AI Buyer Insights:

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Michelin, an e2open customer evaluated Oracle Transportation Management

Omni Services Tech Stack and Enterprise Applications

Omni Services ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Epicor Legacy Epicor Prophet 21 Distribution ERP ERP Services and Operations n/a 2013 2013
In 2013, Omni Services implemented Epicor Prophet 21 as its Distribution ERP to support inventory, order and logistics workflows for a small United States professional services firm with approximately 10 employees. The implementation centralized core distribution processes within Epicor Prophet 21 while emphasizing configurability of inventory controls and freight costing functions. Epicor Prophet 21 was configured to surface transactional data needed for management reporting. Omni Services customized inventory and freight reports based on top management requests, using Corvu as the business intelligence tool and Epicor P21 to supply transactional feeds. The integration of Epicor P21 and Corvu enabled combined ERP transaction reporting and formatted management reports, and reporting governance was structured around customized templates and scheduled report generation to align inventory and logistics insights with executive decision workflows. Operational coverage concentrated on inventory management and freight costing, with the reporting layer supporting management oversight and operational coordination.
Distribution ERP ERP Services and Operations 2014 2014
Omni Services CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Tag Manager Tag Management CRM n/a 2016 2016
Omni Services AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
My Live Chat Legacy My Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2015 2015
In 2015, Omni Services deployed My Live Chat on its website. My Live Chat is the Chatbots and Conversational AI solution used to provide web-based customer engagement for Omni Services. The implementation centers on a site-embedded web chat widget that handles real-time messaging, canned responses, visitor session tracking, and chat transcript capture. Configuration and user management are consistent with Chatbots and Conversational AI best practices, with agent accounts and response templates maintained within the My Live Chat administration console. Operational coverage is limited to Omni Services web properties, supporting customer service and inbound lead capture workflows for a small professional services firm with 10 employees. The deployment aligns system ownership with front line staff and a single administrator, enabling lightweight governance, chat routing rules, and periodic updates to scripted responses. My Live Chat at Omni Services is managed as a SaaS delivered conversational layer on the company website, providing continuous visitor engagement and structured chat records for follow up. Governance is concentrated and operationally simple, reflecting the company size and the targeted use of Chatbots and Conversational AI for customer contact.
Chatbots and Conversational AI AI-Powered Application 2015 2015
Omni Services Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Analytics and BI Analytics and BI 2014 2015
Omni Services Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2017 2017
Collaboration Collaboration 2017 2017
Collaboration Collaboration 2022 2022
Omni Services PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2017 2017
Transactional Email PaaS 2017 2017
Omni Services IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
Omni Services CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2015 2015
Secure Email Gateways (SEGs) CyberSecurity 2015 2015

IT Decision Makers and Key Stakeholders at Omni Services

First Name Last Name Title Function Department Email Phone
Marketing Manager Manager Marketing
Sales Director Director Sales
VP Finance VP Finance
VP Operations & Technology VP IT
CEO CXO Finance
Accountant Manager Finance

Apps Being Evaluated by Omni Services Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Omni Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Omni Services digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Omni Services Technographics
Omni Services is a Professional Services organization based in United States, with around 10 employees and annual revenues of $1.0 million.
Omni Services operates a diverse technology stack with applications such as Epicor Prophet 21, Google Tag Manager and My Live Chat, covering areas like Distribution ERP, Tag Management and Chatbots and Conversational AI.
Omni Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Epicor, Google and My Live Chat.
Omni Services recently adopted applications including Slack Connect in 2022, Fastly in 2021 and Fastly in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Omni Services’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Omni Services’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Omni Services technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.