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NSW Department of Customer Service
Location
McKell Building 2-24 Rawson Place,
Sydney, 2000, NSW,
Australia
Website
https://www.nsw.gov.au/customer-service/
Phone
61 3 0055-5727
Artw industry
Government
Employee
Revenue

NSW Department of Customer Service Technographics

NSW Department of Customer Service Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by NSW Department of Customer Service and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5289 NSW Department of Customer Service employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that NSW Department of Customer Service has purchased the following applications: New Relic APM for Application Performance Management in 2022, Cloudflare CDN for Content Delivery Network in 2022, Oracle Siebel for CRM in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems NSW Department of Customer Service is running and its propensity to invest more and deepen its relationship with New Relic , Cloudflare , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing NSW Department of Customer Service revenues, which have grown to $2.17 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NSW Department of Customer Service intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

NSW Department of Customer Service Data, Technology Stack, and Enterprise Applications
ITSM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
New Relic Legacy New Relic APM Application Performance Management ITSM n/a 2022 2022
IT Service Management ITSM 2016 2016
IaaS
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Cloudflare Legacy Cloudflare CDN Content Delivery Network IaaS n/a 2022 2022
Content Delivery Network IaaS 2022 2022
CRM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Oracle Legacy Oracle Siebel CRM CRM n/a 2019 2019
ERP Financial Management
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
ERP Financial ERP Financial Management 2019 2019
IT Decision Makers and Key Stakeholders at NSW Department of Customer Service
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by NSW Department of Customer Service Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD NSW Department of Customer Service Technographics

NSW Department of Customer Service is a Government organization based in Australia, with around 5289 employees and annual revenues of $2.17 billion.

NSW Department of Customer Service operates a diverse technology stack with applications such as New Relic APM, Cloudflare CDN and Oracle Siebel, covering areas like Application Performance Management, Content Delivery Network and CRM.

NSW Department of Customer Service has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as New Relic, Cloudflare and Oracle.

NSW Department of Customer Service recently adopted applications including New Relic APM in 2022, Cloudflare CDN in 2022 and Amazon CloudFront in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of NSW Department of Customer Service’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates NSW Department of Customer Service’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete NSW Department of Customer Service technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.