Octorate
Via Filippo Caruso,
Rome, 173,
Italy
Rome, 173,
Italy
39 06 4542 0568
Professional Services
Octorate Technographics
Octorate Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Octorate and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Octorate employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Octorate has purchased the following applications: Octorate All-in-One for Reservation and Booking Management in 2021, Tribe Community Platform for Community Management in 2019, Intuit Mailchimp Mandrill for Transactional Email in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Octorate is running and its propensity to invest more and deepen its relationship with Octorate , Tribe Technologies , Intercom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Octorate revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Octorate intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Octorate Tech Stack and Enterprise Applications
Octorate ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Octorate | Legacy | Octorate All-in-One | Reservation and Booking Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Octorate deployed Octorate All-in-One for Reservation and Booking Management on its public website. The implementation placed Octorate All-in-One at the center of the customer facing booking flow and internal reservation operations for the 60 person professional services firm.
Octorate All-in-One was configured to deliver a web embedded booking engine, calendar management, rate and availability controls, and guest communications automation. The deployment emphasized a centralized admin console for inventory and booking configuration, layered role based access for reservation staff, and automated confirmation and messaging workflows to support front desk and customer service functions.
Architecturally the solution is provisioned as a SaaS web application embedded into Octorate's website, with the booking widget serving as the customer touchpoint and the admin console providing operational orchestration. Governance focused on centralized configuration of rate rules, booking policies, and access controls, with operational ownership aligned to reservations and operations teams.
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Octorate CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tribe Technologies | Legacy | Tribe Community Platform | Community Management | CRM | n/a | 2019 | 2019 |
In 2019, Octorate implemented Tribe Community Platform to establish a private customer community and to deliver Community Management capabilities for customer support, content self-service, and product feedback. The initiative aimed to build, nurture, and grow customer relationships during the COVID-19 pandemic and beyond, and to empower customers to help each other while improving the efficiency of the internal support team.
The deployment of Tribe Community Platform was configured with topic-based content categorization and language-based groups to segment discussions and surface localized resources. Functional modules and capabilities implemented include a resource hub and content library populated with guides, best practices, and webinars, member contribution workflows to allow customer-generated content, and explicit feedback collection channels to generate customer insights for product innovation.
Integrations were limited and deliberate, the community was integrated with the search function of the Octorate software so customers can access community content directly inside Octorate. Operational scope centers on customer-facing support and product feedback loops, with contributions from the internal Octorate team to seed content and moderate discussions.
Governance was organized around internal team moderation and content curation workflows, a structured taxonomy of topics to route inquiries and feedback, and language-group moderation to maintain relevance for multi-lingual users. The implementation emphasized ongoing content seeding and member-led contributions to support self-service, peer support, and systematic capture of customer feedback for product teams.
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Customer Support | CRM |
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2016 | 2016 |
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Octorate PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp Mandrill | Transactional Email | PaaS | n/a | 2015 | 2015 |
In 2015 Octorate implemented Intuit Mailchimp Mandrill for Transactional Email. The company integrated Intuit Mailchimp Mandrill into its public website to centralize delivery of website driven transactional messages including confirmations, alerts and system notifications. This deployment establishes Intuit Mailchimp Mandrill as the Transactional Email engine for customer facing communications and programmatic messaging.
Implementation included standard transactional modules such as template management, SMTP and API based sending, and webhook event handling to surface bounce and delivery events into application workflows, all integrated directly with the website. Operational coverage focuses on customer facing workflows and supports product and customer support teams, with governance practices oriented around template version control and email authentication protocols to manage sender reputation. The configuration emphasizes programmatic orchestration of Transactional Email from website events into managed templates and delivery pipelines using Intuit Mailchimp Mandrill.
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Transactional Email | PaaS |
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2016 | 2016 |
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Octorate IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Octorate
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Octorate Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Octorate IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Octorate digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Octorate Technographics
Octorate is a Professional Services organization based in Italy,
with around 60 employees and annual revenues of $6.0 million.
Octorate operates a diverse technology stack with applications such as
Octorate All-in-One, Tribe Community Platform and Intuit Mailchimp Mandrill,
covering areas like Reservation and Booking Management, Community Management and Transactional Email.
Octorate has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Octorate, Tribe Technologies and Intuit.
Octorate recently adopted applications including
Octorate All-in-One in 2021, Tribe Community Platform in 2019 and Intercom in 2016,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Octorate’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Octorate’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Octorate technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.