List of Adelya Loyalty Operator Customers
Labege, 31670 ,
France
Since 2010, our global team of researchers has been studying Adelya Loyalty Operator customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Adelya Loyalty Operator for Customer Loyalty from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Adelya Loyalty Operator for Customer Loyalty include: PagesJaunes, a France based Professional Services organisation with 700 employees and revenues of $135.0 million, Cap Animal France, a France based Retail organisation with 15 employees and revenues of $5.0 million, Office Municipal Tourisme Marseille, a France based Professional Services organisation with 30 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Adelya Loyalty Operator, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Adelya Loyalty Operator customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Cap Animal France | Retail | 15 | $5M | France | Adelya | Adelya Loyalty Operator | Customer Loyalty | 2015 | n/a | In 2015 Cap Animal France engaged Adelya to modernise its loyalty programme by deploying Adelya Loyalty Operator as a Retail CRM/Loyalty solution across its Rhône-Alpes stores, moving from paper punch-cards to a dematerialised loyalty card to support customer retention and in-store identification. The implementation scope covered several physical stores and centralized member management, with the vendor case study noting the initiative supported network growth. Adelya Loyalty Operator was implemented with inferred use of core loyalty card issuance and CRM modules to capture member profiles, manage enrollment workflows at point of sale, and enable in-store identification processes consistent with retail loyalty operations. Operational coverage emphasized store-level customer engagement, marketing and store operations functions, and governance focused on centralized customer record management and coordinated store rollouts as part of the dematerialised loyalty architecture. | |
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Office Municipal Tourisme Marseille | Professional Services | 30 | $3M | France | Adelya | Adelya Loyalty Operator | Customer Loyalty | 2012 | n/a | In 2012, Office Municipal Tourisme Marseille implemented Adelya Loyalty Operator as a Tourism / City-Pass solution to modernise its City Pass using NFC technology and to dematerialise and mutualise tourist offers across local partners. The deployment targeted CityPass ticketing and visitor services, positioning Adelya Loyalty Operator as the core application for electronic ticket issuance, NFC access control, and partner offer distribution in the Marseille region. The implementation leveraged Adelya’s tourism and CityPass modules to centralise ticket creation, manage loyalty and pass validity rules, and support NFC-enabled fare validation and contactless access workflows. Configuration work focused on cataloguing partner offers, defining pass types and entitlements, and enabling mobile and card-based credentialing consistent with City-Pass operational requirements, with Adelya Loyalty Operator used for orchestration and runtime management. Operationally the project encompassed the Office de Tourisme et des Congrès de Marseille and a network of local tourism partners, enabling shared offer catalogues and unified pass acceptance at participating venues. Integration scope aligned to category expectations, using interfaces for partner offer sharing and NFC ticket validation, and supporting front-line visitor services and ticketing points across sites in the Marseille area. Governance concentrated on centralised issuance controls, partner onboarding workflows, and operational processes for updating offers and validating passes at point of use. The implementation modernised ticketing and access for the CityPass and dematerialised partner tourism offers, with Adelya Loyalty Operator serving as the authoritative platform for pass lifecycle, partner catalogue management, and NFC-based visitor access. | |
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PagesJaunes | Professional Services | 700 | $135M | France | Adelya | Adelya Loyalty Operator | Customer Loyalty | 2015 | n/a | In 2015 PagesJaunes implemented Adelya Loyalty Operator as a Loyalty/CRM solution to create the J'aime mon client mini CRM for artisans, launching a defined pilot and commercialization pathway. The engagement is described as a CRM and marketing initiative focused on the building trades, using Adelya Loyalty Operator to deliver targeted customer engagement capabilities. The implementation used Adelya Loyalty Operator core Loyalty/CRM modules to manage customer profiles, segmentation, campaign orchestration and retention workflows, consistent with Loyalty/CRM functional patterns. Configuration emphasized packaged marketing workflows for small business customers, a simplified artisan onboarding experience and point issuance or voucher handling inferred from the case study description of loyalty functionality. PagesJaunes ran a pilot from November 2015 to March 2016 and industrialised the offer in June 2016 in France, commercializing the product to the building trades. Operational scope targeted artisans in France, with the product positioned as a mini CRM and marketer facing offer for local service providers. The rollout moved from pilot to industrial release within a defined timetable, and commercial uptake was rapid, with about 1,800 artisans sold in four months following commercialization. The narrative centers on Adelya Loyalty Operator as a Loyalty/CRM application delivering packaged CRM and loyalty capabilities to support marketing, customer retention and small business engagement for PagesJaunes. |
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