Portland, 97214, OR,
United States
Opal Technographics
Opal Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Opal and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Opal employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Opal has purchased the following applications: Zoom for Audio Video and Web Conferencing in 2020, 6sense Account Engagement Platform for Account Based Marketing in 2022, G2 Track for Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Opal is running and its propensity to invest more and deepen its relationship with Zoom Video Communications , Google , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Opal revenues, which have grown to $16.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Opal intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Opal Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2013 | 2013 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 6sense | Legacy | 6sense Account Engagement Platform | Account Based Marketing | CRM | n/a | 2022 | 2022 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics, Sales Analytics, Customer Support | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2018 | 2018 |
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IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| G2 | Legacy | G2 Track | Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management | n/a | 2018 | 2018 |
In 2018, Opal implemented G2 Track as part of a formalized software governance effort. G2 Track was deployed to support Opal’s Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management program and to centralize visibility for procurement and IT operations across the company.
The implementation focused on monitoring and request management capabilities, using G2 Track for continuous SaaS discovery, spend visibility, and license tracking alongside request gating. Configuration work emphasized cataloging subscriptions, aligning entitlements to user roles, and surfacing renewal and usage data to inform approval workflows.
G2 Track was used in conjunction with Torii and the company’s Jira Service Desk and Confluence instance to operationalize requests and documentation. Integrations and operational coupling connected G2 Track’s monitoring outputs into the Jira request lifecycle, while Confluence housed policy, runbooks, and training materials; Okta and Jamf MDM supported identity and endpoint context for entitlement validation.
Governance changes included the introduction of a Jira-based software request process with defined fields, approvals, and permissions for IT, HR, Employee Experience, RevOps, and Finance, and training and documentation programs managed by the IT lead and Data Protection Officer. The broader IT program also consolidated videoconferencing to a single Zoom account, an initiative that realized an explicitly stated annual savings of $10,000 and demonstrated centralized procurement and spend control practices aligned to the G2 Track deployment.
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2013 | 2013 |
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Transactional Email | PaaS |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Opal
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Opal Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||