Doha, x,
Qatar
Ooredoo Qatar Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Ooredoo Qatar and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1217 Ooredoo Qatar employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ooredoo Qatar has purchased the following applications: Anubavam CRM for CRM in 2023, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ooredoo Qatar is running and its propensity to invest more and deepen its relationship with Anubavam , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ooredoo Qatar revenues, which have grown to $1.96 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ooredoo Qatar intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Anubavam | Legacy | Anubavam CRM | CRM | CRM | n/a | 2023 | 2024 |
In 2023 Ooredoo Qatar engaged Anubavam to deploy Anubavam CRM, Apps Category: . The public vendor listing positions the engagement as CRM and digital transformation work supporting customer experience initiatives in the Qatar and MENA region and lists Ooredoo among its global clients.
Implementation focused on CRM capabilities aligned with an AI-native Sales Experience, with configuration work inferred to include sales automation, contact and lead management, and customer engagement workflows that support customer experience initiatives. Anubavam CRM is described in vendor materials as AI-native, and the implementation narrative centers on embedding AI-driven sales experience capabilities and standard CRM functional modules to improve orchestration of customer interactions.
The engaged scope included integration services to connect Anubavam CRM with Ooredoo customer touchpoints and operational systems, supporting cross-functional use by customer experience, sales, marketing, and support teams across Qatar and broader MENA operations. Integrations are described generally as part of the engagement, no specific third party systems are named in public materials.
Governance and rollout are presented as phased regional work supporting customer experience initiatives, with project sequencing implied rather than documented. The vendor listing and public information include the client logo but provide no public case-level timeline, implementation partner details, or quantified outcomes for the Anubavam CRM engagement.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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