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Office Municipal Tourisme Marseille Tech Stack and Enterprise Applications

Office Municipal Tourisme Marseille ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Regiondo Legacy Regiondo Reservation and Booking Management ERP Services and Operations n/a 2022 2022
In 2022 Office Municipal Tourisme Marseille implemented Regiondo Reservation and Booking Management on its public website to capture direct visitor bookings and manage ticketed activities. Regiondo Reservation and Booking Management is embedded as the primary online booking engine and storefront on the Marseille tourisme site, providing a customer facing booking widget and calendar driven availability for tours and events. The implementation directly supports the organization business function of online ticketing and visitor services for a 30 person professional services operation. Configuration was sized for a small organisation and focuses on inventory and resource scheduling, ticket and product catalog management, time slot booking, and automated booking confirmations, with the vendor hosted booking console used for back office reservation handling. Operational coverage centers on the tourist office front counter and the website sales channel, with staff using the Regiondo dashboard for reservations, calendar management and basic reporting. Governance emphasis was placed on operational procedures for reservation processing and staff enablement during the website embed rollout rather than multi system orchestration.
Office Municipal Tourisme Marseille Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
In 2020 Office Municipal Tourisme Marseille implemented Microsoft 365 as its Collaboration platform. The deployment is organization wide for a 30 person professional services team and is referenced on the office website where Microsoft 365 services are used to support content presentation and staff collaboration. The implementation aligns with standard Collaboration capabilities, including Exchange Online for email, SharePoint Online for shared content libraries, OneDrive for personal file sync, and Microsoft Teams for messaging and meetings. The architecture follows a cloud tenant model with centralized administration, role based access to shared libraries, and lightweight governance focused on document libraries and access controls to support marketing and administrative workflows.
Collaboration Collaboration 2022 2022
Office Municipal Tourisme Marseille CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adelya Legacy Adelya Loyalty Operator Customer Loyalty CRM n/a 2012 2012
In 2012, Office Municipal Tourisme Marseille implemented Adelya Loyalty Operator as a Tourism / City-Pass solution to modernise its City Pass using NFC technology and to dematerialise and mutualise tourist offers across local partners. The deployment targeted CityPass ticketing and visitor services, positioning Adelya Loyalty Operator as the core application for electronic ticket issuance, NFC access control, and partner offer distribution in the Marseille region. The implementation leveraged Adelya’s tourism and CityPass modules to centralise ticket creation, manage loyalty and pass validity rules, and support NFC-enabled fare validation and contactless access workflows. Configuration work focused on cataloguing partner offers, defining pass types and entitlements, and enabling mobile and card-based credentialing consistent with City-Pass operational requirements, with Adelya Loyalty Operator used for orchestration and runtime management. Operationally the project encompassed the Office de Tourisme et des Congrès de Marseille and a network of local tourism partners, enabling shared offer catalogues and unified pass acceptance at participating venues. Integration scope aligned to category expectations, using interfaces for partner offer sharing and NFC ticket validation, and supporting front-line visitor services and ticketing points across sites in the Marseille area. Governance concentrated on centralised issuance controls, partner onboarding workflows, and operational processes for updating offers and validating passes at point of use. The implementation modernised ticketing and access for the CityPass and dematerialised partner tourism offers, with Adelya Loyalty Operator serving as the authoritative platform for pass lifecycle, partner catalogue management, and NFC-based visitor access.
Marketing Automation CRM 2020 2020
Office Municipal Tourisme Marseille PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
Transactional Email PaaS 2022 2022

IT Decision Makers and Key Stakeholders at Office Municipal Tourisme Marseille

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Office Municipal Tourisme Marseille Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Office Municipal Tourisme Marseille IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Office Municipal Tourisme Marseille digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Office Municipal Tourisme Marseille Technographics
Office Municipal Tourisme Marseille is a Professional Services organization based in France, with around 30 employees and annual revenues of $3.0 million.
Office Municipal Tourisme Marseille operates a diverse technology stack with applications such as Regiondo, Microsoft 365 and Adelya Loyalty Operator, covering areas like Reservation and Booking Management, Collaboration and Customer Loyalty.
Office Municipal Tourisme Marseille has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Regiondo, Microsoft and Adelya.
Office Municipal Tourisme Marseille recently adopted applications including Regiondo in 2022, Slack Connect in 2022 and Amazon SES in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Office Municipal Tourisme Marseille’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Office Municipal Tourisme Marseille’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Office Municipal Tourisme Marseille technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.