Indianapolis, 46218, IN,
United States
Onguard Security Solutions Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Onguard Security Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 Onguard Security Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Onguard Security Solutions has purchased the following applications: Zoho Books for ERP Financial in 2024, Zoho FSM for Field Service Management in 2024, Drift AI Chatbot for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Onguard Security Solutions is running and its propensity to invest more and deepen its relationship with Zoho Corp. , ServiceM8 , Drift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Onguard Security Solutions revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Onguard Security Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho Books | ERP Financial | ERP Financial Management | n/a | 2024 | 2024 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho FSM | Field Service Management | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024 Onguard Security Solutions implemented Zoho FSM as part of a broader move to Zoho One to centralize Field Service Management, CRM, desk and ticketing, and invoicing for its Indiana based security installation and maintenance operations in the US region. The deployment positions Zoho FSM as the primary Field Service Management application for coordinating technician work, job scheduling, and mobile service execution across office and field teams.
The implementation configured Zoho FSM with standardized technician checklists and mobile job workflows, and integrated FSM mobile capabilities to support on site installation and maintenance activities. Configuration work emphasized mobile forms, job timers, scheduling and dispatch rules, and routing of service records into the company CRM and ticketing processes to streamline field documentation and handoffs.
Integrations explicitly included Zoho Desk for ticketing and Zoho Books for invoicing, enabling service tickets to flow from field completion into Desk workflows and to trigger invoicing in Books. The integration strategy unified CRM contacts, service histories, and financial posting, creating an operational link between field work captured in Zoho FSM mobile, office based support in Zoho Desk, and billing in Zoho Books.
Governance focused on centralization under Zoho One and process standardization, with rollout and operational coverage targeted to Onguard Security Solutions US region activities in Indiana. Outcomes reported in the implementation include standardized technician checklists, faster invoicing cycles, and improved coordination between office and field teams, with module usage of Desk, Books, and FSM mobile documented in the published case study.
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Field Service Management | ERP Services and Operations |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2024 | 2024 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2020 | 2020 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2020 | 2020 |
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CRM | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Domain Name System (DNS) | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2017 | 2017 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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