O'Neal Steel
744 41st Street North,
Birmingham, 35222, AL,
United States
Birmingham, 35222, AL,
United States
1 800-462-2034
Professional Services
O'Neal Steel Technographics
O'Neal Steel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by O'Neal Steel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 O'Neal Steel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that O'Neal Steel has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2019, Paragon Metalware for Manufacturing ERP in 2013, LiveChat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems O'Neal Steel is running and its propensity to invest more and deepen its relationship with Microsoft , Paragon Consulting Services , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing O'Neal Steel revenues, which have grown to $800.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for O'Neal Steel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
O'Neal Steel Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | n/a | 2019 | 2020 |
In 2019, O'Neal Steel implemented Microsoft Dynamics 365 for Finance and Operations as its ERP Financial application. This deployment supported core financial and operational workflows for a 4,000 employee professional services organization headquartered in the United States, with development activity noted in Birmingham, Alabama.
Implementation focused on application-level development and reporting, with Microsoft Dynamics 365 for Finance and Operations used to host configurable entity models and transactional data structures. Explicit development work included creation and maintenance of SSRS reports per functional designs, creation and modification of entity configurations, and extension of D365 FnO interfaces to support operational reporting and data exchange.
Operational ownership rested with internal Dynamics 365 Finance and Operations developers, who performed X++ development and ongoing maintenance of SSRS and F&O interface functionality. The team also provided mentorship to other developers learning X++ and Dynamics development practices, indicating an internal governance model centered on developer-led configuration management and application lifecycle work.
The deployment impacted finance, operations, and reporting functions by centralizing report generation and entity configuration inside Microsoft Dynamics 365 for Finance and Operations. O'Neal Steel Microsoft Dynamics 365 for Finance and Operations ERP Financial finance and operations reporting relationships are reflected through developer-driven customization, report instrumentation, and interface maintenance rather than external implementation partners.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paragon Consulting Services | Legacy | Paragon Metalware | Manufacturing ERP | ERP Services and Operations | n/a | 2013 | 2014 |
In 2013, O'Neal Steel implemented Paragon Metalware from Paragon Consulting Services. Paragon Metalware is a Manufacturing ERP deployed to support metals service-center processes for O'Neal Steel in the United States, specifically covering quoting, order management, and inventory functions.
The deployment centered on core modules for quotes, orders, and inventory control, aligning with standard Manufacturing ERP order-to-cash and inventory management workflows. Configuration emphasis was on service-center specific transaction handling and inventory visibility to support steel processing and distribution operations, reflecting functional terminology common to manufacturing resource planning and materials management.
Operational coverage included sales, operations, and materials management teams within the company's U.S. service-center footprint. This assessment is based on a Datanyze market-data listing that associates O'Neal Steel with Paragon Metalware, and module and date assignments are inferred from typical metals service-center requirements rather than from a published Paragon case study.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, O'Neal Steel implemented LiveChat on its public website. The deployment used LiveChat within the Chatbots and Conversational AI category to deliver a web embedded chat widget and an agent facing console to manage inbound customer inquiries and sales contact requests. The implementation targeted external web channel coverage and positioned LiveChat as the primary conversational interface for customer engagement on onealsteel.com. O'Neal Steel is a United States based professional services firm with roughly 4000 employees and applied LiveChat to centralize its web based customer touchpoints.
Configuration emphasized functional modules typical of Chatbots and Conversational AI, including scripted responses, session routing to internal support and sales teams, transcript capture, and basic conversational automation to triage requests. Governance focused on operator workflows, chat moderation, and site level rollout across public web pages, with operational scope concentrated on customer service and sales functions rather than named backend system integrations. LiveChat served as the application of record for live web conversations and was instrumented to centralize web channel engagement and agent handling within the platform.
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Chatbots and Conversational AI | AI-Powered Application |
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2015 | 2015 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2018 | 2018 |
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Listing Management | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2006 | 2006 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2008 | 2008 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at O'Neal Steel
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by O'Neal Steel Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from O'Neal Steel IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the O'Neal Steel digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD O'Neal Steel Technographics
O'Neal Steel is a Professional Services organization based in United States,
with around 4000 employees and annual revenues of $800.0 million.
O'Neal Steel operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, Paragon Metalware and LiveChat,
covering areas like ERP Financial, Manufacturing ERP and Chatbots and Conversational AI.
O'Neal Steel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Paragon Consulting Services and LiveChat, Inc..
O'Neal Steel recently adopted applications including
Google Workspace (Formerly Google G-Suite) in 2020, Crazy Egg in 2020 and Microsoft Dynamics 365 for Finance and Operations in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of O'Neal Steel’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates O'Neal Steel’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete O'Neal Steel technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.