Praha, 140 22,
Czech Republic
O2 Czech Republic Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by O2 Czech Republic and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4038 O2 Czech Republic employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that O2 Czech Republic has purchased the following applications: Odoo Open Source ERP for ERP Financial in 2021, LogMeIn BoldChat for Chatbots and Conversational AI in 2016, Workplace by Facebook for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems O2 Czech Republic is running and its propensity to invest more and deepen its relationship with Odoo , GoTo (formerly LogMeIn) , Facebook or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing O2 Czech Republic revenues, which have grown to $1.78 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for O2 Czech Republic intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Odoo | Legacy | Odoo Open Source ERP | ERP Financial | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, O2 Czech Republic implemented Odoo Open Source ERP in the ERP Financial category. The deployment is observable on the company website, indicating a web-accessible Odoo Open Source ERP installation supporting corporate finance functionality.
The implementation centers on ERP Financial capabilities, with configuration focused on core financial modules such as general ledger, accounts payable, accounts receivable, invoicing, and financial reporting. Configuration work would include chart of accounts alignment, tax and fiscal period setup, and automation of invoice and billing workflows consistent with enterprise ERP Financial practices.
Operational coverage targets finance, billing and accounting functions within O2 Czech Republic, aligning transactional processing and month-end routines under a single application platform. Governance is expected to emphasize centralized financial data, role-based access controls and standardized accounting workflows to support compliance and operational consistency.
O2 Czech Republic uses Odoo Open Source ERP in the ERP Financial category to support its corporate finance and billing business functions, with the public website presence reflecting a live, web-accessible ERP footprint for financial operations.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, O2 Czech Republic implemented LogMeIn BoldChat on its public website. The deployment uses LogMeIn BoldChat as a cloud hosted conversational layer, classified under Chatbots and Conversational AI, to extend digital engagement and customer service on o2.cz.
LogMeIn BoldChat was deployed as a browser delivered chat widget paired with agent console functionality. Typical capabilities implemented include real time visitor chat, chat routing to customer care teams, configurable canned responses and message templates, transcript capture for case records, and dashboarding for chat volume and interaction monitoring. The implementation emphasizes conversational workflows and session handoff to phone or ticketing as needed.
Operational coverage centers on web channels and customer service functions, with the chat widget exposed across public site pages to capture inbound consumer inquiries. The rollout targeted contact center agent adoption and web channel monitoring rather than back office automation. Governance included establishing routing rules and chat handling procedures, agent training on the LogMeIn BoldChat console, and live interaction monitoring for quality control.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Workplace by Facebook | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, O2 Czech Republic deployed Workplace by Facebook as a Collaboration platform. The deployment embedded Workplace by Facebook on O2 Czech Republic's corporate website to surface enterprise social features and enable internal communication and knowledge sharing across its roughly 4,038 employees in the Czech Republic.
Implementation emphasis centered on standard Collaboration capabilities including employee groups, news feed driven announcements, file sharing and real time notifications. Governance was organized around content moderation and access controls to support corporate communications and cross functional collaboration, with the website embedding serving as the primary access point for employees and for surfacing internal communications alongside public site content.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2016 | 2016 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management | SCM |
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2005 | 2005 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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