Ollie's Bargain Outlet
6295 Allentown Blvd,
Harrisburg, 17112, PA,
United States
Harrisburg, 17112, PA,
United States
1 717-657-8243
Retail
Ollie's Bargain Outlet Technographics
Ollie's Bargain Outlet Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ollie's Bargain Outlet and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4900 Ollie's Bargain Outlet employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ollie's Bargain Outlet has purchased the following applications: Sterling Background Check for BackGround Screening in 2020, Hotjar for Customer Experience in 2020, New Relic APM for Application Performance Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ollie's Bargain Outlet is running and its propensity to invest more and deepen its relationship with Sterling Talent Solutions , UKG , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ollie's Bargain Outlet revenues, which have grown to $1.83 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ollie's Bargain Outlet intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ollie's Bargain Outlet Tech Stack and Enterprise Applications
Ollie's Bargain Outlet HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2020 | 2020 |
In 2020 Ollie's Bargain Outlet implemented Sterling Background Check to support store-level hiring and onboarding. Sterling Background Check serves the retailer's BackGround Screening needs and is used as an operational control in recruiting and new hire processing at the Morganton, NC store where a Co Team Leader manages scheduling, prescreening, interviews, and hires.
The deployment centers on candidate prescreening and interview-stage background submission, with Sterling Background Check used to gate orientation and enrollment in the 90 day training program. Operational governance is embedded in store hiring workflows, where background submission is performed by store management and aligned with scheduling, staffing adjustments, performance coaching escalations, visual standards reviews, and asset protection oversight. Ollie's Bargain Outlet Sterling Background Check BackGround Screening addresses the hiring business function through configured screening workflows and role-based operational use by store leadership.
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Time and Attendance | HCM |
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2012 | 2012 |
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Workforce Management | HCM |
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2012 | 2012 |
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Ollie's Bargain Outlet CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Ollie's Bargain Outlet implemented Hotjar on its public website to extend its Customer Experience instrumentation. The deployment is an on-site web analytics and behavior-capture initiative tied to the retailer's e-commerce and content pages.
The Hotjar implementation is delivered through client-side instrumentation that enables session recordings, heatmaps, on-page feedback and funnel analysis, reflecting typical Hotjar capabilities used for qualitative web analytics. Configuration focuses on page-level sampling, user interaction capture and feedback widgets to support iterative UX and merchandising reviews.
Operational coverage centers on the corporate website and touches digital product, UX, analytics and marketing functions, positioning Hotjar as a Customer Experience tool for behavioral analysis and qualitative research. Governance considerations emphasize site-level privacy consent controls and data retention settings, with implementation scoped to web pages rather than backend systems.
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Customer Loyalty | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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Ollie's Bargain Outlet ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2014 | 2014 |
In 2014, Ollie's Bargain Outlet deployed New Relic APM to instrument and monitor its public website. The implementation is framed as an Application Performance Management initiative, using New Relic APM to deliver real time transaction metrics, response time visibility, and error analytics across customer facing web pages, supporting web operations and engineering workflows in the United States.
Configuration emphasizes application instrumentation and centralized performance dashboards, leveraging New Relic APM capabilities such as request tracing, throughput and latency monitoring, error and exception tracking, and alerting for operational responders. Operational governance is focused on the web operations function, with monitoring data used to drive incident triage and release validation activities and to maintain ongoing observability of the ecommerce site.
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Ollie's Bargain Outlet IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2010 | 2010 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Ollie's Bargain Outlet CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Ollie's Bargain Outlet
| First Name | Last Name | Title | Function | Department | Phone | |
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HR Business Partner | Manager | HR | |
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SVP, CFO | VP | Finance | |
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Senior Vice-President Human Resources | VP | HR | |
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Chief Information Officer | CXO | IT | |
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HR Business Partner | Manager | HR | |
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Senior Director of Human Resources | Director | HR | |
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Senior Vice President of Human Resources | VP | HR | |
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Senior Manager of Talent Acquisition | Manager | HR | |
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HR Business Partner | Manager | HR | |
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HR Manager DCs | Manager | HR | |
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Sr Manager Field HR and Compliance | Manager | HR | |
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Director of CRM and Loyalty | Director | IT | |
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Senior Manager Customer Loyalty & Analytics | Manager | Customer Service | |
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Customer Service Manager | Manager | Customer Service | |
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Senior Vice President Marketing | VP | Marketing | |
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Apps Being Evaluated by Ollie's Bargain Outlet Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ollie's Bargain Outlet IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ollie's Bargain Outlet digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Ollie's Bargain Outlet Technographics
Ollie's Bargain Outlet is a Retail organization based in United States,
with around 4900 employees and annual revenues of $1.83 billion.
Ollie's Bargain Outlet operates a diverse technology stack with applications such as
Sterling Background Check, Hotjar and New Relic APM,
covering areas like BackGround Screening, Customer Experience and Application Performance Management.
Ollie's Bargain Outlet has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sterling Talent Solutions, Contentsquare and New Relic.
Ollie's Bargain Outlet recently adopted applications including
Oracle Moat in 2021, Sterling Background Check in 2020 and Hotjar in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ollie's Bargain Outlet’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ollie's Bargain Outlet’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ollie's Bargain Outlet technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.