwest Rapid Transit has purchased the following applications: Ascender Preceda Payroll for Payroll in 2018, Microsoft 365 for Collaboration in 2017, Meltwater for PR and Media Communication in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sydney Metro Northwest, formerly Northwest Rapid Transit is running and its propensity to invest more and deepen its relationship with Ascender , Microsoft , Meltwater or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sydney Metro Northwest, formerly Northwest Rapid Transit revenues, which have grown to $7.84 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sydney Metro Northwest, formerly Northwest Rapid Transit intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sydney Metro Northwest, formerly Northwest Rapid Transit Tech Stack and Enterprise Applications
Sydney Metro Northwest, formerly Northwest Rapid Transit HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ascender | Legacy | Ascender Preceda Payroll | Payroll | HCM | n/a | 2018 | 2018 |
In 2018, Sydney Metro Northwest, formerly Northwest Rapid Transit, implemented Ascender Preceda Payroll as its core Payroll application for the organization. The implementation activity overlapped with an operational Payroll Officer and Administrator role covering April 2018 to May 2019, which provided day to day processing and operational ownership during the transition period.
The deployment focused on core payroll processing capabilities within Ascender Preceda Payroll, including payroll run execution, employee pay queries resolution, and interpretation of enterprise bargaining agreements, Awards, and applicable legislation. Operational tasks performed during and after cutover included responding to payroll queries via phone and email, general payroll administration, and coordination of supplier interactions for payroll related services. Financial operational workstreams included processing invoices in JDE, receipting invoices, generating purchase orders and change orders, which supported the payroll and procurement interfaces.
Governance and process work emphasized issue identification and incremental improvements led by payroll staff and management, with documented coordination between payroll and finance teams. The program achieved an explicit operational outcome, successfully and smoothly transmitting payroll operations from Oracle to Ascender Preceda Payroll without any pay queries during the transit period, demonstrating a clean cutover and continuity of payroll services.
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Sydney Metro Northwest, formerly Northwest Rapid Transit Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Sydney Metro Northwest implemented Microsoft 365 for Collaboration. The rollout positioned Microsoft 365 as the primary collaboration platform for the transportation operator formerly known as Northwest Rapid Transit, consolidating corporate mail and team collaboration under Microsoft 365.
The deployment used Office 365 Mail on the corporate website and leveraged core Microsoft 365 collaboration capabilities, including Exchange Online mail, SharePoint Online content management, Microsoft Teams messaging, and OneDrive file sync and sharing, aligning with Collaboration use cases for internal communications and document workflows. Configuration emphasis included mailbox provisioning, shared site templates, and team workspace setup to support operational coordination and project delivery.
Operational coverage spanned central IT, corporate communications, operations teams, and project delivery groups within Sydney Metro Northwest, standardizing email routing, document repositories, and real time messaging for cross disciplinary coordination during rail operations and capital works. Integrations focused on website facing mail services and enterprise identity and access patterns consistent with Microsoft 365 deployments.
Governance centered on centralized mail hosting and information architecture, with policies for mailbox lifecycle, site ownership, and content classification applied across the environment. Rollout and ongoing management were coordinated by internal IT teams to sustain Collaboration workflows and recordkeeping across the business.
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Sydney Metro Northwest, formerly Northwest Rapid Transit CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Meltwater | Legacy | Meltwater | PR and Media Communication | CRM | n/a | 2020 | 2020 |
In 2020, Sydney Metro Northwest deployed Meltwater as its PR and Media Communication solution. The implementation is visible on the company website, where Meltwater services are used to surface media coverage and support external communications for the transportation operator with 1082 employees based in Australia.
The deployment centered on category-aligned capabilities typical of Meltwater, including continuous media monitoring, news clipping and alerting, social listening and a managed media contacts capability, with configuration to feed website-facing newsroom elements. Operational scope targeted the corporate communications and media relations function, with workflows configured for editorial review, alert routing and role-based access controls to centralize stakeholder engagement activities. Governance emphasized standard PR workflows and content approval before display on the public site, and the Meltwater implementation was positioned as the primary PR and Media Communication platform for Sydney Metro Northwest.
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Sydney Metro Northwest, formerly Northwest Rapid Transit IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Sydney Metro Northwest, formerly Northwest Rapid Transit
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Amanda Hayes, Finance & Commercial Director | Director | Finance | |
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Technical Director | Director | Operations | |
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CEO | CXO | Finance | |
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HR Business Partner | Manager | HR | |
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Human Resources Business Partner | Manager | HR | |
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Senior HR Manager | Manager | HR | |
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IT Service Delivery Manager | Manager | IT | |
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Apps Being Evaluated by Sydney Metro Northwest, formerly Northwest Rapid Transit Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sydney Metro Northwest, formerly Northwest Rapid Transit IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sydney Metro Northwest, formerly Northwest Rapid Transit digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Sydney Metro Northwest, formerly Northwest Rapid Transit Technographics
Sydney Metro Northwest, formerly Northwest Rapid Transit is a Transportation organization based in Australia,
with around 1082 employees and annual revenues of $7.84 billion.
Sydney Metro Northwest, formerly Northwest Rapid Transit operates a diverse technology stack with applications such as
Ascender Preceda Payroll, Microsoft 365 and Meltwater,
covering areas like Payroll, Collaboration and PR and Media Communication.
Sydney Metro Northwest, formerly Northwest Rapid Transit has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Ascender, Microsoft and Meltwater.
Sydney Metro Northwest, formerly Northwest Rapid Transit recently adopted applications including
Newfold Digital Hostopia Australia in 2021, Meltwater in 2020 and Digital Pacific Hosting in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sydney Metro Northwest, formerly Northwest Rapid Transit’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sydney Metro Northwest, formerly Northwest Rapid Transit’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sydney Metro Northwest, formerly Northwest Rapid Transit technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.