Riverside, 92503, CA,
United States
NP Solutions Technographics
NP Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NP Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 NP Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
NP Solutions has purchased the following applications: PayPal Braintree for Payment Processing in 2020, Microsoft 365 for Collaboration in 2015, Zendesk Service for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NP Solutions is running and its propensity to invest more and deepen its relationship with PayPal , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NP Solutions revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NP Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NP Solutions Tech Stack and Enterprise Applications
NP Solutions ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Braintree | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, NP Solutions implemented PayPal Braintree for Payment Processing on its website. The deployment centralized online client payment capture and billing, aligning the application with client services and finance business functions. The implementation uses PayPal Braintree to provide card acceptance, hosted checkout, and client side tokenization capabilities commonly associated with Payment Processing solutions.
Architecturally the PayPal Braintree integration is implemented on the public site front end using hosted components and client side SDK patterns, establishing the payment gateway and merchant account flow for card and PayPal transactions. Operational scope is focused on client facing billing and accounts receivable workflows, consistent with the company size and professional services model. Governance emphasizes transaction reconciliation and payment acceptance procedures, embedding the Payment Processing application into existing billing and client onboarding steps.
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NP Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, NP Solutions implemented Microsoft 365 as its Collaboration platform. The Microsoft 365 deployment is a cloud SaaS footprint that appears on the company website and provides core collaboration services for the firm. NP Solutions uses Microsoft 365 for Collaboration to support internal communications, document management, and client-facing collaboration, with common functional modules evident in this category including Exchange Online for email, SharePoint and OneDrive for content storage and sharing, and Microsoft Teams for messaging and meetings.
Administration and access control for Microsoft 365 are delivered through Microsoft 365 administrative features and integrated identity management patterns typical for small professional services firms, enabling centralized user provisioning, role-based permissions, and tenant-level security settings. The implementation impacts business functions across consulting delivery and client engagement, and the Microsoft 365 application is central to the companys collaboration workflows and document governance practices.
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NP Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, NP Solutions implemented Zendesk Service as its Customer Support platform. The deployment embedded Zendesk Service on NP Solutions' website to capture inbound inquiries and convert web forms and widget interactions into tracked support tickets. The implementation centralized customer contact into a single support inbox and established ticketing workflows tailored to a small professional services firm.
Functional configuration emphasized core Customer Support capabilities, including web-based ticket capture, a centralized ticket queue, automated routing rules and templated responses, and a lightweight knowledge management presence to surface answers on the site. Operational scope covered customer support activities for NP Solutions' United States client base, managed by an internal support function and aligned with professional services delivery teams. Governance focused on configuration control, workflow rules and ticket ownership to standardize response handling within Zendesk Service.
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NP Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at NP Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by NP Solutions Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||