Oncor Electric Delivery
1616 Woodall Rodgers Frwy,,
Dallas, 75202, TX,
United States
Dallas, 75202, TX,
United States
1 214-486-2000
Utilities
Oncor Electric Delivery Technographics
Oncor Electric Delivery Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Oncor Electric Delivery and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5500 Oncor Electric Delivery employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Oncor Electric Delivery has purchased the following applications: Oracle PeopleSoft Payables for AP Automation in 2013, UKG Pro HCM (ex UltiPro HCM) for Core HR in 2020, IBM Maximo Application Suite for Enterprise Asset Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Oncor Electric Delivery is running and its propensity to invest more and deepen its relationship with Oracle , UKG , Visier or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Oncor Electric Delivery revenues, which have grown to $6.78 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Oncor Electric Delivery intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Oncor Electric Delivery Tech Stack and Enterprise Applications
Oncor Electric Delivery ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft Payables | AP Automation | ERP | n/a | 2013 | 2013 |
x
|
|
|
|
|
ERP Financial | ERP |
|
2020 | 2020 |
|
Oncor Electric Delivery HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro HCM (ex UltiPro HCM) | Core HR | HCM | n/a | 2020 | 2021 |
In 2020, Oncor Electric Delivery implemented UKG Pro HCM (ex UltiPro HCM) in the Core HR category to centralize HRIS functions for its United States workforce, with administrative focus in Texas and Dallas. The implementation centered on core HR capability consolidation, emphasizing system administration, security roles, business rule configuration, and organizational management to support payroll adjacent HR processes and benefits eligibility workflows.
Configuration and modules emphasized in the environment included security and role management, business rule and workflow configuration, organizational management changes, and benefits eligibility and enrollment controls. The HRIS function supported development and maintenance of reports and queries using Cognos BI, SQL and Tableau, and the team conducted testing and implementation support for upgrades, interfaces and report delivery.
Integrations and operational coverage were explicit in production support and interface management, with the HRIS team coordinating with IT and UltiPro Managed Services to resolve impacting issues and trends, and to manage interface and data quality tasks. The operational scope covered internal HR partners, HR operations, benefits administration and reporting services across Oncor Electric Delivery, with emphasis on cross-functional coordination for releases and issue resolution.
Governance and process responsibilities were formalized through change coordination, escalation management, release communication and documentation, including user procedures and training for internal HR teams. The HRIS role functioned as system administrator and internal consultant, leading issue resolution teams, performing root cause analysis and maintaining compliance reporting and system documentation.
|
|
|
|
|
Payroll | HCM |
|
2020 | 2021 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2020 | 2020 |
|
|
|
|
|
Workforce Analytics | HCM |
|
2018 | 2018 |
|
Oncor Electric Delivery ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo Application Suite | Enterprise Asset Management | ERP Services and Operations | n/a | 2019 | 2020 |
In 2019, Oncor Electric Delivery deployed IBM Maximo Application Suite to establish a centralized Enterprise Asset Management capability for utility asset maintenance. The implementation targeted predictive maintenance use cases to improve grid asset health and to prioritize work that reduces customer outages.
Configuration focused on predictive maintenance and asset health monitoring modules, alongside work management and analytics capabilities within IBM Maximo Application Suite. The solution was configured to ingest condition signals and run predictive analytics, producing prioritized work queues and inspection schedules that allow maintenance planners to allocate crews to the most critical issues.
Operational scope encompassed Oncor maintenance and operations teams, and governance emphasized analytics driven work prioritization and field crew orchestration. By partnering with IBM, Oncor accelerated its digital transformation and used predictive maintenance to more accurately predict where issues may occur, enabling targeted resource deployment to address critical issues, helping reduce power outages and keeping customers satisfied with services provided.
