Redditch, B98 9DB,
United Kingdom
Oakland International Technographics
Oakland International Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Oakland International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 762 Oakland International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Oakland International has purchased the following applications: Microsoft 365 for Collaboration in 2019, Exclaimer Cloud Signatures for Office 365 for Digital Signing in 2019, GoldMine CRM for CRM in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Oakland International is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Exclaimer or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Oakland International revenues, which have grown to $69.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Oakland International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Oakland International Tech Stack and Enterprise Applications
Oakland International Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Oakland International implemented Microsoft 365 as its Collaboration platform. The presence of Microsoft 365 on the company website confirms the vendor-grade collaboration tooling is part of Oakland International's digital operations for its distribution business.
Microsoft 365 implementations commonly include Exchange Online for corporate email, Microsoft Teams for real time collaboration, SharePoint Online and OneDrive for document management and content sharing, capabilities that align with the Collaboration category. Oakland International uses Microsoft 365 to support internal communications, team collaboration, and document workflows across the organization.
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
Oakland International Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exclaimer | Legacy | Exclaimer Cloud Signatures for Office 365 | Digital Signing | Content Management | n/a | 2019 | 2019 |
In 2019, Oakland International deployed Exclaimer Cloud Signatures for Office 365. The deployment is classified in the Digital Signing category and is implemented to provide centralized control of corporate email signatures across the organization’s Office 365 tenant.
The implementation leverages Exclaimer Cloud Signatures for Office 365 capabilities such as centralized signature template management, HTML signature rendering, and rule based signature assignment tied to Office 365 user attributes. Configuration work focused on authoring consistent branding assets and legal footers, and on mapping signature rules to user attributes and distribution lists to automate signature application.
Integration is with Microsoft Office 365 as indicated by the product name, and the service is surfaced on the company website for external email signature consistency. Governance was organized around centralized template ownership and role based editing, with operational responsibility aligned to marketing and corporate communications for ongoing signature updates.
|
Oakland International CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoldMine | Legacy | GoldMine CRM | CRM | CRM | n/a | 2017 | 2017 |
In 2017 Oakland International implemented GoldMine CRM to centralize claims and complaints handling and to provide a single system of record for customer-facing interactions. The GoldMine CRM deployment focused on supporting claims intake and complaint logging while improving traceability of customer queries and order related issues across customer service and claims functions.
GoldMine CRM was configured as a case management and contact logging environment used to record claims and complaints for traceability. Configuration emphasized structured claim capture, status tracking, document linkage to support finalising claims with accountants, and data exports to support monthly analysis and year on year reporting. Functional capabilities implemented aligned with CRM workflows for incident capture, investigation notes, and audit trails to preserve an end to end record for each claim.
Operational ownership rested with the Head of Claims and Process Development who developed and implemented the new claims process and the GoldMine CRM configuration within the business. The rollout concentrated on customer service, complaints handling and claims teams, and incorporated process changes to standardize complaint handling, logging procedures and monthly analytical reporting.
|
|
|
|
|
Customer Support | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Support | CRM |
|
2020 | 2020 |
|
Oakland International IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at Oakland International
Apps Being Evaluated by Oakland International Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||