Miami, 33126, FL,
United States
Ocean Bank Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Ocean Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Ocean Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ocean Bank has purchased the following applications: Fiserv First Data Credit Card Processing and Payment Solution for Payment Processing in 2020, Jack Henry Banking SilverLake for Core Banking in 2006, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ocean Bank is running and its propensity to invest more and deepen its relationship with Fiserv , Jack Henry & Associates , 3i Infotech or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ocean Bank revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ocean Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv First Data Credit Card Processing and Payment Solution | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Ocean Bank deployed Fiserv First Data Credit Card Processing and Payment Solution on its website as the bank’s online card acceptance and transaction routing capability. The implementation uses Fiserv First Data Credit Card Processing and Payment Solution in the Payment Processing category to handle customer-facing credit and debit card transactions initiated from Ocean Bank’s public web channels.
The deployment centers on integrating the payment gateway into website payment flows, implementing standard payment processing functions such as real-time authorization and settlement, tokenization for card data minimization, and gateway-level transaction orchestration. Configuration focused on online checkout and card capture modules expected for Payment Processing solutions, and included configuration of payment APIs and hosted checkout components to keep card entry within the payment platform.
Operational coverage targeted Ocean Bank’s digital consumer channels and the card processing business function, aligning online payment handling with card operations and reconciliation workflows. Governance work emphasized payment security controls consistent with Payment Processing implementations, including reducing merchant PCI scope through tokenization and centralized transaction logging for audit and reconciliation.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Fiserv Signature Bank Platform | Jack Henry Banking SilverLake | Core Banking | ERP Services and Operations | n/a | 2006 | 2006 |
In 2006, Ocean Bank implemented Jack Henry Banking SilverLake as its in-house core processing platform, replacing Fiserv Signature Bank Platform after an evaluation process that lasted more than four years. The deployment positioned Jack Henry Banking SilverLake as the central Core Banking system for transaction processing, commercial lending, financial reporting, and cost analysis, consolidating core functions onto a single vendor stack.
The implementation included multiple Jack Henry complementary modules delivered alongside SilverLake, specifically Vertex Teller Automation for teller workflows, StreamLine Platform Automation for platform orchestration, Intelligence Warehouse and Intelligence Manager for business intelligence and analysis, RPM Relationship Profitability Management for enterprise profitability analysis, Synergy Intelligent Document Management for document capture and lifecycle, and Yellow Hammer Fraud Detective for fraud detection and prevention. Jack Henry Banking SilverLake was selected in part because of its broader and deeper core functionality, with emphasis on commercial lending capabilities and integrated financial reporting.
Ocean Bank adopted an in-house deployment architecture that leveraged SilverLake as the central processing engine and integrated access to Jack Henry products, creating an enterprise-wide automation layer. The vendor positioning noted integrated access to more than 100 complementary solutions and emphasized transaction processing capabilities including ATM, debit card, and ACH processing as vendor services that augment the core deployment.
Governance and rollout planning acknowledged a significant financial investment and a material commitment of internal resources to convert to SilverLake, with Ocean Bank and Jack Henry prioritizing regulatory compliance controls. Jack Henry s regulatory compliance program was cited as a key governance mechanism to address dynamic compliance requirements and to implement regulatory changes ahead of effective dates, shaping operational controls and compliance workflows across affected business functions.
Expected outcomes articulated by Ocean Bank included improved operating efficiency, stronger competitive positioning, and mitigation of operational risk through Jack Henry s compliance processes and integrated solution set. The implementation therefore centralized core processing, teller automation, business intelligence, profitability management, document management, and fraud prevention under the Jack Henry Banking SilverLake Core Banking platform.
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Loan Management | ERP Services and Operations |
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2012 | 2013 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Ocean Bank implemented Cisco Webex Meetings on its website to deliver Audio Video and Web Conferencing capabilities for customer and employee interactions. Cisco Webex Meetings was embedded into customer touchpoints to enable browser based meeting initiation, participant join flows, and scheduled session handling for online appointments and consultations.
The deployment followed a cloud first architecture using Cisco Webex Meetings as the conferencing layer, configured to support scheduled and ad hoc meeting workflows across retail banking, customer service, and internal collaboration functions. Functional configuration included meeting controls, screen sharing, recording toggles where permitted, and participant management aligned with Audio Video and Web Conferencing operational patterns, with governance enforced through IT administered access controls and meeting policies to meet compliance requirements.
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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Vulnerability Management | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2019 | 2019 |
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