Aurora, 60507, IL,
United States
Old Second Bancorp Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Old Second Bancorp and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 877 Old Second Bancorp employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Old Second Bancorp has purchased the following applications: IBM AS/400 for ERP Financial in 2008, BAI Learning Manager for Learning and Development in 2001, NewgenONE DPA for Business Process Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Old Second Bancorp is running and its propensity to invest more and deepen its relationship with IBM , Jack Henry & Associates , Fiserv or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Old Second Bancorp revenues, which have grown to $280.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Old Second Bancorp intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM AS/400 | ERP Financial | ERP Financial Management | n/a | 2008 | 2008 |
In 2008, Old Second Bancorp implemented IBM AS/400 as its ERP Financial platform to anchor core banking operations. The IBM AS/400 was positioned to handle transaction processing and account management workflows for Old Second National Bank within the ERP Financial context.
Operational responsibility for the IBM AS/400 run environment included Network Engineering, Desktop Support, Help Desk, and the AS/400 Core Banking Operation. The AS/400 implementation supported ERP Financial functional workflows typical of midrange banking systems, including core transaction processing, account ledger maintenance, and scheduled batch job orchestration.
The deployment covered IT operations and business functions across Old Second National Bank, with oversight spanning incident management, system availability, and user support. Management scope extended to up to 21 direct and indirect reports who were accountable for day to day operations and escalation handling tied to the IBM AS/400 environment.
Governance combined centralized runbooks, help desk escalation paths, and operational oversight to align IT support with banking workflows. Following responsibility for the AS/400 Core Banking Operation, the technology lead was promoted from Vice President to Senior Vice President and then to Chief Technology Officer in less than two years.
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Payment Processing | ERP Financial Management |
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2018 | 2018 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BAI (Bank Administration Institute) | Legacy | BAI Learning Manager | Learning and Development | HCM | n/a | 2001 | 2001 |
In 2001, Old Second Bancorp deployed BAI Learning Manager to centralize compliance and professional training across its branch network. Old Second Bancorp implemented BAI Learning Manager as a Learning and Development application to manage curriculum assignment, enrollment workflows, and regulatory training obligations within its retail banking operations.
The implementation configured core functional modules including assignment and enrollment management, completion tracking, and audit ready reporting, with automation for scheduled reminders and user access via single sign on. The BAI Learning Manager was used to orchestrate curriculum assignment and completion workflows, enabling consistent training administration across branches and training administrators.
Governance was centralized around audit ready reporting and curriculum control to support regulatory reporting and compliance oversight, with process changes to assign and monitor mandatory courses from a single system. According to the BAI case study, the deployment reduced administrative burden through automation and improved regulatory reporting and curriculum assignment efficiency across the bank.
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Performance and Goal Management | HCM |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Newgen | Legacy | NewgenONE DPA | Business Process Management | ERP Services and Operations | n/a | 2024 | 2025 |
In 2024 Old Second Bancorp implemented NewgenONE DPA to digitize account opening and maintenance across retail and business deposit products in the United States. The deployment used Newgen’s low-code platform to deliver the Digital Account Opening and Maintenance solution as a centralized automation layer for front-office onboarding workflows and maintenance requests.
The NewgenONE DPA implementation expanded automated handling from three to fifteen core service requests, configuring workflow orchestration, low-code form capture, and rule-driven validation to streamline onboarding and account maintenance. Vendor statements indicate module usage on NewgenONE, and the project is described and modeled as a Business Process Management implementation, with the platform providing process orchestration and task routing capabilities.
Operational coverage targeted retail operations, deposit operations, and customer service functions across the bank’s U.S. footprint, consolidating intake, validation, and exception routing within the NewgenONE DPA environment. The solution reduced manual validation steps and improved onboarding speed according to vendor reporting, with workflows controlling handoffs between automated checks and operator intervention.
Governance and rollout emphasized low-code configuration to enable phased expansion of supported service requests from three to fifteen, allowing the bank to add process variants and approval paths without heavy coding. NewgenONE DPA served as the implemented Business Process Management platform for Old Second Bancorp to centralize account opening and maintenance process controls.
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Core Banking | ERP Services and Operations |
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2018 | 2018 |
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Digital Banking | ERP Services and Operations |
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2015 | 2015 |
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Digital Banking | ERP Services and Operations |
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2024 | 2025 |
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Loan Management | ERP Services and Operations |
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2021 | 2022 |
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Loan Management | ERP Services and Operations |
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2021 | 2022 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2014 | 2014 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2024 | 2025 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2018 | 2018 |
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Content Management | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Intelligent Document Processing | Content Management |
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2024 | 2025 |
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Web Content Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2024 | 2024 |
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Customer Support | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2009 | 2009 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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