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Oliver James Associates
Location
1 Spinningfields, Hardman Square,
Manchester, M3 3EB,
United Kingdom
Website
https://www.oliverjames.com/
Phone
44 16 1694-0730​
Artw industry
Professional Services
Employee
Revenue

Oliver James Associates Technographics

Oliver James Associates Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Oliver James Associates and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Oliver James Associates employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Oliver James Associates has purchased the following applications: Pendo Web Analytics for Analytics and BI in 2022, Slack Connect for Collaboration in 2022, NowSignage for Content Management in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Oliver James Associates is running and its propensity to invest more and deepen its relationship with Pendo.io , Salesforce , NowSignage or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Oliver James Associates revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Oliver James Associates intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Oliver James Associates Data, Technology Stack, and Enterprise Applications
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Pendo.io Legacy Pendo Web Analytics Analytics and BI Analytics and BI n/a 2022 2022
In 2022, Oliver James Associates deployed Pendo Web Analytics, an Analytics and BI application. The implementation embedded Pendo Analytics instrumentation and segmented in-app Guides inside the firm’s customized Salesforce CRM to address CRM process automation and recruiting workflows across its global operations. Configuration emphasized segmented in-app Guides, event-level analytics, and onboarding flows tied to CRM workflows. Segmentation logic targeted Guides by user role and recruitment process stage to increase workflow completion and accelerate feature adoption. The deployment used Pendo Analytics dashboards to surface CRM insights for product, operations, and recruiting teams. Integration with the customized Salesforce CRM was central to the implementation, with Pendo data mapped to CRM objects and user events to make analytics CRM-centric. Operational coverage focused on global recruiting operations and CRM process automation, aligning guided workflows with talent acquisition activities. Business functions impacted included recruiting operations and CRM operations, which consumed in-app guidance and analytics to improve adherence to process. The case study reports a 15% increase in workflow completion and a marked improvement in feature adoption and onboarding across global recruiting operations, outcomes attributed to Pendo Analytics instrumentation and segmented in-app Guides.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Slack Connect Collaboration Collaboration n/a 2022 2022
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
NowSignage Legacy NowSignage Content Management Content Management n/a 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Tag Management CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2021 2021
Remote Monitoring and Management ITSM 2022 2022
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Robotic Process Automation PaaS 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2023 2023
Cloud Storage IaaS 2021 2021
Content Delivery Network IaaS 2023 2023
Content Delivery Network IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2021 2021
IT Decision Makers and Key Stakeholders at Oliver James Associates
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Oliver James Associates Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Oliver James Associates Technographics

Oliver James Associates is a Professional Services organization based in United Kingdom, with around 800 employees and annual revenues of $200.0 million.

Oliver James Associates operates a diverse technology stack with applications such as Pendo Web Analytics, Slack Connect and NowSignage, covering areas like Analytics and BI, Collaboration and Content Management.

Oliver James Associates has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Pendo.io, Salesforce and NowSignage.

Oliver James Associates recently adopted applications including Amazon EC2 in 2023, Amazon CloudFront in 2023 and Pendo Web Analytics in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Oliver James Associates’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Oliver James Associates’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Oliver James Associates technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.