Muscat, 111,
Oman
Oman Air Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Oman Air and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3400 Oman Air employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Oman Air has purchased the following applications: PeopleStrong Skills Cloud for Skills Intelligence in 2022, Getty Images for Content Management in 2021, FLX ONE Delivery for Shipping Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Oman Air is running and its propensity to invest more and deepen its relationship with PeopleStrong , Getty Images , Accelya or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Oman Air revenues, which have grown to $1.08 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Oman Air intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PeopleStrong | Legacy | PeopleStrong Skills Cloud | Skills Intelligence | HCM | n/a | 2022 | 2022 |
In 2022, Oman Air deployed PeopleStrong Skills Cloud to centralize HR and talent workflows across its operations. The PeopleStrong Skills Cloud implementation was positioned as a Skills Intelligence solution supporting performance management and skill mapping across the carrier.
The deployment delivered a cloud based, mobile friendly performance management capability spanning 45+ locations in 25+ countries, and leveraged PeopleStrong Career & Skills capability within the vendor Talent OS to align performance, skills and career mapping. Functional modules included weekly KPI progress tracking and global performance review workflows, configured to enable manager and employee self service via mobile access and role based controls.
Operational coverage focused on HR and talent management processes across the MEA region with line managers and HR business partners in scope. Governance and process changes simplified global review processes and shortened administrative update time, reducing the time to update weekly KPI progress to under 2 minutes, as reported in the vendor case study.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Getty Images | Legacy | Getty Images | Content Management | Content Management | n/a | 2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Accelya | Legacy | FLX ONE Delivery | Shipping Management | eCommerce | n/a | 2024 | 2025 |
In 2024, Oman Air implemented FLX ONE Delivery from Accelya, deploying a Shipping Management solution to support distribution, retailing and passenger servicing business functions. The deployment is described alongside a broader Accelya FLX ONE retailing and passenger servicing engagement that targeted NDC distribution upgrades and modernization of loyalty and CRM capabilities. Oman Air positioned FLX ONE Delivery to converge delivery orchestration with commercial distribution workflows, aligning the application with airline retailing objectives and channel economics across the Middle East.
The FLX ONE Delivery implementation focused on Shipping Management capabilities commonly associated with order and fulfillment orchestration, configurable delivery workflows, and operational tracking for passenger related shipments and ancillary fulfillment. Configuration work emphasized mapping FLX ONE Delivery workflows to NDC offer and order flows and to CRM and loyalty data models, supporting orchestration between retailing, fulfillment and passenger servicing use cases. The implementation narrative indicates the application was integrated into the broader FLX ONE retailing stack and configured to exchange offer, order and customer profile data with Oman Airs loyalty and CRM modernization efforts.
Operational scope and governance centered on commercial distribution, reservations and passenger servicing teams, with a phased alignment to NDC channel activation across the Middle East. Governance practices emphasized coordinated release windows between retailing and fulfillment modules, and policy controls for offer to fulfillment handoffs to reduce distribution cost exposure. The engagement explicitly targeted improved distribution efficiency and reduced distribution costs as primary business objectives.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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