NSW Police Force
1 Charles Street,
Parramatta, 2150, NSW,
Australia
Parramatta, 2150, NSW,
Australia
61 131444
Government
NSW Police Force Technographics
NSW Police Force Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NSW Police Force and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20547 NSW Police Force employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NSW Police Force has purchased the following applications: SAP S/4 HANA for ERP Financial in 2019, UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) for Time and Attendance in 2015, Atlassian JIRA for Project Portfolio Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NSW Police Force is running and its propensity to invest more and deepen its relationship with SAP , UKG , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NSW Police Force revenues, which have grown to $3.39 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NSW Police Force intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NSW Police Force Tech Stack and Enterprise Applications
NSW Police Force ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA | ERP Financial | ERP | n/a | 2019 | 2020 |
In 2019, NSW Police Force began SAP S/4 HANA implementation, migrating from SAP ERP ECC 6.0 in the ERP Financial category. The program focused on enterprise financial modernization while aligning HR and governance capabilities, and it was positioned alongside Whole-of-Government stakeholders during initial business case and roadmap development.
The implementation covered SAP ERP, HCM, and GRC upgrades and enhancements, with configuration work addressing core financial management capabilities typical of ERP Financial deployments, including general ledger, accounts payable and procurement workflows. SAP S/4 HANA was configured to support lifecycle upgrades and re-platforming activities, and conversion planning from ECC to S/4HANA was an explicit deliverable.
Integration activity included planned interfacing with bespoke policing systems and cross government services, preserving operational continuity for finance, payroll and compliance workflows across NSW Police Force business functions. Operational scope encompassed finance, HR and governance teams within the agency, with solution design accounting for public sector control and audit requirements.
Governance was organized through a program management structure that produced the S/4HANA transformation roadmap and business case, and that executed strategic pivots and replanning to align with evolving priorities and organisational shifts. Delivery leadership roles from October 2019 through subsequent program phases emphasized staged lifecycle upgrades, conversion planning and coordination with Whole-of-Government stakeholders to manage scope and sequencing.
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NSW Police Force HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) | Time and Attendance | HCM | n/a | 2015 | 2015 |
In 2015, NSW Police Force implemented UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) to centralize corporate time recording. The deployment targeted Time and Attendance functions across Local Area Commands and specialist Commands, with browser-based access provided through the NSW Police Intranet under Systems > Finance HR > Kronos.
UKG Workforce Central Timekeeper was used as the authoritative corporate time and attendance recording platform, handling time capture and attendance recording for shift time entries, overtime, penalty rates, allowances, and leave management. Rostering activities continued to be authored locally by designated Roster Officers and their backups using in-house tools such as Microsoft Excel and paper-based documents prior to subsequent recording of time and attendance in UKG Workforce Central Timekeeper.
The architecture was a centrally supported, browser-accessed instance with operational support delivered by the Roster Support Unit. The system covered all sworn police personnel and incorporated unsworn or administrative employees onto rosters where scheduling or payment processing required central time recording.
Governance preserved Roster Officers at each Local Area Command and specialist Command as primary roster creators, enforcing a two-step operational workflow of local roster authoring followed by centralized time entry in UKG Workforce Central Timekeeper. This configuration aligned rostering, leave management, and payroll input processes under the corporate Time and Attendance application while maintaining local control over deployment decisions.
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Workforce Management | HCM |
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2015 | 2015 |
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Workforce Scheduling | HCM |
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2015 | 2015 |
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NSW Police Force PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian JIRA | Project Portfolio Management | PPM | n/a | 2023 | 2023 |
In 2023 NSW Police Force implemented Atlassian JIRA for Project Portfolio Management to support QA and test orchestration across forensic case file management and a greenfield exhibits management product. The deployment focused on case lifecycle workflows including evidence recording and collection, forensic examinations and reviews, digital image capture and retention, movement and storage of exhibits, subsampling, analysis, reporting and disposal, serving forensic teams, application analysts and UAT teams.
Atlassian JIRA was configured as the primary issue and portfolio tracker, with Xray used for test case creation and execution, and dashboards, filters and reports maintained in JIRA and Xray to capture various Key Performance Indicators. Functional capabilities implemented included issue tracking, test management traces, dashboarding for KPI capture, and governance artifacts such as filters and reporting for release and sprint oversight.
The implementation operated alongside a vendor managed Azure DevOps instance where requirements were analyzed as user stories and acceptance criteria, with procedural traceability between requirements and test artifacts maintained by the NSW Police Force team. Test data generation was coordinated across source systems in advance of execution cycles to enable end to end testing of exhibits management workflows.
Governance and process changes emphasized vendor orchestrated Agile SCRUM ceremonies, refinement of requirements through direct engagement with vendor teams and NSWPF business subject matter experts, delegation of test and analyst tasks within the application analyst and test lead structure, and mentoring of new team members to sustain testing productivity.
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Project Portfolio Management | PPM |
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2023 | 2023 |
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NSW Police Force IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2021 | 2021 |
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NSW Police Force Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Physical Security Outsourcing | Physical Security |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at NSW Police Force
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by NSW Police Force Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from NSW Police Force IT executives and key decision makers. This section highlights NSW Police Force's latest recorded technology evaluations, including Adabas for Database Management on 2026-02-03 and FlexBooker for Reservation and Booking Management on 2025-02-12. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the NSW Police Force digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD NSW Police Force Technographics
NSW Police Force is a Government organization based in Australia,
with around 20547 employees and annual revenues of $3.39 billion.
NSW Police Force operates a diverse technology stack with applications such as
SAP S/4 HANA, UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) and Atlassian JIRA,
covering areas like ERP Financial, Time and Attendance and Project Portfolio Management.
NSW Police Force has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, UKG and Atlassian.
NSW Police Force recently adopted applications including
Atlassian JIRA in 2023, ServiceNow PPM in 2023 and Cloudflare CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of NSW Police Force’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates NSW Police Force’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete NSW Police Force technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.