Miami, 33143, FL,
United States
Oliver-Pyatt Centers Technographics
Oliver-Pyatt Centers Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Oliver-Pyatt Centers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Oliver-Pyatt Centers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Oliver-Pyatt Centers has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2012, Zoom for Audio Video and Web Conferencing in 2020, Zendesk Service for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Oliver-Pyatt Centers is running and its propensity to invest more and deepen its relationship with Intuit , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Oliver-Pyatt Centers revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Oliver-Pyatt Centers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Oliver-Pyatt Centers Tech Stack and Enterprise Applications
Oliver-Pyatt Centers ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2012 | 2012 |
In 2012, Oliver-Pyatt Centers implemented Intuit QuickBooks Enterprise. The deployment addressed ERP Financial requirements for the 100 employee healthcare provider, centralizing core accounting and billing workflows to support practice administration and payroll processing.
Intuit QuickBooks Enterprise was configured to deliver core financial modules including general ledger, accounts payable, accounts receivable, payroll and financial reporting, with a redesigned chart of accounts and transaction processing standards. The implementation used a multi user setup with role based permissions to separate accounting, billing and payroll duties, and enabled structured export and reconciliation workflows compatible with Microsoft Office products given existing staff experience.
Operational coverage focused on the finance, accounting and billing functions across the organization, with process standardization for invoicing, payment collections and month end close procedures. Training leveraged the team s prior experience with QuickBooks and Microsoft Office products to accelerate adoption and embed Excel based reporting into routine financial governance and reconciliations.
|
Oliver-Pyatt Centers Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Oliver-Pyatt Centers implemented Zoom for Audio Video and Web Conferencing, embedding Zoom on their public website to provide direct web-accessible virtual sessions. The deployment enabled patients and external users to join video sessions from the site via web-access links and in-browser conferencing clients.
The implementation emphasizes hosted web conferencing capabilities typical of the Audio Video and Web Conferencing category, including scheduled and ad-hoc meetings, screen sharing, and participant moderation for patient-facing interactions and internal collaboration. Configuration focused on web embed, meeting link provisioning, and role-based access for clinical and administrative users, aligning Zoom functionality with clinical scheduling and front-desk workflows.
Operational coverage targeted patient engagement and staff communication across Oliver-Pyatt Centers, with governance centered on account-level access controls, user provisioning, and session moderation processes implemented through the website. The narrative restates the full application name, Zoom, and the vendor Zoom Video Communications, clarifying Oliver-Pyatt Centers Zoom Audio Video and Web Conferencing relationship for enterprise cataloging.
|
|
|
|
|
Collaboration | Collaboration |
|
2016 | 2016 |
|
Oliver-Pyatt Centers CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, Oliver-Pyatt Centers implemented Zendesk Service. The deployment established Zendesk Service as the primary Customer Support application, embedded on the Oliver-Pyatt Centers website to capture patient inquiries and appointment requests through a web channel.
Configuration focused on core ticketing and agent workspace capabilities, including structured ticket forms, templated responses, macros, and routing rules to direct inquiries to appropriate staff. Email-to-ticket ingestion and the web widget were enabled to consolidate incoming communications into a unified support queue.
Operational coverage centered on patient-facing and administrative functions, with agents managing intake, scheduling inquiries, and general administrative support through the Zendesk Service console. The implementation used standard Customer Support workflows such as priority tagging, basic automation for repetitive responses, and SLA-oriented ticket categorization.
Governance established agent roles and permission sets, documented escalation paths, and standardized response procedures to ensure consistent handling of patient communications. The Zendesk Service instance remains embedded on the Oliver-Pyatt Centers website as the ongoing web-based support channel.
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
Oliver-Pyatt Centers IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Oliver-Pyatt Centers
Apps Being Evaluated by Oliver-Pyatt Centers Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||