Onyx CenterSource
Two Lincoln Center 5420 LBJ Freeway, Suite 900,
Dallas, 75240, TX,
United States
Dallas, 75240, TX,
United States
1 214-396-3280
Leisure and Hospitality
Onyx CenterSource Technographics
Onyx CenterSource Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Onyx CenterSource and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 210 Onyx CenterSource employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Onyx CenterSource has purchased the following applications: Paychex Flex Engage for Employee Engagement in 2022, MicroStrategy ONE Analytics for Analytics and BI in 2015, Zoom for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Onyx CenterSource is running and its propensity to invest more and deepen its relationship with Paychex , MicroStrategy , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Onyx CenterSource revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Onyx CenterSource intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Onyx CenterSource Tech Stack and Enterprise Applications
Onyx CenterSource HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Paychex | Legacy | Paychex Flex Engage | Employee Engagement | HCM | n/a | 2022 | 2022 |
In 2022, Onyx CenterSource implemented HelloTeam's employee engagement and retention platform focused on performance, recognition, and surveys. Paychex Flex Engage is the application name associated with this Employee Engagement use case, attribution to Paychex Flex Engage is inferred because Paychex began reselling HelloTeam services on June 1, 2024 according to filings.
The implementation centered on standard Employee Engagement functional modules, including performance management workflows, peer and manager recognition, and recurring engagement surveys, supporting HR and people operations in the United States. Onyx reported a one third reduction in turnover and noted roughly $4 million in annual savings attributed to the HelloTeam deployment, outcomes recorded against the employee engagement and retention initiative.
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Onyx CenterSource Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MicroStrategy | Legacy | MicroStrategy ONE Analytics | Analytics and BI | Analytics and BI | n/a | 2015 | 2018 |
In 2015, Onyx CenterSource deployed MicroStrategy ONE Analytics to expand and centralize its Business Intelligence offering. The deployment positioned MicroStrategy ONE Analytics within the Analytics and BI category to provide a unified view into data for both internal teams and external customers.
The implementation emphasized a governed analytics platform with a centralized semantic layer, standardized dashboards, operational reporting, and self service analysis capabilities. MicroStrategy ONE Analytics was configured to deliver interactive visualizations, scheduled reporting, centralized metadata management, and role based access controls to ensure consistency of metrics and secure access across content.
Operational scope covered Onyx CenterSource’s company wide user base of roughly 210 employees and extended to external client reporting needs, with ongoing user engagement to refine analytic content and workflows. The BI lead regularly worked with end users to improve the analytic offering and to increase user proficiency so analysts could get needed analysis quickly and spend more time applying insights.
Governance and rollout were managed through an internal program that prioritized content curation, access governance, and iterative improvements to reports and dashboards. MicroStrategy ONE Analytics supported these governance processes with centralized content management and security controls to align analytic delivery with stakeholder needs.
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Onyx CenterSource Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Onyx CenterSource implemented Zoom for Audio Video and Web Conferencing. The deployment uses Zoom as a cloud-hosted conferencing platform embedded on the company website to support client-facing virtual meetings and internal collaboration across commercial teams.
Zoom was configured to deliver core Audio Video and Web Conferencing capabilities including video meetings, scheduled and ad hoc sessions, screen sharing, and webinar-style presentations, aligning platform configuration with standard virtual meeting and client engagement workflows. The Zoom deployment emphasizes browser-based joining from the website and hosted meeting rooms to streamline interactions between sales, client services, and operations.
Operational scope focuses on corporate collaboration and digital customer engagement channels, with administration oriented around centralized user provisioning, meeting governance, and standardized scheduling and access controls to maintain consistent client experiences via the website. Integration surface is centered on web embedding and meeting link delivery from Zoom, preserving a cloud-first conferencing architecture for external and internal meetings.
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Collaboration | Collaboration |
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2016 | 2016 |
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Onyx CenterSource Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Onyx CenterSource CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing, Sales Engagement | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Onyx CenterSource ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Onyx CenterSource PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Onyx CenterSource IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Onyx CenterSource CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Onyx CenterSource
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Onyx CenterSource Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Onyx CenterSource IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Onyx CenterSource digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Onyx CenterSource Technographics
Onyx CenterSource is a Leisure and Hospitality organization based in United States,
with around 210 employees and annual revenues of $50.0 million.
Onyx CenterSource operates a diverse technology stack with applications such as
Paychex Flex Engage, MicroStrategy ONE Analytics and Zoom,
covering areas like Employee Engagement, Analytics and BI and Audio Video and Web Conferencing.
Onyx CenterSource has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Paychex, MicroStrategy and Zoom Video Communications.
Onyx CenterSource recently adopted applications including
Paychex Flex Engage in 2022, Zoom in 2021 and Demandbase ABX Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Onyx CenterSource’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Onyx CenterSource’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Onyx CenterSource technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.