AI Buyer Insights:

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● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

Nederlandse Spoorwegen
Location
Laan van Puntenburg 100,
Utrecht, 3511,
Netherlands
Website
https://www.ns.nl/
Phone
31 30 751 51 55
Artw industry
Transportation
Employee
Revenue

Nederlandse Spoorwegen Technographics

Nederlandse Spoorwegen Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Nederlandse Spoorwegen and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 19040 Nederlandse Spoorwegen employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Nederlandse Spoorwegen has purchased the following applications: NICE True to Interval (TTI) Analytics for Analytics and BI in 2023, Amazon EC2 for Application Hosting and Computing Services in 2016, SAP SuccessFactors Employee Central for Core HR in 2023 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Nederlandse Spoorwegen is running and its propensity to invest more and deepen its relationship with Nice Systems , Amazon Web Services (AWS) , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Nederlandse Spoorwegen revenues, which have grown to $3.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Nederlandse Spoorwegen intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Nederlandse Spoorwegen Data, Technology Stack, and Enterprise Applications
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Nice Systems Legacy NICE True to Interval (TTI) Analytics Analytics and BI Analytics and BI BrightContact 2023 2024
In 2023, Nederlandse Spoorwegen implemented NICE True to Interval (TTI) Analytics to instrument contact centre performance and omnichannel customer service. NICE True to Interval (TTI) Analytics, categorized as Analytics and BI, was deployed to provide interval based measurement and support blended synchronous and asynchronous workloads across customer engagement functions. The implementation emphasized interval analytics and workforce analytics linkage, delivering time series aggregation, historical and real time reporting, and agent performance views to inform staffing and routing. Configuration centered on correlating voice and digital channel activity with interval metrics to enable blended workload management and operational visibility typical of Analytics and BI deployments. NICE True to Interval (TTI) Analytics was integrated with NICE CXone and NICE Workforce Management to create an operational data pipeline between interaction records and staffing systems. The scope covered Nederlandse Spoorwegen's contact centre and omnichannel customer service teams in the Netherlands, enabling approximately 90% of agents to handle both voice and digital channels and supporting blended agent workloads. The deployment was implemented with partner BrightContact, with partner selection starting in early 2023 and the program publicly announced in 2024. Governance aligned analytics outputs into workforce management processes and contact centre workflows, updating reporting and scheduling governance to support blended service operations and contributing to reported improvements in agent and customer satisfaction.
Process Mining Analytics and BI 2018 2018
Process Mining Analytics and BI 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon EC2 Application Hosting and Computing Services IaaS n/a 2016 2016
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2016 2016
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP SAP HCM (HR) SAP SuccessFactors Employee Central Core HR HCM n/a 2023 2024
Learning and Development HCM 2021 2021
Payroll HCM 2023 2024
Performance and Goal Management HCM 2023 2023
Talent Management HCM 2023 2023
Workforce Analytics HCM 2022 2022
Workforce Analytics HCM 2023 2023
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2006 2006
Customer Engagement CRM 2024 2024
Customer Experience CRM 2017 2017
Marketing Analytics CRM 2017 2017
Marketing Automation CRM 2020 2020
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Asset Management Content Management 2012 2012
Web Content Management Content Management 2012 2012
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2012 2012
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Enterprise Asset Management ERP Services and Operations 2013 2013
Publishing Management ERP Services and Operations 2012 2012
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ERP Financial ERP Financial Management 2010 2010
Payment Processing ERP Financial Management 2013 2013
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Event Management Collaboration 2012 2012
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2012 2013
Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Procurement Procurement 2015 2015
Procurement Procurement 2014 2014
Supplier Relationship Management Procurement 2014 2014
Supplier Relationship Management Procurement 2015 2015
Supplier Relationship Management Procurement 2014 2014
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Test Automation Platform PaaS 2022 2022
IT Decision Makers and Key Stakeholders at Nederlandse Spoorwegen
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Nederlandse Spoorwegen Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Nederlandse Spoorwegen Technographics

Nederlandse Spoorwegen is a Transportation organization based in Netherlands, with around 19040 employees and annual revenues of $3.60 billion.

Nederlandse Spoorwegen operates a diverse technology stack with applications such as NICE True to Interval (TTI) Analytics, Amazon EC2 and SAP SuccessFactors Employee Central, covering areas like Analytics and BI, Application Hosting and Computing Services and Core HR.

Nederlandse Spoorwegen has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Nice Systems, Amazon Web Services (AWS) and SAP.

Nederlandse Spoorwegen recently adopted applications including Intractive in 2024, NICE True to Interval (TTI) Analytics in 2023 and SAP SuccessFactors Employee Central in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Nederlandse Spoorwegen’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Nederlandse Spoorwegen’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Nederlandse Spoorwegen technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.