London, EC2A 2BS,
United Kingdom
Now:Pensions Technographics
Now:Pensions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Now:Pensions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 166 Now:Pensions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Now:Pensions has purchased the following applications: IRIS KashFlow Accounting Software for ERP Financial in 2020, Slack Connect for Collaboration in 2022, Hotjar for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Now:Pensions is running and its propensity to invest more and deepen its relationship with IRIS KashFlow , Salesforce , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Now:Pensions revenues, which have grown to $9.7 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Now:Pensions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Now:Pensions Tech Stack and Enterprise Applications
Now:Pensions ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IRIS KashFlow | Legacy | IRIS KashFlow Accounting Software | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, Now:Pensions implemented IRIS KashFlow Accounting Software as its ERP Financial application. The deployment is surfaced on the company website, indicating web-accessible use of IRIS KashFlow Accounting Software to support primary accounting activities for Now:Pensions, a United Kingdom insurance firm with approximately 166 employees. This implementation is positioned within the finance and accounting function, serving statutory bookkeeping, transactional accounting, and routine financial recordkeeping aligned to the ERP Financial category.
The implementation aligns with common ERP Financial capabilities including general ledger management, invoicing and billing, bank reconciliation, and tax reporting workflows, configured to meet UK regulatory reporting patterns. Governance emphasis is on finance team controls, user access management, and reconciliation processes to ensure controlled accounting operations. No specific integrations or implementation partners are specified in the source material, so integration topology and partner involvement are not asserted.
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Now:Pensions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Now:Pensions implemented Slack Connect as a Collaboration solution. The deployment is observable on the company website where Slack functionality is exposed to support external engagement and real time messaging. This establishes Slack Connect as a primary collaboration layer for the organization.
Configuration emphasized Slack Connect shared channels, guest account controls, and channel level permissions to enable secure interactions with external stakeholders, consistent with Collaboration category capabilities. The implementation includes team channels, direct messaging, file sharing, and notification routing as core collaboration modules. Automation of notification flows and standardized channel templates were applied to streamline inbound and cross team communication.
Operational coverage spans internal teams and external partners reached via the website, aligning business functions such as client engagement, advisor collaboration, and internal coordination under a unified messaging fabric. Governance was established with access controls managed by administrators, guest lifecycle management, and retention practices to address compliance needs in the insurance context. Now:Pensions Slack Connect Collaboration relationship centralizes real time communication and external stakeholder touchpoints for the insurer.
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Collaboration | Collaboration |
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2015 | 2015 |
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Now:Pensions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Now:Pensions implemented Hotjar on its public website to support Customer Experience and qualitative UX research. Now:Pensions deployed Hotjar to capture user behavior and on‑page feedback, linking Hotjar data to Customer Experience workflows for website optimization and user interaction analysis.
Hotjar usage focuses on standard Customer Experience capabilities, including session recordings, heatmaps, on-site feedback widgets and short surveys, to surface friction points in customer journeys. The deployment was scoped to the public site and is operated by product and marketing teams to inform UX decisions and prioritize front end improvements, with governance centered on digital product processes rather than broad enterprise rollouts.
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Now:Pensions ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Now:Pensions TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Now:Pensions PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Now:Pensions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Now:Pensions
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Now:Pensions Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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