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OConnor Property Tax Reduction Tech Stack and Enterprise Applications

OConnor Property Tax Reduction ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intuit Legacy Intuit QuickBooks Online ERP Financial ERP n/a 2018 2018
In 2018, OConnor Property Tax Reduction implemented Intuit QuickBooks Online to centralize core accounting and billing operations. The deployment targeted ERP Financial functions to support bookkeeping, client billing, and revenue capture across the companys US operations. Configuration emphasized bookkeeping, accounts receivable invoicing, general ledger reconciliation, preparation of profit and loss statements, and journal entry workflows. Operational tasks documented in the implementation included issuing client invoices, managing customer accounts and payment reminders, reconciling balance sheet accounts, and preparing financial statements. The QuickBooks Online environment operated alongside Paychex for payroll processing and time management, reflecting an explicit integration point for bi weekly payroll submission and timesheet record handling. Operational coverage spanned office management and finance teams, with defined routines for invoicing, payroll submission, and routine reconciliations. Governance and process changes standardized invoice and financial statement issuance workflows and enforced a bi weekly payroll cadence. The implementation supported outcomes recorded in source notes, including a reported 15 percent increase in invoicing and financial statement formulation and issuance efficiency.
ERP Financial ERP 2015 2015
OConnor Property Tax Reduction AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
alive5 Legacy alive5 Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2013 2013
In 2013, OConnor Property Tax Reduction deployed alive5 Live Chat on its website. The deployment placed alive5 Live Chat as the external conversational interface for client engagement, aligning with Chatbots and Conversational AI use cases for online inquiry handling. The implementation used a website embedded chat widget and an agent console to support real time messaging and asynchronous transcript capture. Configuration included scripted responses, predefined routing rules and form capture to qualify leads before human handoff. Automation capabilities presented intake questions to visitors and surfaced property details to agents, supporting client intake and customer service workflows. Architecturally the solution runs as a cloud hosted conversational service integrated with the public site through client side JavaScript, with server side message routing and transcript logging. Operational ownership was assigned to client intake and account management teams, with escalation workflows and response templates governing agent interactions. The deployment emphasized web channel coverage and persistent transcript storage to support follow up and compliance.
OConnor Property Tax Reduction Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
In 2020, OConnor Property Tax Reduction implemented Microsoft 365 as its Collaboration platform. The deployment established Microsoft 365 as the central cloud-hosted environment for email, calendaring, document collaboration, and real-time communication to support the firm’s professional services operations. The deployment used a cloud-first, multi tenant Microsoft 365 model and leveraged standard modules such as Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, and Office applications to deliver shared document libraries, intranet content, secure file synchronization, and synchronous meeting capabilities. Operational coverage extended across client services teams, tax consultants, and back-office functions, standardizing communication and document workflows across the organization. Governance centered on tenant-level account provisioning, permission management for SharePoint and OneDrive, and information governance controls aligned with Collaboration platform best practices.
OConnor Property Tax Reduction CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Tracking and Recording CRM 2021 2021
CRM CRM 2017 2017
Digital Advertising Platform CRM 2019 2019
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2020 2020
OConnor Property Tax Reduction IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2021 2021
OConnor Property Tax Reduction CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2019 2019

IT Decision Makers and Key Stakeholders at OConnor Property Tax Reduction

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by OConnor Property Tax Reduction Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from OConnor Property Tax Reduction IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the OConnor Property Tax Reduction digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD OConnor Property Tax Reduction Technographics
OConnor Property Tax Reduction is a Professional Services organization based in United States, with around 200 employees and annual revenues of $20.0 million.
OConnor Property Tax Reduction operates a diverse technology stack with applications such as Intuit QuickBooks Online, alive5 Live Chat and Microsoft 365, covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
OConnor Property Tax Reduction has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Intuit, alive5 and Microsoft.
OConnor Property Tax Reduction recently adopted applications including Invoca Call Tracking in 2021, GA Connector in 2021 and INAP Cloud in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of OConnor Property Tax Reduction’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates OConnor Property Tax Reduction’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete OConnor Property Tax Reduction technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.