AI Buyer Insights:

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Northwood Tech Stack and Enterprise Applications

Northwood ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP Business ByDesign ERP Financial ERP n/a 2021 2021
In 2016 Northwood implemented SAP Business ByDesign as its ERP Financial solution. The SAP Business ByDesign deployment was positioned to centralize finance and internal process management across the manufacturing business, with explicit focus on master data and departmental configuration. Implementation activities documented by Northwood include business process mapping and case development, identifying and documenting business requirements and objectives, GAP analysis, and user acceptance testing. The implementation of SAP Business ByDesign encompassed configuring finance related modules, setting up new departments on the platform, processing of incomplete items workflows, and master data creation to support transactional integrity and accounting workflows. Operational coverage extended across finance and adjacent internal teams, with the IT business analyst role capturing and synthesizing stakeholder input, transforming user requests into deliverable demands for implementation, and assisting in testing and rollout. The SAP Business ByDesign environment was treated as a cloud native ERP Financial suite, with processes instrumented for ongoing support and incident management as part of normal operations. Governance and process changes included establishing an effective support process, accountability for critical incidents management, and working with business counterparts to define a future pipeline of business change projects. Activities also included investigating operational requirements and opportunities, documenting systems impacts and acceptance criteria, and embedding system level acceptance practices into business workflows.
Northwood HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Advance Systems Legacy Mitrefinch Time and Attendance Time and Attendance HCM n/a 2017 2017
In 2017 Northwood implemented Mitrefinch Time and Attendance. Mitrefinch Time and Attendance was deployed as the primary Time and Attendance application to centralize electronic time capture and site holiday records for the manufacturing workforce. Configuration emphasized modules for electronic time capture, holiday and absence recording, and exception handling to surface attendance anomalies. Operational activities documented in the implementation included maintaining site holiday records and addressing anomalies within Mitrefinch, while HR staff acted as a liaison between employees and management to resolve policy questions and attendance issues. The Mitrefinch deployment operated alongside SAP and spreadsheet-based reporting workflows, with administrative staff entering goods received notes into SAP, raising purchase orders, and processing goods receipting as part of broader administrative processes. Daily updated spreadsheets were used to consolidate Mitrefinch attendance extracts and other operational inputs for monthly reporting. Governance and process work centered on centralized record keeping and a single point of contact for employee queries, with responsibilities spanning staffing documentation, training and performance evaluation paperwork, diary management, sourcing workwear, ordering office supplies, and general housekeeping. Day-to-day system stewardship and data maintenance within Mitrefinch Time and Attendance were integral to ensuring accurate holiday records and handling attendance exceptions.
Northwood ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Infor SAP Business ByDesign Infor System21 Manufacturing ERP, Distribution ERP ERP Services and Operations n/a 2019 2019
In 2019 Northwood implemented Infor System21, replacing SAP Business ByDesign. The deployment concentrated on Manufacturing ERP,Distribution ERP capabilities to centralize inventory and distribution operations at Northwood Hygiene Products Ltd Telford manufacturing and warehouse site. Core functional modules configured in Infor System21 included inventory control, warehouse management, order processing, label printing and job and order print management. System workflows supported stock taking, inspection of incoming goods, collating and processing initial order sheets, and completing tasks within allotted time frames to align warehouse execution with distribution schedules. Operational coordination extended to logistics through built operational connections with HGV drivers and liaison workflows for transport companies, reflecting emphasis on outbound loading, unloading and scheduling at the warehouse. The operational footprint documented for October 2019 to September 2021 shows use of System21 and later transition to Snap Fulfil, with continued reliance on label and print capabilities and stock handling processes. Governance and process changes were embedded into System21 operational procedures, including training new team members, covering main warehouse team lead responsibilities during absences, carrying out health and safety checks, and enforcing full FLT and REACH licensing for staff. These procedural controls supported consistent labeling, correct storage and first class quality inspection routines within the Manufacturing ERP,Distribution ERP implementation.
Northwood Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2021 2021
Northwood SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Warehouse Management SCM 2022 2022
Northwood CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Analytics, Lead Generation CRM 2018 2018
Northwood IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Northwood CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2017 2017

IT Decision Makers and Key Stakeholders at Northwood

First Name Last Name Title Function Department Email Phone
Payroll & Benefits Manager Manager HR
Head Of Human Resources Director HR
CIO CXO Finance
Finance Director Director Finance
HR Administrator Manager HR
CEO CXO Operations
IT Director Director IT
Marketing Manager Manager Marketing
Management Accountant Manager Finance
Human Resources Business Partner Manager HR
Human Resources Director Director HR
Financial Controller Director Finance
Infrastructure & Operations Manager Manager IT
IT Business Analyst Manager IT
Group Procurement Director Director Procurement
Supply Chain Manager Manager Supply Chain

Apps Being Evaluated by Northwood Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Northwood IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Northwood digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Northwood Technographics
Northwood is a Manufacturing organization based in United Kingdom, with around 406 employees and annual revenues of $207.0 million.
Northwood operates a diverse technology stack with applications such as SAP Business ByDesign, Mitrefinch Time and Attendance and Infor System21, covering areas like ERP Financial, Time and Attendance and Manufacturing ERP, Distribution ERP.
Northwood has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, Advance Systems and Infor.
Northwood recently adopted applications including SnapFulfil Cloud WMS in 2022, SAP Business ByDesign in 2021 and Microsoft 365 in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Northwood’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Northwood’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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