|
|
|
|
|
Enterprise Asset Management | ERP Services and Operations |
|
2022 | 2022 |
|
|
|
|
|
Field Service Management | ERP Services and Operations |
|
2016 | 2016 |
|
Oncor Electric Delivery Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Process Mining | Analytics and BI |
|
2017 | 2017 |
|
Oncor Electric Delivery Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2017 | 2017 |
|
Oncor Electric Delivery Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Enterprise Content Management | Content Management |
|
2017 | 2017 |
|
Oncor Electric Delivery CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Experience | CRM |
|
2014 | 2014 |
|
|
|
|
|
Customer Support | CRM |
|
2014 | 2014 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2014 | 2014 |
|
|
|
|
|
Utilities Customer Care and Billing | CRM |
|
2015 | 2015 |
|
Oncor Electric Delivery ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
|
|
|
|
|
IT Service Management | ITSM |
|
2018 | 2018 |
|
Oncor Electric Delivery TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Treasury Management | TRM |
|
2018 | 2018 |
|
Oncor Electric Delivery PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
API Management | PaaS |
|
2020 | 2020 |
|
|
|
|
|
Electronic Data Interchange (EDI) | PaaS |
|
2017 | 2017 |
|
|
|
|
|
Extract, Transform, and Load (ETL), Data Replication | PaaS |
|
2013 | 2013 |
|
|
|
|
|
Transactional Email | PaaS |
|
2015 | 2015 |
|
Oncor Electric Delivery IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Backup as a Service (BaaS) | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Database Management | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Database Management | IaaS |
|
2010 | 2010 |
|
|
|
|
|
Network Management and Monitoring | IaaS |
|
2014 | 2014 |
|
Oncor Electric Delivery CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Oncor Electric Delivery
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Cybersecurity SOC Engineer | Manager | Finance | |
|
|
|
Director, Technology Strategy & Architecture | Director | IT | |
|
|
|
Network Operations Engineer | Manager | IT | |
|
|
|
Director of Integrated Platforms | Director | IT | |
|
|
|
Software Asset Manager | Manager | IT | |
|
|
|
Director Operations | Director | Finance | |
|
|
|
Director Asset Planning T&D | Director | Investment | |
|
|
|
Manager Software Asset Management | Manager | Investment | |
|
|
|
Director, Engineering Standards and Maintenance Strategy | Director | Finance | |
|
|
|
Senior Vice President & Chief Digital Officer | CXO | IT | |
|
|
|
Sr VP T&D System Operations and Measurement Services | VP | IT | |
|
|
|
Chief Operating Officer | CXO | Finance | |
|
|
|
SVP - Human Resources & Corporate Affairs | VP | HR | |
|
|
|
Senior Vice President and Chief Information Officer | CXO | IT | |
|
|
|
Field Service Manager | Manager | Operations | |
|
|
|
Chief Customer Officer and SVP Human Resources and Corporate Affairs | CXO | HR | |
|
|
|
Director Of Revenue Management | Director | Finance | |
|
|
|
Manager, Field Environmental Services | Manager | Finance | |
|
|
|
Network Operations Center | CXO | IT | |
|
|
|
Director Technology Operations | Director | IT | |
|
|
|
IT Network Tech | CXO | IT | |
|
Apps Being Evaluated by Oncor Electric Delivery Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Oncor Electric Delivery IT executives and key decision makers. This section highlights Oncor Electric Delivery's latest recorded technology evaluations, including Medius Wax Digital web3 SRM for Supplier Relationship Management on 2025-12-18, SAP Process Orchestration for Apps Development on 2025-12-18, and Manhattan WMS for Warehouse Management on 2025-08-21. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Oncor Electric Delivery digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-12-18 | Oncor Electric Delivery | Evaluated | Medius | Medius Wax Digital web3 SRM | Supplier Relationship Management | Procurement |
| 2025-12-18 | Oncor Electric Delivery | Evaluated | SAP | SAP Process Orchestration | Apps Development | PaaS |
| 2025-08-21 | Oncor Electric Delivery | Evaluated | Manhattan Associates | Manhattan WMS | Warehouse Management | SCM |
| 2025-08-21 | Oncor Electric Delivery | Evaluated |
|
|
Order Management | SCM |
| 2025-05-30 | Oncor Electric Delivery | Evaluated |
|
|
Food and Beverage ERP | ERP Services and Operations |
| 2025-01-04 | Oncor Electric Delivery | Evaluated |
|
|
Utilities Customer Care and Billing | CRM |
FAQ - APPS RUN THE WORLD Oncor Electric Delivery Technographics
Oncor Electric Delivery is a Utilities organization based in United States,
with around 5500 employees and annual revenues of $6.78 billion.
Oncor Electric Delivery operates a diverse technology stack with applications such as
Oracle PeopleSoft Payables, UKG Pro HCM (ex UltiPro HCM) and IBM Maximo Application Suite,
covering areas like AP Automation, Core HR and Enterprise Asset Management.
Oncor Electric Delivery has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, UKG and IBM.
Oncor Electric Delivery recently adopted applications including
IBM Maximo in 2022, Hotjar in 2021 and Okta Identity Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Oncor Electric Delivery’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Oncor Electric Delivery’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Oncor Electric Delivery technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.