Parramatta, 2150, NSW,
Australia
NSW Department of Education Technographics
NSW Department of Education Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NSW Department of Education and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100000 NSW Department of Education employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NSW Department of Education has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2015, SAP SuccessFactors Compensation for Compensation Management in 2018, Software AG Aris for Business Process Management in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NSW Department of Education is running and its propensity to invest more and deepen its relationship with SAP , 8common , Janison or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NSW Department of Education revenues, which have grown to $5.26 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NSW Department of Education intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NSW Department of Education Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, NSW Department of Education implemented SAP ERP ECC 6.0 as its enterprise ERP Financial platform. The SAP ERP ECC 6.0 deployment consolidated core finance and procurement workflows across schools and corporate services in New South Wales, aligning procure-to-pay and material management processes for a large public sector organization with centralized administrative oversight.
The implementation centers on SAP ERP ECC 6.0 integrated with a dedicated SAP SRM footprint, with explicit functional emphasis on SRM 7.0, Material Management, Procure to pay, and Extended Classic Scenario configurations. Configuration and ongoing enhancements emphasize approval workflow determination, catalog and requisition handling, and system change activities that support business process variants between school sites and corporate units, with optional Fiori front-end and HANA platform experience noted for technical staff.
Operational integrations include liaison and data exchange with Finance, HR, Portal, Master Data, Accounts Payable, and Reporting teams, reflecting tight coupling between the SAP SRM module and enterprise financial processes. The landscape is managed through formal incident and change channels, with Solution Manager, Remedy Incident Management, CHARM, and HPALM referenced as part of the support and release toolset to maintain interfaces and reporting across school and corporate systems.
Governance emphasizes Level 2 and Level 3 SAP SRM support, structured release, change and configuration management, and a documented knowledge base for incident escalation and remediation. Role responsibilities include functional and technical support, testing and deployment of changes, trend detection within the SAP landscape, and continuous improvement of standard procedures to align system behavior with departmental procurement and finance policies.
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ERP Financial | ERP Financial Management |
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2022 | 2023 |
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Expense Management | ERP Financial Management |
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2016 | 2016 |
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Expense Management | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Compensation | Compensation Management | HCM | n/a | 2018 | 2018 |
In 2018, NSW Department of Education implemented SAP SuccessFactors Compensation as part of its enterprise HR technology environment. SAP SuccessFactors Compensation is deployed as a cloud Compensation Management application to standardize merit cycles, variable pay programs, budgeting controls, eligibility rules, and manager approval workflows.
The implementation focused on core Compensation Management modules including compensation planning, merit and bonus allocation, calibration and approval workflows, compensation statements, and rule-based eligibility enforcement. Configuration emphasized role based access controls, audit trails, and pay modeling capabilities to support structured pay for performance programs. The SAP SuccessFactors Compensation configuration was aligned to public sector total rewards frameworks and centralized governance.
Operational ownership rested with HR total rewards and centralized HR policy teams, with the application used across enterprise HR processes for compensation planning and policy enforcement. Deployment leveraged the SaaS architecture of SAP SuccessFactors Compensation, enabling centralized configuration, periodic compensation cycles, and automated approval routing across manager hierarchies. Data stewardship and auditability were emphasized to meet government compliance expectations.
Governance and rollout included establishment of compensation policy controls, staged configuration and pilot cycles, and HR led training and change management to embed new appraisal to pay workflows. The program referenced certified internal capability, noting a certified SAP SuccessFactors Solution Architect with Employee Central and Compensation certifications to support ongoing configuration and governance of SAP SuccessFactors Compensation.
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Core HR | HCM |
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2019 | 2019 |
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Core HR | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2020 | 2020 |
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Onboarding | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2012 | 2012 |
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Performance and Goal Management | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Talent Management | HCM |
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2015 | 2015 |
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Workforce Analytics | HCM |
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2018 | 2018 |
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Workforce Analytics | HCM |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Software AG | Legacy | Software AG Aris | Business Process Management | ERP Services and Operations | n/a | 2012 | 2013 |
In 2012, NSW Department of Education deployed Software AG Aris as part of the NSW Government Corporate & Shared Services Reform Program, a sector-wide initiative associated with the Department of Finance & Services that ran between February 2011 and July 2012. The implementation used the ARIS Platform to establish a Business Process Management capability intended to standardise and consolidate common business processes and associated technologies across corporate and shared services.
The program delivered design of the NSW Government Standards for HR, finance, procurement and IT service management, and developed a NSW Government BPM methodology, architecture, and design and management infrastructure platforms and standards. Configuration work emphasized automated management of business processes and a performance management capability to surface continuous improvement opportunities in costs and quality. Learning and capability development tools and support were included to raise skill levels for staff working in corporate and shared services.
Operational scope covered sector-wide corporate and shared services across NSW Government, with a Standards Council created to set and govern standards and to oversee their implementation across departments. The Standards Council governance model formalised accountability for standards adoption and directed rollout sequencing for Business Process Management artifacts and ARIS Platform configurations.
The implementation explicitly targeted aggregation of service provision to minimise support and transaction costs and sought to professionalise service arrangements to provide clearer career paths for staff. Software AG Aris was central to the program architecture, providing the repository and modelling framework for standards, process automation design, and the performance management constructs described in the reform program documentation.
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Travel Management | ERP Services and Operations |
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2020 | 2020 |
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Travel Management | ERP Services and Operations |
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2022 | 2022 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Intelligent Process Automation | AI-Powered Application |
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2023 | 2023 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2017 | 2017 |
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Event Management | Collaboration |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2021 | 2021 |
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Document Management | Content Management |
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2014 | 2015 |
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Intelligent Document Processing | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement, Customer Experience | CRM |
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2020 | 2020 |
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IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Asset Management (ITAM) | IT Asset Management |
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2023 | 2023 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2015 | 2015 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2017 | 2017 |
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Project Portfolio Management | PPM |
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2017 | 2017 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2016 | 2017 |
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Sourcing | Procurement |
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2020 | 2020 |
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Supplier Relationship Management | Procurement |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at NSW Department of Education
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by NSW Department of Education Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||