Sydney, 2065, NSW,
Australia
NSW Ministry of Health Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by NSW Ministry of Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 183000 NSW Ministry of Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NSW Ministry of Health has purchased the following applications: Oracle Cloud ERP Accounts Payable for AP Automation in 2015, Oracle Cloud HCM for Core HR in 2022, ServiceNow VAM for Electronic Health Record in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NSW Ministry of Health is running and its propensity to invest more and deepen its relationship with Oracle , Perkbox , Frontier Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NSW Ministry of Health revenues, which have grown to $32.28 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NSW Ministry of Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP Accounts Payable | AP Automation | ERP Financial Management | n/a | 2015 | 2015 |
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ERP Financial | ERP Financial Management |
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2019 | 2019 |
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Expense Management | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2022 | 2022 |
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Employee Recognition and Rewards Management | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2012 | 2012 |
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Time and Attendance | HCM |
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2010 | 2010 |
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Time Clock (Hardware) | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2015 | 2015 |
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Workforce Scheduling | HCM |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow VAM | Electronic Health Record | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021 NSW Ministry of Health deployed ServiceNow VAM as an Electronic Health Record solution to manage the state vaccination program, selecting the platform in May 2021 for scalability and ease of use. ServiceNow VAM is positioned as the unified record and workflow layer for vaccination operations across NSW, consolidating appointment scheduling and clinical documentation into a single platform.
The implementation configured ServiceNow VAM to support end to end vaccination workflows, including booking an appointment, tracking vaccination doses, recording clinical information, clinic configuration and management, and clinician administration activities. The Now Platform was customized to automate handoffs between administrators, clinicians, and patients, and to support rapid provisioning of new clinic instances and a bespoke queue management capability for high throughput mass vaccination sites.
ServiceNow VAM was integrated with Australian Immunisation Register reporting and Medicare validation, and it interfaced with the State Health Emergency Operations Centre and national eligibility routing to streamline patient access. Operational coverage spans more than 400 NSW Health sites, including Liverpool, Royal North Shore, St Vincent’s, and mass vaccination centres at Hunter New England, South Western Sydney, Qudos Bank Arena operated by Western Sydney LHD, and Wollongong, delivering hundreds of thousands of vaccine administrations per month.
Governance and rollout were coordinated across Local Health Districts, the State Health Emergency Operations Centre, local hospital IT and COVID 19 response teams, and ServiceNow, with near daily releases driven by operational feedback. The project included migration of patient records into the ServiceNow VAM platform and ongoing iterative releases to add functionality and respond to emerging priorities such as changing age groups, occupations, and local government area concerns.
Explicit outcomes documented by NSW Ministry of Health include reduced duplication and manual processes, time savings, increased data accuracy, and improved reporting and analytics through a unified view of booking, administration, and delivery stages. ServiceNow VAM provided the ability to add features at speed and rapidly stand up new clinics, enabling clinical and administrative teams to focus on delivering vaccination services across the state.
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Electronic Health Record | ERP Services and Operations |
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2022 | 2022 |
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Travel Management | ERP Services and Operations |
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2016 | 2016 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Generative AI Platforms | AI Development |
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2021 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2013 | 2013 |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Enterprise Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2016 | 2016 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2020 | 2020 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2022 | 2022 |
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Financial Consolidation and Close | EPM |
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2020 | 2020 |
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Financial Consolidation and Close | EPM |
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2020 | 2020 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2010 | 2010 |
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Project Portfolio Management | PPM |
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2014 | 2014 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Data Warehouse Appliance | IaaS |
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2013 | 2013 |
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Network Management and Monitoring | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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