AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Oliver James Associates Tech Stack and Enterprise Applications

Oliver James Associates Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Pendo.io Legacy Pendo Web Analytics Analytics and BI Analytics and BI n/a 2022 2022
In 2022, Oliver James Associates deployed Pendo Web Analytics, an Analytics and BI application. The implementation embedded Pendo Analytics instrumentation and segmented in-app Guides inside the firm’s customized Salesforce CRM to address CRM process automation and recruiting workflows across its global operations. Configuration emphasized segmented in-app Guides, event-level analytics, and onboarding flows tied to CRM workflows. Segmentation logic targeted Guides by user role and recruitment process stage to increase workflow completion and accelerate feature adoption. The deployment used Pendo Analytics dashboards to surface CRM insights for product, operations, and recruiting teams. Integration with the customized Salesforce CRM was central to the implementation, with Pendo data mapped to CRM objects and user events to make analytics CRM-centric. Operational coverage focused on global recruiting operations and CRM process automation, aligning guided workflows with talent acquisition activities. Business functions impacted included recruiting operations and CRM operations, which consumed in-app guidance and analytics to improve adherence to process. The case study reports a 15% increase in workflow completion and a marked improvement in feature adoption and onboarding across global recruiting operations, outcomes attributed to Pendo Analytics instrumentation and segmented in-app Guides.
Oliver James Associates Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Slack Connect Collaboration Collaboration n/a 2022 2022
Oliver James Associates Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
NowSignage Legacy NowSignage Content Management Content Management n/a 2021 2021
Oliver James Associates CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Tag Management CRM 2021 2021
Oliver James Associates ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2021 2021
Remote Monitoring and Management ITSM 2022 2022
Oliver James Associates PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Robotic Process Automation PaaS 2022 2022
Oliver James Associates IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2023 2023
Cloud Storage IaaS 2021 2021
Content Delivery Network IaaS 2023 2023
Content Delivery Network IaaS 2021 2021
Oliver James Associates CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Oliver James Associates

First Name Last Name Title Function Department Email Phone
CIO CXO Finance
Head of IT Operations Director IT
Associate Director - Technology Director IT
Director | Change & Technology Platforms | ERP & CRM | UK & Germany Director IT
Chief Financial Officer CXO Finance

Apps Being Evaluated by Oliver James Associates Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Oliver James Associates IT executives and key decision makers. This section highlights Oliver James Associates's latest recorded technology evaluations, including State Street PAM for Investments for Portfolio and Investment Management on 2025-10-21, ION XTP Clearing for Trade Order Management System (TOMS) on 2025-09-30, and SAP Commissions (ex Callidus Commissions) for Incentive Compensation Management on 2025-09-23. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Oliver James Associates digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2025-10-21 Oliver James Associates Evaluated State Street Corporation State Street PAM for Investments Portfolio and Investment Management Investment Management
2025-09-30 Oliver James Associates Evaluated ION Investment Group ION XTP Clearing Trade Order Management System (TOMS) Investment Management
2025-09-23 Oliver James Associates Evaluated SAP SAP Commissions (ex Callidus Commissions) Incentive Compensation Management SPM
2025-08-18 Oliver James Associates Evaluated Insurance ERP ERP Services and Operations
2025-06-25 Oliver James Associates Evaluated Revenue Cycle Management ERP Services and Operations
2025-04-03 Oliver James Associates Evaluated Risk Management TRM
FAQ - APPS RUN THE WORLD Oliver James Associates Technographics
Oliver James Associates is a Professional Services organization based in United Kingdom, with around 800 employees and annual revenues of $200.0 million.
Oliver James Associates operates a diverse technology stack with applications such as Pendo Web Analytics, Slack Connect and NowSignage, covering areas like Analytics and BI, Collaboration and Content Management.
Oliver James Associates has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Pendo.io, Salesforce and NowSignage.
Oliver James Associates recently adopted applications including Amazon EC2 in 2023, Amazon CloudFront in 2023 and Pendo Web Analytics in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Oliver James Associates’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Oliver James Associates’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Oliver James Associates technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.