Oney
34 avenue de Flandre,
Lille, 59170,
France
Lille, 59170,
France
33 8 25 28 29 30
Banking and Financial Services
Oney Technographics
Oney Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Oney and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2600 Oney employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Oney has purchased the following applications: PayPal Braintree for Payment Processing in 2020, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2026 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Oney is running and its propensity to invest more and deepen its relationship with PayPal , Visa , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Oney revenues, which have grown to $525.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Oney intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Oney Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Braintree | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
|
|
|
|
|
Payment Processing | ERP Financial Management |
|
2024 | 2024 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Oney implemented Salesforce Chat, formerly Salesforce Live Agent, on its public website to deliver real time web chat capability. The implementation is categorized under Chatbots and Conversational AI and was provisioned as an embedded web chat widget on oney.fr for customer interaction.
The configuration emphasized standard Chatbots and Conversational AI functional workflows, including web chat session initiation, real time agent routing and presence, chat transcript capture, and scripted responses to support live handling. Salesforce Chat was configured to surface conversations to an agent console for live agents, with session logging retained for subsequent handling and review.
Operational scope focused on Oney’s public facing digital channel, supporting customer service and digital support functions rather than backend transactional systems. Governance and workflow alignment were organized around existing contact center processes, with chat workflows and escalation paths integrated into operational procedures to manage handoffs between automated and human agents.
From an architecture perspective, the deployment embedded Salesforce Chat in the website front end and linked sessions to the Salesforce Chat backend for live agent orchestration and transcript storage. The implementation centered on web channel engagement and agent orchestration without public details of additional system integrations.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2026 | 2026 |
In 2026, Oney implemented Cisco Webex Meetings as its embedded conferencing solution. Cisco Webex Meetings is used on the Oney website to enable browser‑based meeting participation for both customer facing interactions and internal collaboration across the organization.
The implementation focuses on core Audio Video and Web Conferencing capabilities including scheduled meetings, ad hoc meeting joins, real time audio and video, screen sharing, meeting recording, and participant management. Configuration work emphasized web embedding and browser client compatibility to provide a seamless join experience from public web pages and authenticated customer portals.
Operational coverage spans customer support and advisory workflows as well as internal collaboration use cases, aligning the Cisco Webex Meetings deployment with customer engagement and enterprise communications functions. The deployment design includes access control and meeting policy configuration to align meeting permissions with corporate identity and authentication processes.
Governance and operationalization included standardization of meeting policies, user access profiles, and a rollout plan oriented to web channel availability and internal user adoption. Controls were framed to meet the risk and compliance posture typical of Banking and Financial Services while preserving web based accessibility for external users.
|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
|
|
|
|
Collaboration | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Management | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Web Content Management | Content Management |
|
2011 | 2011 |
|
|
|
|
|
Web Content Management | Content Management |
|
2016 | 2016 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Engagement | CRM |
|
2011 | 2011 |
|
|
|
|
|
Customer Experience | CRM |
|
2025 | 2025 |
|
|
|
|
|
Customer Support | CRM |
|
2025 | 2025 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2022 | 2022 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2019 | 2019 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2024 | 2024 |
|
|
|
|
|
Tag Management | CRM |
|
2021 | 2021 |
|
|
|
|
|
Tag Management | CRM |
|
2023 | 2023 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2018 | 2018 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2013 | 2013 |
|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Treasury Management | TRM |
|
2018 | 2018 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Test Automation Platform | PaaS |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2025 | 2025 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2025 | 2025 |
|
|
|
|
|
Domain Name System (DNS) | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Domain Name System (DNS) | IaaS |
|
2003 | 2003 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Security (AppSec) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2024 | 2024 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2013 | 2013 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2013 | 2013 |
|
|
|
|
|
Secure Sockets Layer (SSL) | CyberSecurity |
|
2019 | 2019 |
|
|
|
|
|
Secure Sockets Layer (SSL) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Oney
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Oney Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Oney IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Oney digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Oney Technographics
Oney is a Banking and Financial Services organization based in France,
with around 2600 employees and annual revenues of $525.0 million.
Oney operates a diverse technology stack with applications such as
PayPal Braintree, Salesforce Chat (formerly Salesforce Live Agent) and Cisco Webex Meetings,
covering areas like Payment Processing, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Oney has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as PayPal, Salesforce and Cisco Systems.
Oney recently adopted applications including
Cisco Webex Meetings in 2026, Hotjar in 2025 and Zendesk Service in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Oney’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Oney’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Oney technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.