Houston, 77018, TX,
United States
OConnor Property Tax Reduction Technographics
OConnor Property Tax Reduction Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by OConnor Property Tax Reduction and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 OConnor Property Tax Reduction employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that OConnor Property Tax Reduction has purchased the following applications: Intuit QuickBooks Online for ERP Financial in 2018, alive5 Live Chat for Chatbots and Conversational AI in 2013, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems OConnor Property Tax Reduction is running and its propensity to invest more and deepen its relationship with Intuit , FreshBooks , alive5 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing OConnor Property Tax Reduction revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for OConnor Property Tax Reduction intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
OConnor Property Tax Reduction Tech Stack and Enterprise Applications
OConnor Property Tax Reduction ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit QuickBooks Online | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, OConnor Property Tax Reduction implemented Intuit QuickBooks Online to centralize core accounting and billing operations. The deployment targeted ERP Financial functions to support bookkeeping, client billing, and revenue capture across the companys US operations.
Configuration emphasized bookkeeping, accounts receivable invoicing, general ledger reconciliation, preparation of profit and loss statements, and journal entry workflows. Operational tasks documented in the implementation included issuing client invoices, managing customer accounts and payment reminders, reconciling balance sheet accounts, and preparing financial statements.
The QuickBooks Online environment operated alongside Paychex for payroll processing and time management, reflecting an explicit integration point for bi weekly payroll submission and timesheet record handling. Operational coverage spanned office management and finance teams, with defined routines for invoicing, payroll submission, and routine reconciliations.
Governance and process changes standardized invoice and financial statement issuance workflows and enforced a bi weekly payroll cadence. The implementation supported outcomes recorded in source notes, including a reported 15 percent increase in invoicing and financial statement formulation and issuance efficiency.
|
|
|
|
|
ERP Financial | ERP |
|
2015 | 2015 |
|
OConnor Property Tax Reduction AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| alive5 | Legacy | alive5 Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, OConnor Property Tax Reduction deployed alive5 Live Chat on its website. The deployment placed alive5 Live Chat as the external conversational interface for client engagement, aligning with Chatbots and Conversational AI use cases for online inquiry handling.
The implementation used a website embedded chat widget and an agent console to support real time messaging and asynchronous transcript capture. Configuration included scripted responses, predefined routing rules and form capture to qualify leads before human handoff. Automation capabilities presented intake questions to visitors and surfaced property details to agents, supporting client intake and customer service workflows.
Architecturally the solution runs as a cloud hosted conversational service integrated with the public site through client side JavaScript, with server side message routing and transcript logging. Operational ownership was assigned to client intake and account management teams, with escalation workflows and response templates governing agent interactions. The deployment emphasized web channel coverage and persistent transcript storage to support follow up and compliance.
|
OConnor Property Tax Reduction Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, OConnor Property Tax Reduction implemented Microsoft 365 as its Collaboration platform. The deployment established Microsoft 365 as the central cloud-hosted environment for email, calendaring, document collaboration, and real-time communication to support the firm’s professional services operations.
The deployment used a cloud-first, multi tenant Microsoft 365 model and leveraged standard modules such as Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, and Office applications to deliver shared document libraries, intranet content, secure file synchronization, and synchronous meeting capabilities. Operational coverage extended across client services teams, tax consultants, and back-office functions, standardizing communication and document workflows across the organization. Governance centered on tenant-level account provisioning, permission management for SharePoint and OneDrive, and information governance controls aligned with Collaboration platform best practices.
|
OConnor Property Tax Reduction CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Call Tracking and Recording | CRM |
|
2021 | 2021 |
|
|
|
|
|
CRM | CRM |
|
2017 | 2017 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
OConnor Property Tax Reduction IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
OConnor Property Tax Reduction CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at OConnor Property Tax Reduction
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by OConnor Property Tax Reduction Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||