Novo Banco
Av. Liberdade, 195,
Lisbon, 1250,
Portugal
Lisbon, 1250,
Portugal
351 21 350 10 00
Banking and Financial Services
Novo Banco Technographics
Novo Banco Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Novo Banco and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4209 Novo Banco employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Novo Banco has purchased the following applications: Adobe Experience Manager for Digital Asset Management in 2021, Coveo Qubit CommerceAI for Personalization and Product Recommendations in 2017, Adobe Experience Cloud for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Novo Banco is running and its propensity to invest more and deepen its relationship with Adobe Systems , Coveo , NASDAQ or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Novo Banco revenues, which have grown to $810.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Novo Banco intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Novo Banco Tech Stack and Enterprise Applications
Novo Banco Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2021 | 2021 |
In 2021, Novo Banco implemented Adobe Experience Manager to support its website and centralize digital content. Adobe Experience Manager is applied as a Digital Asset Management platform to manage web assets, authoring, and channel-ready renditions for the bank's online properties.
The implementation emphasizes core Digital Asset Management capabilities, including a centralized asset repository, metadata and taxonomy management, automated renditions and image optimization, authoring templates and content fragments, and workflow automation for approvals and publishing. Adobe Experience Manager is used to provision structured content and reusable assets for web pages and marketing creatives, aligning asset lifecycle management with editorial publishing processes.
Operational coverage centers on website content operations and marketing and web editorial teams within Novo Banco, with the application orchestrating multi-channel publishing to the public website and connected delivery infrastructure. Governance was implemented through role based permissions, asset lifecycle and retention policies, and review and approval workflows to enforce content quality and compliance across digital teams.
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Novo Banco eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coveo | Legacy | Coveo Qubit CommerceAI | Personalization and Product Recommendations | eCommerce | n/a | 2017 | 2017 |
In 2017 Novo Banco implemented Coveo Qubit CommerceAI on their website, deploying Personalization and Product Recommendations capabilities to support customer-facing digital channels. The implementation placed Coveo Qubit CommerceAI at the center of on-site personalization work to deliver tailored product recommendations and relevance-driven content across retail banking web flows.
The deployment emphasized real-time behavioral targeting, session-based recommendation logic, relevance tuning and configurable merchandising controls consistent with the Personalization and Product Recommendations category. Coveo Qubit CommerceAI functionality was configured to drive dynamic content selection and recommendation rules, and to support iterative relevance adjustments and campaign-level personalization without naming external integrations.
Operational scope remained focused on the Novo Banco website, with business functions including digital marketing, product pages and customer engagement workflows identified as primary users. Governance centered on relevance and campaign management processes, enabling marketing and digital teams to maintain business rules and tune recommendation behavior over time.
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Novo Banco CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021 Novo Banco implemented Adobe Experience Cloud to manage Customer Experience for its public website and digital channels. The deployment of Adobe Experience Cloud centers on web-facing experience management and is positioned to support the bank's digital customer journeys across its online storefront.
Configuration emphasized core Customer Experience capabilities common to Adobe Experience Cloud, including web content management, experience personalization and audience segmentation, web analytics and tag orchestration, and campaign orchestration for digital channels. These capabilities were configured to operate at the website layer, enabling targeted content delivery, A/B testing workflows, and measurement instrumentation tied to site interactions.
Integration work focused on the website front end and marketing technology stack, with Adobe Experience Cloud components embedded in page templates and client-side analytics instrumentation. Operational coverage targets digital and marketing teams responsible for online customer engagement, while the system sits at the interface between customer channels and the bank's existing backend services accessible via the website.
Governance was oriented around centralized content and personalization controls, establishing editorial approval workflows and rule-based personalization governance for site experiences. Privacy and consent management were integrated into web deployment considerations, aligning content delivery and analytics with regulatory expectations for banking digital channels.
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Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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Novo Banco Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Portfolio and Investment Risk Management | Investment Management |
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2025 | 2026 |
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Trading Platform | Investment Management |
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2011 | 2012 |
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Trading Platform | Investment Management |
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2025 | 2025 |
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Novo Banco TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AML, Fraud and Compliance | TRM |
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2023 | 2023 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Novo Banco PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Novo Banco IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Novo Banco
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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NovoBanco HO - Head of IT Integration & Finance Transformation | Director | IT | |
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IT Associate Director | Director | IT | |
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Equity Portfolio Office | CXO | Investment | |
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Apps Being Evaluated by Novo Banco Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Novo Banco IT executives and key decision makers. This section highlights Novo Banco's latest recorded technology evaluations, including Nasdaq Calypso Front Office Workstation for Portfolio and Investment Risk Management on 2026-03-16, NASDAQ Calypso Trading System for Treasury Management on 2025-07-31, and Adobe Experience Cloud for Customer Experience on 2024-05-28. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Novo Banco digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-16 | Novo Banco | Evaluated | NASDAQ | Nasdaq Calypso Front Office Workstation | Portfolio and Investment Risk Management | Investment Management |
| 2025-07-31 | Novo Banco | Evaluated | NASDAQ | NASDAQ Calypso Trading System | Treasury Management | TRM |
| 2024-05-28 | Novo Banco | Evaluated | Adobe Systems | Adobe Experience Cloud | Customer Experience | CRM |
FAQ - APPS RUN THE WORLD Novo Banco Technographics
Novo Banco is a Banking and Financial Services organization based in Portugal,
with around 4209 employees and annual revenues of $810.0 million.
Novo Banco operates a diverse technology stack with applications such as
Adobe Experience Manager, Coveo Qubit CommerceAI and Adobe Experience Cloud,
covering areas like Digital Asset Management, Personalization and Product Recommendations and Customer Experience.
Novo Banco has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Adobe Systems and Coveo.
Novo Banco recently adopted applications including
Nasdaq Calypso Front Office Workstation in 2025, NASDAQ Calypso Capital Markets in 2025 and Feedzai RiskOps in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Novo Banco’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Novo Banco’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Novo Banco technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.