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Opap Technographics
Opap Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Opap and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 279 Opap employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Opap has purchased the following applications: Microsoft 365 for Collaboration in 2019, Liferay Digital Experience Platform (DXP) for Web Content Management in 2011, Hotjar for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Opap is running and its propensity to invest more and deepen its relationship with Microsoft , Liferay , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Opap revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Opap intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Opap Tech Stack and Enterprise Applications
Opap Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 Opap implemented Microsoft 365 to deliver Collaboration capabilities. The deployment is observable on Opap's public website where Microsoft 365 is used to surface collaboration and content services, and the full application name Microsoft 365 is present in the implementation footprint.
The Microsoft 365 implementation encompasses standard Collaboration modules including Exchange Online for email, SharePoint for intranet and content management, OneDrive for file synchronization, and Microsoft Teams for real time communications and meetings. Deployment scope aligns with Opap's Greece operations, supporting business functions such as corporate communications, marketing collaboration, and IT managed content workflows. Governance and operational controls are consistent with Microsoft 365 best practices, typically including Azure Active Directory based identity and access management, centralized content governance, and role based access to Collaboration resources.
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Opap Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Liferay | Legacy | Liferay Digital Experience Platform (DXP) | Web Content Management | Content Management | n/a | 2011 | 2011 |
In 2011, Opap implemented Liferay Digital Experience Platform (DXP) as its Web Content Management solution for its public website. The deployment centralized web publishing for marketing and communications, delivering portal-driven pages, configurable page templates, and a media asset library to support site navigation and responsive presentation. The platform operated as the primary content authoring and publishing layer for corporate web properties.
The Liferay Digital Experience Platform (DXP) implementation used modular site templates, configurable portlets, and theme customization to enforce brand consistency and responsive rendering. Core Web Content Management capabilities were configured, including content authoring, staged publishing, approval workflows, user role permissions, taxonomy-driven site structure, and digital asset management. Editorial governance and workflow controls were established to manage content lifecycle across the corporate website and to align content operations with marketing and communications processes.
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Opap CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021 Opap implemented Hotjar on its public website to introduce qualitative web analytics within the Customer Experience category. The deployment of Hotjar instruments page-level behavior, using the Hotjar JavaScript snippet to capture heatmaps, session recordings, and on-page feedback widgets, enabling product and UX teams to observe user interactions across the site.
Configuration is centered on front-end telemetry and tag management, and is aligned with common Customer Experience workflows for session sampling, consent configuration, and event-based funnel analysis. The implementation supports UX, digital analytics, and marketing functions by providing behavioral data for experience optimization and user research, with governance typically focused on recording controls and consent mechanisms to limit sensitive data capture.
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Marketing Automation | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2016 | 2016 |
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Opap ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2020 | 2020 |
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Opap TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Opap IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Opap
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Opap Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-05-06 | Opap | Evaluated | Veritas Technologies | Veritas NetBackup | Disaster Recovery as a Service (DRaaS) | IaaS |