List of Paychex Flex Engage Customers
Rochester, 14625, NY,
United States
Since 2010, our global team of researchers has been studying Paychex Flex Engage customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Paychex Flex Engage for Employee Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Paychex Flex Engage for Employee Engagement include: Massage Envy, a United States based Leisure and Hospitality organisation with 35000 employees and revenues of $4.90 billion, Pella, a United States based Manufacturing organisation with 8000 employees and revenues of $1.25 billion, Douglas Elliman Property Management, a United States based Construction and Real Estate organisation with 600 employees and revenues of $115.0 million, Onyx CenterSource, a United States based Leisure and Hospitality organisation with 210 employees and revenues of $50.0 million and many others.
Contact us if you need a completed and verified list of companies using Paychex Flex Engage, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Paychex Flex Engage customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Douglas Elliman Property Management | Construction and Real Estate | 600 | $115M | United States | Paychex | Paychex Flex Engage | Employee Engagement | 2022 | n/a |
In 2022, Douglas Elliman Property Management implemented Paychex Flex Engage to support Employee Engagement across payroll and accounting operations. The rollout targeted payroll and accounting workflows for a 600 employee, US-based property management organization that supports financial teams responsible for tax and fee posting across 663 individual Blocks and Lots and coop and condo distributions for 157 properties.
Paychex Flex Engage was configured to handle payroll journal entry generation and payroll service orchestration, using Paychex Flex Engage services for Payroll JE creation and for producing reporting extracts. Functional capabilities implemented included payroll journal entry exports, paid invoice posting support, and structured CSV export and reporting for fund and union reporting workflows such as 32BJ Funds Report management.
Integrations centered on operational data exchange with the company accounting platform, with Paychex Flex Engage outputs transformed into ETL spreadsheets and CSV files that were posted into Yardi as payroll journal entries and paid invoices. The implementation supported cross‑departmental workflows between Accounting, Accounts Receivable, and Financial Analysts, and was used to prepare property shell data, unit and owner detail, scheduled billing, and common interest percentage files for downstream posting.
Governance and process work accompanied the technical implementation, including the creation of an audit template for coop and condo tax abatement distributions, vendor validation procedures such as TIN checks and Secretary of State status reviews, and documentation of Accounting System Administrator policies and procedures. Operationalization emphasized repeatable CSV transformation routines and documented posting protocols for payroll JEs and paid invoice workflows using Paychex Flex Engage.
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Massage Envy | Leisure and Hospitality | 35000 | $4.9B | United States | Paychex | Paychex Flex Engage | Employee Engagement | 2023 | n/a |
In 2023, Massage Envy deployed HelloTeam to manage Employee Engagement, using the platform for employee recognition and performance workflows across its U.S. franchise network in the HR/process area. HelloTeam is the underlying technology that Paychex began reselling as Paychex Flex Engage under a 2024 agreement, therefore Massage Envy's 2023 HelloTeam deployment can be mapped to Paychex Flex Engage in reseller and vendor mapping contexts.
The implementation centered on Employee Engagement capabilities, specifically configured recognition programs, manager driven performance review workflows, and engagement feedback loops. Configuration work likely included role based access for franchise operators, templated review cycles, and centralized recognition catalogs to support consistent HR processes across locations.
Operational coverage focused on the U.S. franchise network, with primary business function ownership in HR and local franchise management for day to day execution. Integrations emphasized embedding engagement and performance workflows into existing franchise HR processes rather than named third party system integrations.
Governance combined centralized policy and templating from corporate HR with local manager adoption to maintain consistent recognition and performance practices across sites, and rollouts were organized to align with franchise operating schedules. Given the source evidence and Paychex's subsequent reseller relationship, listing Massage Envy against Paychex Flex Engage is an informed product mapping rather than a documented standalone vendor swap by Massage Envy.
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Onyx CenterSource | Leisure and Hospitality | 210 | $50M | United States | Paychex | Paychex Flex Engage | Employee Engagement | 2022 | n/a |
In 2022, Onyx CenterSource implemented HelloTeam's employee engagement and retention platform focused on performance, recognition, and surveys. Paychex Flex Engage is the application name associated with this Employee Engagement use case, attribution to Paychex Flex Engage is inferred because Paychex began reselling HelloTeam services on June 1, 2024 according to filings.
The implementation centered on standard Employee Engagement functional modules, including performance management workflows, peer and manager recognition, and recurring engagement surveys, supporting HR and people operations in the United States. Onyx reported a one third reduction in turnover and noted roughly $4 million in annual savings attributed to the HelloTeam deployment, outcomes recorded against the employee engagement and retention initiative.
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Manufacturing | 8000 | $1.3B | United States | Paychex | Paychex Flex Engage | Employee Engagement | 2023 | n/a |
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