OpenText
275 Frank Tompa Drive,
Waterloo, N2L 0A1, ON,
Canada
Waterloo, N2L 0A1, ON,
Canada
1 519-888-7111
Professional Services
OpenText Technographics
OpenText Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by OpenText and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 21400 OpenText employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
OpenText has purchased the following applications: SAP S/4 HANA Finance for ERP Financial in 2015, SAP SuccessFactors Compensation for Compensation Management in 2018, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems OpenText is running and its propensity to invest more and deepen its relationship with SAP , Adobe Systems , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing OpenText revenues, which have grown to $5.17 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for OpenText intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
OpenText Tech Stack and Enterprise Applications
OpenText ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA Finance | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, OpenText implemented SAP S/4 HANA Finance to address global indirect tax processing within its finance organization. The deployment targeted core ERP Financial capabilities for tax determination and transaction posting across global finance operations, with workstreams covering business requirements gathering, requirements analysis, design, build and deployment of the tax solution.
The SAP S/4 HANA Finance implementation included configuration of finance functional areas aligned to ERP Financial workflows, including tax determination, tax posting, and integration points within accounts payable and accounts receivable transaction flows. The design emphasized standardized master data for tax codes and rate maintenance, automated tax calculation within invoice processing, and audit-ready tax posting to the general ledger.
The project integrated SAP S/4 HANA Finance with the Vertex O series external tax engine, implementing external tax calculation calls from transactional processing into Vertex O series and returning tax amounts for posting. Governance and rollout were managed through the stated responsibilities, with the team performing requirements gathering through to deployment for a global indirect tax solution, and change controls aligned to finance process owners and tax compliance stakeholders.
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Expense Management | ERP |
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2015 | 2015 |
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OpenText HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Compensation | Compensation Management | HCM | n/a | 2018 | 2018 |
In 2018, OpenText implemented SAP SuccessFactors Compensation as part of a broader SAP SuccessFactors program targeting core HR and pay processes. The deployment positioned SAP SuccessFactors Compensation within a hybrid environment, integrating cloud-based SuccessFactors modules with existing on premise SAP applications to centralize compensation planning and employee record management, and the narrative specifically references Compensation Management as the application category.
The implementation emphasized CORE EC, Employee Central driven ESS and MSS self service, and the Compensation HBA module, with explicit responsibility for Foundation Objects and custom MDF objects. SAP SuccessFactors Compensation was configured to support employee data structures and compensation worksheets, and configuration work included custom MDF object design and FO object ownership to align with enterprise HR data models.
Integrations focused on bi directional data flows between on premise SAP systems and SAP SuccessFactors, enabling employee data management and a structured migration across 35 countries. The operational scope centered on HR and HR operations, with data migration activities covering employee master records and compensation-related attributes to establish a single source of truth for payroll input and compensation administration.
Governance was organized around MDF object stewardship and cross country data governance, with role based access and ESS MSS workflows to standardize approvals and compensation cycles. The implementation narrative highlights global rollout coordination, centralized configuration of FO and MDF artifacts, and ongoing management and optimization of both the cloud SuccessFactors estate and the on premise SAP elements that remained in scope.
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Core HR | HCM |
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2018 | 2018 |
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OpenText Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, OpenText implemented Adobe Connect for Audio Video and Web Conferencing on its public website. The deployment positioned Adobe Connect as the web conferencing and webinar delivery layer supporting customer communications, marketing events, and virtual training across OpenText digital properties.
Adobe Connect was embedded into corporate web pages to host live audio and video sessions, on-demand recordings, attendee registration flows, and moderated chat and presentation controls, leveraging standard Audio Video and Web Conferencing capabilities such as screen sharing, session recording, and webinar room management. Operational ownership centered on communications and marketing functions, with the implementation scoped to public-facing event delivery and customer engagement through the OpenText website.
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2020 | 2020 |
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OpenText CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2018 | 2018 |
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Account Based Marketing | CRM |
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2018 | 2018 |
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Account Based Marketing | CRM |
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2017 | 2018 |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2021 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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OpenText ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Incident Management | ITSM |
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2020 | 2020 |
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OpenText TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2016 | 2016 |
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OpenText IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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OpenText CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM), Managed Detection and Response (MDR) | CyberSecurity |
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2023 | 2023 |
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Managed Detection and Response (MDR) | CyberSecurity |
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2024 | 2024 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at OpenText
| First Name | Last Name | Title | Function | Department | Phone | |
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Strategic Accounts Manager, Financial Services | Manager | Finance | |
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Director, Corporate Development | Director | Finance | |
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Senior Director Business Development | Director | Sales | |
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Senior Director, IT | Director | IT | |
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Executive Vice President, Chief Financial Officer | CXO | Finance | |
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Vice President, Finance, Operations and Procurement | VP | Procurement | |
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Director Procurement Operations & Accounts Payable | Director | Procurement | |
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Chief Accounting Officer & Senior Vice President Finance | CXO | Finance | |
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Senior Director, International Controller | Director | Finance | |
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Director of Finance and Accounting | Director | Finance | |
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VP, Human Resources | VP | HR | |
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Director, Human Resources | Director | HR | |
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Director, HR Shared Services & Operations | Director | HR | |
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Director, HRIS | Director | HR | |
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Vice President, Organizational Effectiveness & Rewards | VP | HR | |
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Senior Manager HR Shared Services -Americas | Manager | HR | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator/Salesforce CPQ Functional Lead | Manager | Marketing | |
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Salesforce Administrator/Salesforce CPQ Functional Lead | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Developer | Salesforce Administrator | Manager | Marketing | |
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Apps Being Evaluated by OpenText Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from OpenText IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the OpenText digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD OpenText Technographics
OpenText is a Professional Services organization based in Canada,
with around 21400 employees and annual revenues of $5.17 billion.
OpenText operates a diverse technology stack with applications such as
SAP S/4 HANA Finance, SAP SuccessFactors Compensation and Adobe Connect,
covering areas like ERP Financial, Compensation Management and Audio Video and Web Conferencing.
OpenText has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Adobe Systems.
OpenText recently adopted applications including
InfusionPoints VNSOC360 in 2024, InfusionPoints XccelerATOr in 2023 and 6sense Account Engagement Platform in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of OpenText’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates OpenText’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete OpenText technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.